If you’ve purchased a vehicle through Drive Time, it’s important to know you have their customer service number on-hand if you run into any problems. Drive Time is one of the largest providers of used vehicles and financing in the country. As your automobile is one of the most critical assets in your life, you want to make sure you buy a car from a company that values customer service. Fortunately, Drive Time has created a comprehensive customer service platform that allows you to get in touch in numerous ways. We’ll explore all your different customer service option in further detail below!
Drive Time Phone Number
If you’re having problems with your vehicle, or you’d like to obtain financing for a new one, speaking with a live customer service representative is often your best option. Fortunately, Drive Time has a customer care department that’s available by telephone at their company headquarters. Customers use the line to discuss financing, new vehicles, warranty issues, maintenance, eligibility, and other common problems.
To contact Drive Time’s customer care team, dial 888-418-1212. Unfortunately, Drive Time does not advertise their customer service hours – you’ll need to call them to see if they’re currently available.
Drive Time Email/Contact Form
If you would like to contact Drive Time customer care via the internet, you can do so by using their direct email address or online contact form. To use their email address, send correspondence to [email protected]. If you would like to use their online contact form, you can find it at https://www.drivetime.com/info/contactus.
Here you can get help with purchasing a vehicle, financing vehicles, employment opportunities, complaints, concerns, website problems, and other common issues.
Drive Time Mailing Address
If you would like to correspond with Drive Time via traditional mail platforms, you can send letters to their headquarters in Arizona. Drive Time’s full mailing address is below:
Drive Time Automotive Group, Inc.
1720 West Rio Salado Pkwy
Tempe, AZ 85281
The United States of America
Drive Time Live Chat
Drive Time does have a live chat team on-hand to answer any questions you may have. To get in contact with the live chat department, head to Drive Time’s main contact page at https://www.drivetime.com/info/contactus. On the left-hand side of the page, there will be a button that says ‘Chat Live.’ Click this to access the live chat portion of the website.
Most customers use the live chat portal for information on warranties, mechanical problems, vehicle searches, and financing.
Drive Time Customer Support Website
Drive Time has a FAQs and tips site to help their customers gain quick access to solutions for their problems. This page has a range of different questions that you can choose from to receive help on a host of various issues. To find Drive Time’s FAQ page, head to https://www.drivetime.com/advice/drivetime-faqs-helpful-tips. Typical topics on the FAQ page include financing approvals, credit requirements, down payment details, interest rates, online applications, third-party lending, and eligibility issues.
Drive Time Social Media Accounts
If you’re a modern consumer, you may prefer to contact Drive Time using social media. Drive Time is well-aware that many modern consumers prefer to use social media as a primary point of contact. Drive Time responds to customer inquiries via their various social media platforms. They also use their accounts to advertise new vehicles, special promotions, and financing offers. Have a look at the links to their social media accounts below:
Drive Time’s Facebook: https://www.facebook.com/DriveTimeCarSales/
Drive Time’s Twitter: https://twitter.com/drivetime?lang=en
Drive Time’s LinkedIn: https://www.linkedin.com/company/drivetime
Drive Time’s Google+: https://plus.google.com/+drivetime
About Drive Time
Drive Time is one of the largest used car retailers in the United States. The company mass-purchases vehicles at auctions and then resells them to customers via their various vehicle outlets. The firm is well-known for providing financing to their customers – they often offer people with poor credit histories the ability to finance vehicles. The company was formerly known as Ugly Duckling. The company employs over 3,500 people across the nation. Drive Time is currently a privately-owned company. At present, the company headquarters is located in Tempe, Arizona.