Customers can find the contact information for HHGregg (officially H. H. Gregg, Inc.), including their digital contact information, customer service phone number, and mailing address on the company’s main website. For many years, HHGregg was one of the more prominent consumer electronics, appliances, and domestic retailers in several areas of the United States. The company has had a presence around the country, though mostly found in the American Northeast, Southeast, and Midwest. As a retailer of appliances, electronics, mattresses, furniture, computers, cell phones, cameras, and other technical products, the company requires astute and comprehensive customer service resources; the company failed to adapt to online retail and was brought to the brink of collapse in the 2010s. HHGregg does not offer a specific page for customer care but contact information – as well as FAQs- can be located on their website.
Since announcing their Chapter 11 bankruptcy in 2017, HHGregg has begun the process of transforming their business into a single location, primarily online company.
HHGregg Phone Numbers
HHGregg’s “Contact Us” page features all of the information required to contact the company’s customer care resources, among other details. The hours of operation for HHGregg are 10:00 to 18:00 from Monday to Thursday, 10:00 to 14:00 on Friday. The company’s customer service department does not operate over the weekend.
For inquiries which are specific to customer service issues, call 1-800-262-0106.
To contact HHGregg regarding a warranty claim, call 1-817-785-6601.
HHGregg Mailing Address
The company has one primary location which can field any customer service inquiry. Customers who would prefer to mail letters can send their inquiry to the following address:
Somerset, NJ 08873
The company has one specific customer care email address which can field any customer service inquiry. Customers who would prefer to send an email can send their questions to customercare@HHGregg.com.
HHGregg Service Website
HHGregg’s website does not have a specific Customer Service page, but it does have a “Contact Us” page (https://www.HHGregg.com/locations.html) as well as a very brief “FAQ” page (https://www.HHGregg.com/faq.html). HHGregg has frequently been criticized for their disorganization regarding online retail and customer service, and such issues were largely responsible for the company’s massive issues over the 21st century.
HHGregg Social Media Accounts
HHGregg communicates with their base of potential clients and customers through various social media platforms. Despite the ambiguity of their current state of business (as of early 2018), HHGregg is still active on multiple social media platforms; the company’s accounts share details regarding what is for sale on HHGregg.com, and more.
For Youtube, visit https://www.youtube.com/user/HHGregg
HHGregg launched in 1955 and went bankrupt in 2017. Later in 2017, the company began to re-emerge as an online-only retailer. This process continues today, with an arguable level of success. Before filing for Chapter 11 bankruptcy, HHGregg had established 220 retail locations around the country.
HHGregg’s bankruptcy officially occurred in April of 2017. In June of 2017, Valor LLC purchased the intellectual property and became HHGregg’s buyer. HHGregg began the process of rebranding itself as an almost entirely online retail operation, with one physical location in Somerset, New Jersey.