GM Financial provides auto loan financing and auto loan payment options to customers who have recently leased or purchased a vehicle from the official GM company and authorized auto retailers. For those who have recently purchased a new vehicle, are experiencing issues paying your recent due payment, or are having issues with your GM Financial account, then their customer service team can be contacted through the following methods:
GM Financial Customer Service Number
GM Financial has multiple customer service numbers that can be used to contact a GM representative for assistance with their account, loan payments, and other resources. Their primary customer service number is a toll-free number that can be called for lease-end-related topics, repayment options, refinancing options, and more. GM Financial also provides an additional customer service number for customers with specific needs who require TDD services. GM Financial also provides a fax number for customers who need to submit payment information to their customer service team.
GM Financial Customer Service Number: 800-284-2271
GM Financial Deaf or Hard of Hearing TDD/TTY Services: 888-998-0253
GM Financial Customer Service Fax Number: 877-999-7088
GM Financial’s Customer Support Hours:
Mon-Fri: 7 am – 6 pm CT
Sat: 9 am – 1 pm CT
GM Financial Customer Service Text Support
GM Financial allows customers to engage with their customer service team by providing text support. By texting their number, their customer service team can provide answers to questions related to their account information, payment options, lease agreements, and other loan information. Both text numbers can be texted at any point for questions or concerns, and there is no charge from GM Financial, but when using their texting service, message and data rates may apply.
GM Financial Customer Service Info Text Support: Text* INFO to 53721
GM Financial Customer Service Lease Text Support: Text* LEASE to 53721
GM Financial’s Text Messaging Support Hours:
Mon-Fri: 6 am – 8 pm CT
Saturday: 9 am – 3 pm CT
GM Financial Customer Service Mailing Address
Customers needing correspondence for legal disputes, statement requests, auto-refinancing agreements, and other legal matters can contact GM Financial through the mailing address listed below.
GM Financial Customer Service Mailing Address: GM Financial P.O. Box 78143. Phoenix, AZ 85062-8143
GM Financial Customer Service Email Address
Customers using GM Financial can also reach out to their customer service team through their email address. GM Financial’s email address can be contacted at any point to help assist with problems such as viewing statements, car registrations, identity theft, and other issues that can occur with their services.
GM Financial Customer Service Email Address: firstname.lastname@example.org
GM Financial Customer Service Help Center
GM Financial’s help center focuses on offering solutions to the most commonly asked questions from customers. Their FAQ page provides a comprehensive list of categories that customers can search through for assistance with their account, payment options, deductions, leasing information, and more. Through these categories, customers can search through their list of common questions to receive answers regarding their financial services.
GM Financial Customer Service Help Center: https://www.gmfinancial.com/en-us/resources/faq.html
GM Financial Customer Service Payment Options
Customers wishing to learn more about their available payment options can do so through GM Financial’s payment options page. This resource provides immediate access to customers looking for ways to make payments to their auto loans online by submitting their account type, financing type, and preferred payment method.
GM Financial Customer Service Payment Options: https://www.gmfinancial.com/en-us/resources/payment-options.html
GM Financial Customer Service Contact Us Form
Customers unable to find the resources they need can easily submit a message through their contact form. By logging into your GM Financial account, customers can contact their customer service team by sending them a message through their account messaging forum.
GM Financial Customer Service Contact Us Form: https://www.gmfinancial.com/en-us/myaccount/login.html
GM Financial Customer Service Mobile App
GM Financial also provides its customers with a mobile app to keep track of their account information, due payments, leasing agreements, and more. GM Financial’s mobile app can be downloaded for both IOS and Android and can also be used to contact their customer service team for more information.
GM Financial Customer Service Social Media Sites
GM Financial can also be reached out to through their social media. Their social media profiles allow customers to keep track of the latest updates regarding their services and can be used to inquire about specific questions or concerns regarding payments and account information.
About GM Financial
GM Financial is a financial services subsidiary of General Motors. Founded in 1992 and originally known as AmeriCredit Corp, GM Financial provides retail loan and lease programs through various auto dealerships throughout the country for customers with various credit spectrums. Today, the company operates globally throughout the United States, Latin America, Canada, and Europe.
Customer Service Number: 800-284-2271
Address: 30 West 21st Street, 9th Floor New York, New York 10010-6905
Contact Points: Phone, mail, email, website, social media
Services Supported: auto loan services, auto loan refinancing, auto loan finances