Smith’s Customer Service Number

If you are a customer of Smith’s Food and Drug and you need assistance, you should know about the Smiths customer service number! The representatives are more than happy to help you with questions or comments you may have. The customer service team is available seven days a week (during designated hours) over the phone, through email, and even on social media. If you need to inquire about any of the products or services offered by Smith’s Food and Drug, then check out the rest of this article to find out how to contact the company.

Smith’s Customer Service Number

If you would like to contact the customer service team at Smith’s, you can call

1-800-KRO-GERS (1-800-576-4377). The customer service hours of operation are

Monday through Friday, 8:00 AM to midnight EST and Saturday and Sunday, 8:00 AM to 9:30 PM EST.

If you are contacting Smith’s regarding the following issues, please call the respective phone number listed:

My Prescriptions – Inquiries about My Prescriptions services, please call 1-855-489-2502
Gift Cards – Gift card balance or order status inquiries, please call 1-800-576-4377
Floral – Questions about an online floral order, please call 1-866-520-0356
i-wireless – Inquiries about i-wireless products or services, please call 1-866-594-3644
Prepaid Debit Cards – Questions about Prepaid Debit Cards, please call 1-866-265-8419
Coinstar – Questions about Coinstar, please call 1-800-928-2274
Media Relations – For any inquiries from media sources, contact Media Relations Department, please call 1-513-762-4000

Smith’s Email/Contact Form

If you would like to send a direct email to Smith’s you can use the email contact form found here: https://www.smithsfoodanddrug.com/customercomments. The form will ask you to enter your information and your preferred method to be contacted.

Smith’s Mailing Address

If you prefer to write the Smith’s Food and Drug you can send mail to the headquarters address below:

1550 South Redwood Road
Salt Lake City, UT 84104

Smith’s Chat

There is not an option on the Smith’s website to chat live with a customer service representative. The quickest and most efficient way to get in touch with a member of the team is to call the customer service phone number.

Smith’s Food and Drug Customer Support Website

The contact page on the Smith’s Food and Drug website offers a variety of information to provide the best customer service possible. You can find phone numbers depending on the department, use the email contact form, find customer service hours of operation, find social media links, and sign in to your Smith’s account. Check out the contact customer service page here: https://www.smithsfoodanddrug.com/topic/contact-us-18.

If you would like to read and find answers to frequently asked questions on the Smith’s website you can find FAQs here: https://www.smithsfoodanddrug.com/topic/digital-faqs.

To see pharmacy frequently asked questions you can find them here:

https://www.smithsfoodanddrug.com/topic/pharmacy-faq

If you would like to create an account with Smith’s you can sign up here: https://www.smithsfoodanddrug.com/account/create/.

Clicklist is an online grocery ordering service from Smith’s that allows customers to shop online and pick up the order from your car at a store location. To learn more about Clicklist and see frequently asked questions you can find more information at the following links:

https://www.smithsfoodanddrug.com/topic/clicklist

https://www.smithsfoodanddrug.com/topic/clicklist-2

Additionally, if you want to leave feedback on your Smith’s customer service experience, you can do so here: https://8451cx.az1.qualtrics.com/jfe/form/SV_6D8a5PZwLNzdLz7.

Smith’s Social Media Accounts

Smith’s Food and Drug’s social media accounts showcase food brands and recipes as well as other pharmaceutical products. You can find videos, photos, and reviews from customers. Additionally, you can find recipes, community updates, special offers, and get digital coupons. Customers can also send a message on social media to Smith’s if they want to ask a question. Check out the Smith’s social media pages below:

Smith’s Facebook: https://www.facebook.com/Smiths/

Smith’s Twitter: https://twitter.com/MySmithsGrocery

Smith’s YouTube: https://www.youtube.com/user/MySmithsGrocery

Smith’s Pinterest: https://www.pinterest.com/mysmithsgrocery/

About Smith’s Food and Drug

Smith’s Food and Drug is a food and drugstore chain that is a subsidiary of The Kroger Company. Smith’s offers thousands of quality food and household products from favorite brands and companies at low prices. Fresh products, meats, dairy, natural foods, pet care products, adult beverages, books and movies, digital photos, floral products, fuel, home goods, and health and beauty products are sold. They offer specials as well as digital coupons. Smith’s also provides in-store money services as well as wireless services.

Smith’s Food and Drug was founded in Brigham City, Utah by Lorenzo J. Smith and serves the Southwest, Northwest, and Tennessee. The company is based in Salt Lake City, Utah and has over 130 locations in the United States.

Smith’s Headquarters Location Map