Using Fitbit’s web offerings, customers can communicate with the company by accessing their many customer care options, such as their customer service phone number, mailing address, and email. Fitbit offers tools to motivate, aid, and encourage its clients to set and achieve fitness-related goals. To make this happen, Fitbit products track exercise and activity levels, helping customers regulate their sleep and weight to optimal levels.
Some customers use Fitbit’s physical products, which are worn as accessories like watches, while others simply download the Fitbit app. Fitbit’s customer support and “Help” page provide answers through communication options and popular topics. Customers can click on each of the many Fitbit products for product-specific solutions, search for a specific keyword, or browse through popular topics that other Fitbit customers have searched in the past. Along with all of this, there is also a very active Fitbit community of users on their Help Forums; these community members answer questions and have discussions related to customer queries.
Fitbit has earned an exceptional reputation for customer service. The company does a remarkable job making sure that their customer service resources are as efficient and effective as possible. Fitbit’s website offers several contact options, including instant web chat, direct messages, phone calls, and community forums.
Fitbit Phone Numbers
Although Fitbit’s website provides several convenient options for contacting a customer service representative, the site gives just one phone number.
For any customer service inquiry, call (877) 623-4997 between 04:00 and 21:00 (Pacific Time), seven days a week.
Fitbit Mailing Address
To receive customer service assistance through standard mail, use Fitbit’s mailing address:
199 Fremont Street
San Francisco, CA 94105
Fitbit Customer Service Website
Fitbit’s customer service website and “Help” pages are quite comprehensive in how they grant Fitbit users the ease and ability to communicate with customer service specialists. Fitbit offers customer service expertise through the following options: live chat, phone calls, a community of users willing to help, direct messaging via social media, and specific troubleshooting. Along with this, Fitbit has a “popular topics” section, which functions like a “Frequently Asked Questions” section; this allows Fitbit users to browse through common queries which are being experienced by other users. People ask about syncing their Fitbit, returning Fitbits, setting up and restarting their devices, the best methods for tracking health and fitness goals with their Fitbit, and more.
Fitbit’s “Help” page provides access to expert advice regarding each specific Fitbit device as well as broader questions regarding the technology and its potential positive impact on the user.
Fitbit Social Media Accounts
Fitbit is widely respected for their social media engagement on most major platforms, such as Facebook, Instagram, and Twitter. Fitbit encourages its users to seek customer service answers through direct messaging their Twitter account.
For Twitter, visit https://twitter.com/Fitbit
For Facebook, visit https://www.facebook.com/Fitbit
For LinkedIn, visit https://linkedin.com/company/Fitbit
For Instagram, visit https://www.instagram.com/fitbit/
For Pinterest, visit https://www.pinterest.ca/fitbit/
For YouTube, visit https://www.youtube.com/channel/UCzqcfJjCO5C1zUmnxFRGvzg
Fitbit is a company which dedicates itself towards promoting health and fitness in the lives of its customers. Fitbit aims to use specific technologies to make fitness more accessible, fun and empowering. Founded in 2007, Fitbit has grown exponentially since they began marketing and producing their original watch-like products. Fitbit devices are easy, convenient, and generally effective. The company is based in San Francisco and offers quite a range of Fitbit products; generally, Fitbit products are wearable and wireless activity trackers which educate and inform users about their exercise experience by counting the number of steps walked and climbed, monitoring heart rate, determining sleep quality, and more. Fitbit began by offering a Fitbit Tracker, and now their repertoire of products has expanded substantially in a variety of products.