Drive Time Customer Service Number

If you’ve purchased a vehicle through DriveTime, it’s important to know you have their customer service number on hand if you run into any problems. DriveTime is one of the largest providers of used vehicles and financing in the country. As your automobile is one of the most critical assets in your life, you want to make sure you buy a motor vehicle from a company that values customer service. Fortunately, DriveTime’s official website has comprehensive online services, including a helpful advice center that allows you to get in touch in numerous ways. 

DriveTime Customer Service Number

If you’re having problems with your vehicle, or you’d like to obtain financing for a new one, speaking with a live customer service representative is often your best option. Fortunately, DriveTime has a customer care department that’s available by telephone at their company headquarters. Customers use the line to discuss financing, changes to contact information, new vehicles, issues with their account, warranty issues, maintenance, eligibility, credit card problems, and other common problems.

DriveTime Customer Service Number: 1-888-418-1212

DriveTime Customer Service Hours:

M-F 6:00 am – 6:00 pm MST
Sat 7:00 am – 11:00 am MST

Drive Time Email Address

If you would like to contact Drive Time customer care via email, you can do so by using their direct email customer service address. 

DriveTime Email Address:  customerservice@drivetime.com 

Drive Time Contact Us Form

Using the Contact Us form, you can get help with purchasing a vehicle, financing vehicles, updating personal information, employment opportunities, complaints, driver related concerns, website problems, and other common issues.

DriveTime Contact Us Form: https://www.drivetime.com/info/contactus

Drive Time Mailing Address

If you would like to correspond with Drive Time via traditional mail platforms, you can send letters to their headquarters in Arizona. Drive Time’s full mailing address is below:

DriveTime Mailing Address:

Drive Time Automotive Group, Inc.,
1720 West Rio Salado Pkwy,
Tempe, AZ 85281 

DriveTime Live Chat

Drive Time does have a live chat team on hand to answer any questions you may have. Customers can use the live chat portal for information on warranties, auto insurance, mechanical problems, vehicle searches, and financing.

DriveTime Live Chat: https://www.drivetime.com/info/contactus 

DriveTime Customer Support Website

DriveTime has an FAQ and a customer service site to help their customers gain quick access to solutions for their problems. Answers to common questions are addressed on the FAQ page, including financing approvals, issues with monthly payments, credit requirements, Drivetime vehicle return policy, down payment details, interest rates, auto loan options, online applications, third-party lending, and eligibility issues.

DriveTime Customer Support Website: https://www.drivetime.com/advice/drivetime-faqs-helpful-tips 

DriveTime Social Media

DriveTime responds to customer inquiries via their various social media platforms. It also uses its accounts to advertise new vehicles, special promotions, and financing offers. 

DriveTime’s Facebook: https://www.facebook.com/DriveTimeCarSales/

DriveTime’s Twitter: https://twitter.com/drivetime?lang=en

DriveTime’s LinkedIn: https://www.linkedin.com/company/drivetime

About DriveTime

DriveTime Automotive Group, formerly known as Ugly Duckling, is one of the largest used car retailers in the United States. The company mass-purchases vehicles at auctions and then resells them to customers via its various vehicle outlets. The firm is well-known for providing motor vehicle financing to its customers—it often offers people with bad credit histories the ability to finance vehicles. The company employs over 3,500 people across the US.

Drive Time Headquarters Location Map