Freedom Mortgage provides its customers with a mortgage, home equity, and V.A. loans through reasonable payment plans for those invested in purchasing a home. For customers wishing to contact Freedom Mortgage to understand their mortgage plans better, learn about financial assistance, types of loans that can be applied for, and other financial or technical concerns, Freedom Mortgage offers many ways for customers to contact them for assistance.
Freedom Mortgage Customer Service Number
Customers with Freedom Mortgage or interested in Freedom Mortgages services can contact their customer service team through their phone number. In addition, customers can interact with a Freedom Mortgage agent through this phone number about their account information, loan repayment options, escrow payments plans, and more.
Freedom Mortgage Customer Service Number: 855-690-5900
Their customer service center is available from Monday through Friday from 8 a.m. to 10 p.m., and Saturday from 9 a.m. to 6 p.m. E.T. For information about how to apply for a new loan or check the status of your loan application, you can call their customer service team through the number below:
Loan Application Status Customer Service Number: 877-729-0087
Freedom Mortgage Customer Service Mailing Address
If customers need to submit a request for information or a notice of error when it comes to their mortgage loan, customers can mail in documents and letters to message Freedom Mortgage’s team through the mailing address below. Customers can also use the number below to fax their customer service team relevant information about their mortgage loan payments and escrow payments.
Freedom Mortgage Customer Service Mailing Address: P.O. BOX 50428 INDIANAPOLIS, IN 46250-0401
Freedom Mortgage Fax Number: 866-505-0948
Freedom Mortgage Customer Service Email Address
Customers wishing to contact Freedom Mortgage about their loan information, processing payments, application status, and more can also email their customer service team through the email address below.
Freedom Mortgage Customer Service Email Address: CustomerCare@freedommortgage.com
More specifically, customers needing access to information regarding loss mitigation between customers and the home lender can be processed through the email address below.
Freedom Mortgage Loss Mitigation Email Address: LossMitigation@FreedomMortgage.com
Freedom Mortgage Customer Service Help Center
For answers to basic questions about mortgage loans, the closing process, mortgage statements, and homeowner’s insurance, customers can find these answers through Freedom Mortgage’s Help Center. Their help center lists a variety of common topics and questions to make finding answers easier, allowing their customers better access to their resources and their mortgage loan process.
Freedom Mortgage Customer Service Help Center: https://www.freedommortgage.com/frequently-asked-questions
Freedom Mortgage Customer Service Covid-19 FAQ Center
Customers impacted by the effects of the Covid-19 pandemic can also find resources for financial assistance through Freedom Mortgage’s Covid-19 FAQ Center. Their FAQ center provides basic information about their forbearance plans, types of loans that qualify for a forbearance, and contact information to learn more about your options.
Freedom Mortgage Customer Service Covid-19 FAQ Center: https://www.freedommortgage.com/covid-19-faq
Freedom Mortgage Customer Service Financial Assistance
Customers faced with financial problems can also seek out assistance through Freedom Mortgage’s financial assistance page. This page allows users to find out what documents they’d need to send, how Freedom Mortgage will process the request and other relevant information about counseling and assistance from their company.
Freedom Mortgage Customer Service Financial Assistance: https://www.freedommortgage.com/help-with-mortgage-payments
Freedom Mortgage Customer Service Social Media Sites
Customers paying for their mortgage through Freedom Mortgage can also contact their customer service representative through their social media websites. These websites allow users also to keep track of the latest news regarding the company and help stay in touch with their customer service team at any point.
About Freedom Mortgage
Freedom Mortgage has serviced people throughout the U.S. for over 30 years, providing people with mortgage and homeowner solutions since the early 1990s. The company employs over 13,000 people and remains one of the largest lenders throughout the U.S., with nearly 1.5 million customers and $300 billion in mortgage loan assets.
Customer Service Number: 855-690-5900
Address: P.O. BOX 50428, INDIANAPOLIS, IN 46250-0401
Contact Points: Website, phone, email, mail, fax, social media
Services Supported: Mortgage loans, home equity loans, V.A. loans