HEB Customer Service Number

The HEB customer service number ensures that you can contact the team’s Customer Relations Department with any compliments or comments. Customers often make inquiries requesting products, expressing concerns or complaints, or sharing compliments about the service they’ve received. Customer service representatives are happy to inform customers about the company’s policies regarding coupons, refunds, and product recalls. 

Many customers want to know how to create and manage an account on HEB.com and change or replace their forgotten password, use digital coupons, order online, and create, share, and manage their online shopping list. Others require help with the mobile app, ask about discontinued products, express their unhappiness with the service they’ve received, or simply want to get an employee recognized for excellent customer service skills. Between the website, the customer service phone number, and other contact service options, these processes are all made easier.

HEB Customer Service Number

HEB’s customer service number is a valuable resource if you have scanned through their website’s FAQs and cannot find the answer or solution to your problem, question, or concern. Depending on the time of day, speaking with a live person on the phone can be the most productive way to bring resolution to your situation.

HEB customer service number: 1-800-432-3113, Monday through Friday, 8 am to 5 pm CT. 

HEB Contact Form

The HEB contact form is an easy way to send in your inquiry. Using a user-friendly contact form structure, the customer begins by selecting a “Comment Category” and then adding their personal information before adding the details of their comment. 

HEB Contact Form: https://www.HEB.com/static-page/contact-us

HEB Customer Support Website

HEB has several customer support options in the customer service section of its website. There are pages with contact information, FAQs, and others exploring coupon policies, refund policies, and product recalls. 

Office hours, store hours, store phone numbers, locations of nearby stores, pharmacy hours, pharmacy phone, product information, and contact options are all clearly indicated and expressed within the site’s customer-friendly layout.

HEB Help & FAQ Page: https://www.crateandbarrel.com/customer-service/international-orders

HEB Social Media 

HEB uses social media platforms like Facebook, Instagram, Pinterest, and Twitter to provide news about the company, product details, coupons, great low prices, sales campaign information, and anything relating to giveaways and special events.

Facebook: https://www.facebook.com/HEB/

Twitter: https://twitter.com/HEB/

Instagram: https://www.instagram.com/HEB/

Pinterest: https://www.pinterest.com/HEB/

HEB Mailing Address

HEB provides many service options for customer care and support, but they do not particularly recommend using physical mail because it is not very efficient. If you would prefer to use the postal system to further your inquiry, however, you can send your mail to HEB’s customer relations department:

HEB Mailing Address:

H‑E‑B
Attention: Customer Relations Department
P.O. Box 839999
San Antonio, TX 78283‑3999 

About HEB

HEB has grown since debuting as a small, modest, family-operated store in 1905. Today, the little corner store from Kerrville, Texas, which was formerly known as the C.C Butt Grocery Store, has grown into a substantial privately held supermarket chain with more than 350 stores in Texas alone. 

The company has several retailers under its umbrella, including the upscale organic Central Market, the authentically Mexican Mi Tienda, HEB PLUS, and Joe V’s Smart Shop. Still, the original HEB is the people of Texas’s favorite spot to purchase standard groceries while also offering a bakery, drug store, deli, flower department, food service counter, seafood department, and multiple other store services. Every store is slightly different from the others, as each HEB store prioritizes the specific needs of the community it serves.

HEB Headquarters Location Map