Freedom Mortgage Corporation provides its customers with a mortgage, home equity, and VA loans through payment plans for those who want to purchase a home. For customers wishing to contact Freedom Mortgage to understand their mortgage plans better, learn about financial assistance, types of loans that can be applied for, such as FHA loans, USDA loans, and other financial or technical concerns, Freedom Mortgage offers many ways for customers to contact them for assistance.
Customers with Freedom Mortgage or interested in Freedom Mortgage services can contact their customer service team through their phone number. Customers can interact with a Freedom Mortgage agent through this phone number about their account information, minimum down payment, recurring payments, loan repayment options, payoff statements, escrow payment plans, homeowners insurance requirements, and more.
Freedom Mortgage Customer Service Number: 855-690-5900
Their customer service center is available from Monday through Friday from 8 am to 8 pm and Saturday from 9 am to 2 pm ET. For new customers who need information about how to apply for a loan, check mortgage finance rates, or check the status of their loan application through an online account, you can call their customer service team or try to speak to a customer care representative or loan advisor.
If customers need to submit a request for loan information, personal information, or a notice of error when it comes to their mortgage loan, mortgage servicing, mortgage insurance, or mortgage payment, customers can mail in documents and letters to message Freedom Mortgage’s team through the mailing address below.
Freedom Mortgage Mailing Address:
P.O. Box 50428
Indianapolis, IN 46250-0401
Customers wishing to contact Freedom Mortgage about their loan information, processing payments, application status, and more can also email their customer service team through the email address below.
Freedom Mortgage Email Address: CustomerCare@freedommortgage.com
Anyone needing access to information regarding loss mitigation between customers and the home lender should send an email to this other email address: LossMitigation@FreedomMortgage.com.
For answers to questions about mortgage loans, the closing process, mortgage statements, and homeowner’s insurance, customers can find these answers through Freedom Mortgage’s help center. Their help center lists a variety of common topics and questions to make finding answers easier, allowing their customers better access to their resources and their mortgage loan process.
Freedom Mortgage Help Center: https://www.freedommortgage.com/contact
Customers can also find resources through the FAQ center, which provides basic information about their forbearance plans, types of loans that qualify for a forbearance, and contact information to learn more about your options.
Freedom Mortgage FAQ Page: https://www.freedommortgage.com/frequently-asked-questions
Customers faced with financial problems can seek out assistance through Freedom Mortgage’s financial assistance page. This page allows users to find out what documents they’d need to send, how Freedom Mortgage processes requests, and other information about counseling and assistance from their company.
Freedom Mortgage Financial Assistance: https://www.freedommortgage.com/help-with-mortgage-payments
Customers paying for their mortgage through Freedom Mortgage can also contact their customer service representative through their social media websites. These accounts allow users to keep track of the latest news regarding the company. They also help customers stay in touch with their customer care team at any point during the loan application or payback process.
Freedom Mortgage has serviced people throughout the U.S. for over 30 years, providing people with mortgage and homeowner solutions since the early 1990s. The company employs over 13,000 people and remains one of the largest lenders throughout the U.S., with nearly 1.5 million customers and $300 billion in mortgage loan assets.
Customer Service Number: 855-690-5900
P.O. BOX 50428,
INDIANAPOLIS, IN 46250-0401
Contact Points: Website, phone, email, mail, fax, social media
Services Supported: Mortgage loans, home equity loans, VA loans