Do you need to contact the Google Chromecast customer service number? Are you having a difficult time setting up your Chromecast device and you need help? Do you want to know where you can purchase Chromecast? Or maybe you are a technical geek and want to read about the specs of the device? Read on to find out the best way to contact Chromecast customer support.
Google Chromecast Customer Service Number
There is no direct number available for Chromecast, but customers wishing to talk with a customer support rep can fill out a contact sheet with their phone number and the reason they would like a call. You can choose from the following reasons:
Check info before ordering devices
Check my device’s order status
Troubleshoot device issues
This form can be accessed by clicking the Help button on the bottom right of the page. Scroll down to the bottom of the pop-up window, and you will see a Phone button.
If this form doesn’t work, try calling 844-400-2278. This number is monitored 24 hours a day, seven days a week.
Google Chromecast Email/Contact Form
Customers can also send feedback or ask questions regarding their devices by filling out a contact form. Customers are directed to take a photo of the issue and send it along with a description of the problem to them. It is not clear how the message is returned to you as it doesn’t look as if you need to provide your own email address or phone number. To access this feature, click the following link and then click on the picture of the envelope in the bottom right-hand corner. https://store.google.com/product/chromecast_2015?gclid=Cj0KCQjw5-TXBRCHARIsANLixNwYYYN0HxweCiDu6jswMqE-dZc_OOV5M85IsX9coMMybJdz1seks7AaAg58EALw_wcB&gclsrc=aw.ds&dclid=CJHv1-XBhtsCFUtfXgodng0HBQ
Chromecast Mailing Address
Even though the address does not seem unique to Chromecast, mail can be sent to Google at the following address:
1600 Amphitheatre Parkway
Mountain View, CA 94043
Google Chromecast Live Chat
There does not seem to be a live chat option for Chromecast on their website.
Google Chromecast Support Website
The website has a page with a ton of articles on how to troubleshoot four of their products. Besides Chromecast, customers can also obtain help with their Chromecast Audio, Chromecast Built In, and Google Home. Customers can read articles about the issues they are having with the products, and then interact with a “community,” to see if anyone else is having the same problems. Check out the link below to get started:
Google Chromecast Social Media Accounts
And since this is a Google product, you know they utilize social media.
Chromecast’s Facebook: https://www.facebook.com/madebygoogle.
Customers can message customer reps about Chromecast or other Google products via Facebook.
Chromecast’s Twitter: https://twitter.com/madebygoogle
Customers can Tweet or message customer service reps.
Virgin Atlantic’s LinkedIn: There does not seem to be any specific site for Chromecast on LinkedIn, even though there are some articles helping customers set up the products. The pieces seem to be written by a third party.
Chromecast’s Google+: https://plus.google.com/+madebygoogle.
Take a look at Chromecast and other Google products on this Google+ page.
Chromecast’s Instagram: https://www.instagram.com/madebygoogle/.
Chromecast and other Google devices are highlighted on this Instagram account.
Chromecast’s YouTube: https://www.youtube.com/madebygoogle.
First produced in 2013, Google Chromecast was created to help users with a computer to stream content on their TV using an easy to use app on their browser. By January 2015, one billion products had been sold. The numbers of devices have kept rising, and Google Chromecast has captured 35% of the digital streaming market.