Katapult offers customers lease and lease-to-own purchase options, working with retailers such as Wayfair, Lenovo, Nectar Sleep, and either brands to provide affordable, alternative payments for regular consumers. Katapult also provides merchants with eCommerce websites and in-store marketing services for lease and lease-to-own options, giving small businesses better control over their finances. Customers looking to speak with an agent can contact Katapult’s customer support team in the following ways:
Katapult Customer Service Number
Katapult has a customer service number that can be contacted for assistance with lease agreements, recurring payments, late fee charges, updating payment methods, and other various concerns. During their hours of operation, customers can speak with a representative about their purchases, lease options, and marketing opportunities.
Katapult Customer Service Number: 833-528-2785
Hours of Operation:
Mon-Fri: 7am to 11pm CST
Sat: 8am-9pm CST
Sun: 10am-8pm CST
Katapult Customer Service Mailing Address
Katapult’s mailing address can be used for correspondence with the company, including legal disputes, marketing relations, and future partnerships.
Katapult Customer Service Mailing Address: 27 W. 24th Street Suite 1101, New York, NY 10010
Katapult Customer Service Email Address
Katapult’s customer service team can also be reached through their email address. When emailing their agents, it is recommended that customers provide full contact information such as phone numbers and email addresses for the best assistance with their questions or concern.
Katapult Customer Service Email Address: firstname.lastname@example.org
Katapult Customer Service Help Center
Katapult’s help center provides both customers and merchants with informative articles about various aspects of their concerns. Their customer section focuses on providing information about lease agreements, charged late fees, credit score impacts, how to use the lease-to-own agreements, and other financial concerns. For merchants, business owners can learn about making down payments for agreements, how deliveries affect funding, understanding the pre-approval process, and other topics.
Katapult Customer Service Help Center: https://katapult.com/faqs/
Katapult Customer Service Development Resources
Katapult’s developmental resources provide platform integration solutions for merchants. These solutions include JS plugins and direct APIs to hosting websites such as Shopify, OpenCart, and Woo Commerce.
Katapult Customer Service Development Resources: https://www.katapult.com/development-resources/
Katapult Customer Service Live Chat
Katapult’s live chat feature works through an automated system to provide customers with direct answers to questions and concerns before allowing customers to reach out to a representative. Customers unable to find answers through their live chat feature can be redirected to their representative by phone call.
Katapult Customer Service Live Chat: http://go.katapult.com/chat
Katapult Customer Service Contact Us Form
Through their contact form, customers and merchants can schedule a demonstration of their services and speak with a representative by phone or email within the next few business days.
Katapult Customer Service Contact Us Form: https://go.katapult.com/schedule_demo
Katapult Customer Service Mobile App
Katapult’s mobile app can be used to manage financial payments for leased items and merchant agreements and is available on both IOS and Android.
Katapult Customer Service Social Media
Customers and merchants can follow Katapult on social media to keep up with updates from their company, including company news, blog posts, and new career opportunities. Users following their social media can also connect to their customer service team through messaging platforms.
Katapult is a point-of-sale payment platform providing alternative purchasing solutions for consumers and retailers. Founded in 2014, the company provides integrated platform systems that allow retailers to grow in revenue and provide leasing agreements for consumers wishing to own the latest products through their favorite brands.
Customer Service Number: 833-528-2785
Address: 27 W. 24th Street Suite 1101, New York, NY 10010
Contact Points: Phone, Social Media, Live Chat
Services Supported: leasing services, online financial services.