Great Lakes Student Loans Customer Service Number

Dialing the Great Lakes Student Loans Customer service number is a hotline to reach student loan experts who make it their duty to guide students working their way through the world of education loans. Tuition plans and higher education planning tools are available through this company, as well as education planning, aid with repayment plans, and information about service-member benefits. In 2018, Great Lakes Student Loans was acquired by Nelnet, which, as of July 2023, acts as the primary loan servicer for those with federal loans and private student loans.

Great Lakes Student Loans Customer Service Number

Picking up the phone and calling Great Lakes Student Loans is the first step to getting assistance with your educational expense needs. Here, you can contact a representative who will show you how to set up an automatic payment, talk to you about forbearance and deferment options, and help you set up autopay for student loan debt. In addition to these services, they can help you change your due dates, calculate your total payoff, and set how any excess payments will be applied to your student loan through your repayment plan.

Great Lakes Student Loans Customer Service Number: 888-486-4722

Great Lakes Student Loans International Customer Service Number: 303-696-3625

Hours of Operation:  Monday, 8 am to 9 pm (Eastern); Tuesday and Wednesday, 8 am to 8 pm; Thursday and Friday, 8 am to 6 pm.

Great Lakes Student Loans Mailing Address

Nelnet now acts as the primary federal student loan servicer for those who have previously applied with Great Lakes Student Loans. If you’re experiencing issues with loan forgiveness and need to inquire with Nelnet about your interest rate and loan repayment options, you can use the general correspondence mailing address listed below. 

Great Lakes Student Loans General Correspondence Mailing Address:

Nelnet,
P.O. Box 82561,
Lincoln, NE 68501-2561

If you want to make a student loan payment on your federal direct loan, use the payment mailing address listed below. 

Great Lakes Student Loans Payment Mailing Address:

U.S. Department of Education,
P.O. Box 2837,
Portland, OR 97208-2837

Great Lakes Student Loans Email Address

If you seek general correspondence with Nelnet regarding your student loans, you can use the email address listed below. Their email address is used to discuss payment options, loan consolidation, and financial aid options for those with both public and private loans. 

Great Lakes Student Loans Email Address: WrittenRequest@nelnet.net

Another way you can access their customer service team is by using the email form linked below. By filling out the contact form with your inquiry, you can get in touch with Nelnet’s customer service team by email for your student loan servicing:

Great Lakes Student Loans Email/Contact Us Form: https://nelnet.com/nelnetforms/emailus

Great Lakes Student Loans Customer Support Website

The customer support page at Great Lakes Student Loans is their FAQ center and provides extensive information on managing student loan concerns. Through this page, you’ll access information for repaying your Federal Student Loans, address your repayment options, check up on your payment history, and much more. For students who are getting their education using student loans, they must keep themselves as well informed as they can. Through Nelnet’s services, they can help inform you about their student loan servicing methods, how to make an overdue loan payment, and how to accommodate payments for an increased interest rate. 

Great Lakes Student Loans FAQ/Knowledge Center: https://nelnet.com/faqs

Great Lakes Student Loans Social Media

Today’s students are always seeking additional information to help them understand the critical choices in their lives regarding their federal loan servicers. This is why so many of them connect with social media channels like those provided by Great Lakes Student Loans. Through their Twitter, Facebook, and LinkedIn accounts, valuable information is provided to their clients, including updates about the changing world of student loans and tips and tricks on how to keep up with federal student loan payments and make repayments over time.

• Facebook: https://www.facebook.com/nelnet
• Twitter: https://twitter.com/nelnet
• LinkedIn: https://www.linkedin.com/company/nelnet

About Great Lakes Student Loans

Great Lakes Student Loan Services Inc. has served students with repayment options and student loans for over 50 years. But on February 7, 2018, Nelnet, a big company that also helps with student loans, purchased Great Lakes. This means Great Lakes is now part of Nelnet. Nelnet has since picked up where Great Lakes Student Loans left off, helping students pay for college and giving advice on loans. Since then, students have had even more help with their college loans. This helps students worry less about money and focus more on school and their future goals.

Great Lakes Student Loans Headquarters Location Map