Customers that use Focusrite products may need to contact the Focusrite customer service number if they have questions or concerns regarding products or their account.
Focusrite has mailing addresses, phone numbers, and emails for both their United States headquarters and their United States office in California. Focusrite is committed to helping customers solve any issues with their account or with the products they produce. You can reach out to them via social media as well. Check out the rest of this article to learn more about Focusrite and their customer service department!
Focusrite Customer Service Number
To contact the customer service phone number at the Focusrite headquarters in England, you can reach them by telephone or fax Monday through Friday, 9:30 a.m.- 6 p.m. UK time. The numbers are:
Phone: 44 (0) 1494 62246
To contact the United States Focusrite customer service phone number in California, you can reach them by telephone or fax Monday – Friday, 8:00 a.m. -6:00 p.m. Pacific Time. The numbers are:
Fax:310-426-9508 or 310-322-5500
To contact the German customer service phone number you can reach them Monday – Friday 9:00 a.m. – 5 p.m. at 49 (0) 7941 – 69 92 54 02.
For other countries customer service phone number you can contact a local distributor number on the territory at the following link: https://global.focusrite.com/stores/distributors.
Focusrite Email/Contact Form
If you would like to reach the customer service department at Focusrite, you can email them at [email protected]. For global distributor email addresses based on the territory you can find them in the dropdown menu at the following link:
Focusrite Mailing Address
If you are interested in getting in touch with Focusrite through traditional mail you can send them a letter with your questions or concerns to the following addresses based on your needs:
Bucks HP12 3FX
Focusrite Novation Inc. United States Technical Support, Customer Service, Sales and Marketing for Distributors:
909 N Sepulveda Blvd.
El Segundo, CA, 90245
Focusrite Live Chat
If you need to connect with customer support quickly, you can use their live chat feature on their customer service page located here: https://support.focusrite.com/hc/en-gb/requests/new.
Click the chat button the right side of the webpage to open the chat window. Customer service representatives are happy to get answers to you quickly and efficiently. The live chat customer service hours are as follows:
Monday-Thursday: 7:30 a.m.- 1:30 a.m. GMT (11:30 p.m.- 5:30 pm PST)
Friday: 7:30 a.m.- 9:30 a.m. GMT and 1:00p.m.- 1:30 pm GMT (11:30 p.m.- 1:30 a.m.- 5 a.m. -5:30 p.m. PST).
Focusrite Customer Support Website
The contact page on the Focusrite website has a variety of information that will help lead you in the right direction for your customer service needs. It can be found here: https://us.focusrite.com/contact-us.
This page has a support pop up box to search frequently asked questions as well as a link to technical and customer support on the help center page. The help center page allows you to view articles on compatibility, activation codes, videos on getting started with the products, troubleshooting, compatibility information, optimization, and a search tool for questions.
The contact page also has a link for inquiries and contact details for distributors including mailing addresses, phone numbers, and emails.
Focusrite Social Media Accounts
Focusrite is passionate about electronics as well as their customers, so they like to share on social media. For instance, on Facebook, they share wishlist items, sales, photography of musicians and equipment as well as videos of how the products work and musicians playing. Focusrite even uses Soundcloud to reach their customers through audio on social media. Check out their pages below:
Focusrite’s Facebook: https://www.facebook.com/Focusrite/
Focusrite’s Twitter: https://twitter.com/wearefocusrite
Focusrite’s Instagram: https://www.instagram.com/wearefocusrite/
Focusrite’s Google+: https://plus.google.com/108145598848400769261
Focusrite’s Soundcloud: https://soundcloud.com/focusrite
Focusrite, also known as Focusrite Plc, is an audio engineering manufacturer that is headquartered in High Wycombe, England. The company produces award-winning designs such as microphones, audio interfaces, digital audio processing hardware and software, and other consoles. The company was founded in 1985 by Rupert Neve. Focusrite brings their products and tools to the entire world and tests all of their merchandises by leading engineers. Some of the customers include musicians, technicians, electricians, engineers, and large businesses in the electronic field. In 2004, Focusrite acquired Novation, an electronic instrument manufacturer.
Key products from Focusrite include the ISA 110 Mic Pre and Equalizer, ISA 130 VCA Comp, Limiter, De-Esser and Explander Gate, Focusrite Fore Console, Focusrite Studio Consolue, ISA 215 Dual Mic Pre and Equalizer, The Red Range, The Blue Range, The Platinum Range, ISA 430, Control24, Platinum Penta, Mbox, Liquid Channel, Saffire Firewerire Audio Interface, Safffire PRO 24 DSP Audtio Interface, Saffier 6 USB Audio Interface, ISA One Single-Channel microphone preamplifier, Forte, VRM Box, RedNet, and iTrack Solo.