EDD Customer Service Number

The Employment Development Department, also known as EDD, is a division of the California State government that focuses on employment and related services within the state, such as unemployment insurance and paid family leave benefits. EDD maintains multiple avenues of customer contact based on their customer’s specific needs, like learning more about UI benefits or eligibility for state disability insurance. When you get into contact with an EDD representative by phone or mail, they can help answer questions about employment laws and forms, resolve problems with benefits or leave, and help you get an overall understanding of your employment rights as an employee or requirements as an employer.

EDD Customer Service Number

One of the quickest ways to reach an EDD agent is by phone. To make it more convenient for customers, they provide multiple phone numbers that correspond to your specific inquiry. These categories include disability, payroll taxes, unemployment insurance, small business representation, and paid family leave. You can call any of the following numbers between 8 am and 5 pm PST, Monday through Friday.

EDD Customer Service Numbers:

• For help with Disability Insurance, call 1-800-480-3287
• For help with Employment Taxes, call 1-888-745-3886
• For help with Paid Family Leave, call 1-877-238-4373
• For help with Unemployment Insurance, call 1-800-300-5616
• For Workforce Services, call 1-916-654-7799
• For Small Business Advocate Services, call 1-916-654-7241

EDD Email Address

EDD doesn’t provide a general customer service email address for people to contact regarding lost wages, compliance issues at work, or career center opportunities. However, small businesses can use the following email address to contact EDD about their small business advocate services. The email inbox is monitored throughout the week during standard business hours. If you need a quick response, consider contacting the small business advocate’s phone number.

EDD Email Address for Small Business Advocate Services: SBDVBEAdvocate@edd.ca.gov 

EDD Mailing Address

In some cases, it is more convenient to send inquiries or complaints in the mail. Although it is not the quickest option, it can be helpful if your issue does not need immediate attention. The EDD may also occasionally request that you send documents to them regarding your specific issues, like pandemic unemployment assistance, UI forms, or identity verification, via mail rather than email. In this case, you can use the following address to reach the EDD headquarters, unless the EDD provides you with a better mailing address to use:

Employment Development Department

722 Capitol Mall #5098

Sacramento, CA 95814

EDD Office Locator

If you would rather speak to a person from EDD face to face than by phone or email, then you can use the convenient office locator to find the closest representative. EDD has multiple locations across California, allowing citizens to find a local California EDD office near their home. EDD categorizes their offices by America’s Job Center locations, tax offices, and disability and paid family leave offices for your convenience.

EDD Office Locator: http://www.edd.ca.gov/Office_Locator/ 

EDD Support Site

When you need help outside of business hours, then your best bet is to look on the EDD support site for answers to your questions or additional resources. There, you will find frequently asked questions addressing topics like how to file a claim for unemployment insurance benefits or eligibility requirements for disability insurance. This self-serve website is available 24/7 through the EDD website, allowing you to get the help you need even when an agent isn’t available during usual business hours.

EDD Support Site: https://askedd.edd.ca.gov/s/ 

EDD Social Media

Stay updated with everything happening at EDD by following their social media pages on Facebook, X/Twitter, LinkedIn, Instagram, and YouTube. EDD shares relevant state news, upcoming America’s Job Center events, UI Online updates, and other relevant information for California’s workers. You can also contact the Employment Development Department via direct messages on these platforms to ask general questions. 

• EDD Facebook: https://www.facebook.com/californiaedd
• EDD X/Twitter: https://twitter.com/CA_EDD
• EDD YouTube: https://www.youtube.com/user/CaliforniaEDD 
• EDD Instagram: https://www.instagram.com/ca_edd/ 
• EDD LinkedIn: https://www.linkedin.com/company/californiaedd/ 

About EDD

EDD is the acronym for California’s Employment Development Department, which provides support to employees and employers across California. They seek to enhance California’s employability while ensuring that the state’s workers have fair and equal access to benefits they’re entitled to like unemployment benefits and paid family leave benefits. The EDD website hosts helpful information for workers and employers, making it easy to file unemployment benefit claims, learn more about payroll taxes, and find a career center to prepare workers for careers in California. 

 

EDD Headquarters Location Map