Customers of JCPenney can use their credit cards to make easy purchases without worrying about the immediate costs. But for those having issues paying off their credit card, closing their account, or managing their finances with JCPenney, their customer service team can help. For those seeking out a JCPenney representative, you can contact them through these methods:
JCPenney Credit Card Customer Service Number
For paying off your JCPenney credit card, JCPenney has its customer service number for doing just that. This number can be used to place orders, inquire about missing rewards points, cancel an online order, and other shopping-related concerns.
JCPenney Credit Card Customer Service Number: 1-800-527-4403
JCPenney Credit Card Customer Service Mailing Address
JCPenney’s mailing address can be used to make credit card payments with checks and money orders. Customers using this payment method would need to provide their bank name, checking account number, and bank routing number to use this mailing address for payments. Their mailing address can be used to track statements and orders for all other inquiries.
JCPenney Credit Card Customer Service Mailing Address: JCPenney Credit Services customer service C/O SYNCB, P.O. Box 965009, Orlando, FL 32896-5009
JCPenney Credit Card Customer Service Help Center
For learning about how JCPenney’s reward points work, inquire about account changes, and other topics related to credit card usage, JCPenney has its FAQ center that can be used to answer these questions about how rewards work, who can apply for rewards, and how they work with your JCPenney credit card.
JCPenney Credit Card Customer Service Help Center: https://www.jcprewards.com/FAQ.aspx
Synchrony Bank’s FAQ center can further address questions about your credit card, as Synchrony Bank partners with JCPenney to provide its customers with its credit card services.
Synchrony Bank Customer Service FAQ Center: https://www.mysynchrony.com/faqs.html#faq-section
JCPenney Credit Card Customer Service Live Chat
Through the Sydney Virtual Assistant, JCPenney customers can easily chat with a virtual agent of JCPenney to address account issues, recent order disputes, and credit card payments. If their live chat doesn’t work for you, Synchrony Bank can also provide a live chat option through its contact page.
JCPenney Credit Card Customer Service Store Locator
To speak with someone about your credit card and account, you can locate the nearest JCPenney store using their store locator page. Their store locator page lets you find the closest JCPenney store in your area and receive help with orders and online payments.
JCPenney Credit Card Customer Service Store Locator: https://www.jcpenney.com/locations/index.html
JCPenney Credit Card Customer Service Mobile App
For keeping track of orders, making credit card payments, and managing your JCPenney account, JCPenney offers its customers a mobile app that can be downloaded for both IOS and Android.
JCPenney Credit Card Customer Service Social Media Sites
Customers wishing to contact JCPenney and keep up with the latest from their company can follow them through their social media platforms. These platforms can gather the latest news and updates from JCPenney regarding sales, reward points, and credit card offers. It can also be used to contact JCPenney’s representatives if you cannot log in to your credit card account.
About JCPenney Credit Card
JCPenney credit card is the credit card service for JCPenney, an American department store chain with 694 locations across 49 U.S. states and Puerto Rico. Since 1902, JCPenney has provided people with various shopping avenues for clothing, furniture, technology, and more. However, JCPenney filed for Chapter 11 bankruptcy in 2020 and has since been purchased for around $800 million in cash and debt by the Brookfield Asset Management and Simon Property Group.
Customer Service Number: 1-800-527-4403
Address: P.O. Box 965009 Orlando, FL 32896-5009
Contact Points: Phone, email, contact us form, live chat
Services Supported: online shopping, department store shopping