Google Nest Customer Service Number

Google Nest Customer Service Number
Category :
Address 1600 Amphitheatre Parkway, Mountain View, CA 94043
Calling Hours 24/7
Website

Google Nest provides its customers with several options for Google Home products, including Google Assistant, Google Home, smoke detectors, security cameras, and wifi routers, making homes more tech-savvy and innovative. However, for those experiencing issues with Google Nest products, Google provides their customers with excellent customer service to help them solve a variety of common issues, such as troubleshooting, installation support, maintenance, privacy, and more.

Google Nest Customer Service Number

Google Nest no longer has a direct customer service phone number or email. Instead, they have a callback form that allows you to have someone call you.

If you wish to speak to a representative, follow these steps: 

  1. On any web browser, navigate to the Google Nest Support site.
  2. Scroll down to the bottom of the homepage and click “Contact Us.”
  3. Fill out the form with the Nest product you are troubleshooting and select “Next Step.”
  4. Select the phone option and fill out the form with your details, and a customer service representative will contact you shortly.

The hours of operation are Monday to Sunday, 12:00 am to 11:59 pm CST

Google Nest Email Address

Google Nest no longer offers email as an option to contact customer service. To contact a Google Nest representative without having the pressure of speaking over the phone, you can access their live chat portal.

Google Nest Live Chat

Google Nest offers a chat portal for speaking with their customer support team. For example, you may want to speak with their customer service for help with installation or ask a quick question but don’t want to spend time on the phone.

Use Google Nest live chat by following these steps: 

  1. Visit the Google Nest Support website at https://support.google.com/googlenest.
  2. Scroll down to the bottom of the homepage and click on the “Contact Us” button.
  3. Complete the form with the Nest product you are troubleshooting with a description of the issue you are facing, and select “Next Step.”
  4. Select the live chat option and fill out the form with your details.
  5. Once completed, a customer representative will contact you over their live chat portal.

Once you select the live chat option, you can begin chatting with a customer service representative within minutes. You can speak with their chat support system about your account, device, technical problems, and other Google Nest issues you may face.

The hours of operation are Monday to Sunday, 12:00 am to 11:59 pm CST

Google Nest Help Center

Google Nest has a customer support page that extends to Google’s main website, and its help center section outlines common problems with speakers and displays, nest thermostats, and other smart home products. Their support page offers solutions to help their customers obtain quick fixes to any issues they may face. At the bottom of the Google Nest help center, customers can find further ways to contact a customer service representative and have the option to connect with the Google Nest community for assistance.

Google Nest Help Center: https://support.google.com/googlenest/

Google Nest Community Forums

The Google Nest community website is a forum that allows customers to submit a problem or issue present with their Google Nest products and services. Users can ask questions about their problem, explain the problem with their device in further detail, and get supportive responses on how to best use Google Nest products. The search bar is also a great resource if you need to quickly answer any questions. The Google Nest community hosts developer forums where users discuss home automation and product customization. You can find access to their community page at the URL below:

Google Next Community Forums: https://www.googlenestcommunity.com/

Google Nest Mobile App

Google Nest’s mobile app is available for iOS and Android and places you in touch with all of their Google Nest services. You can check your account to learn which devices are active, and what devices aren’t working to give you a better overview of the issue you are facing.

Google Play: https://play.google.com/store/apps/details?id=com.nest.android&hl=en_US&gl=US 

Apple Apps Store: https://apps.apple.com/us/app/nest/id464988855

Google Nest Social Media

Another way to get in touch with the Google Nest customer service team is through Google’s official social media pages. Google is heavily active with its following on social media. They allow customers to contact customer service representatives and other Google Nest users to ask questions about their products, troubleshoot connection issues, and receive extra support from both sides. 

The following are social media pages where Google can assist with your smart home device.

About Google Nest

Google Nest is a brand owned by Google Inc., a multinational technology company that has provided internet-related products and services since its inception in 1998. Google Nest is Google’s brand of smart home products, including speakers, wifi adaptors, thermometers, and other regularly used devices to give people a more integrated system within their homes. Google Nest was known as Nest Labs, a brand developed in 2010 and owned by Apple Inc. until Google purchased it in 2014.

Address:

1600 Amphitheatre Parkway,
Mountain View, CA 94043 

Company URL: https://store.google.com/us/category/connected_home 

Contact Points: Website, phone, email 

Services Supported: home products, technical services

Google Nest Headquarters Location Map


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