Customers who shop at Kohls’s can benefit from using Kohls credit cards. Still, for those seeking help with their account, managing card payments, and other relevant issues related to their shopping services, Kohls’s has a dedicated customer service team ready to handle any issues with your card account. Customers needing assistance can contact Kohls through these methods:
Kohls Credit Card Customer Service Number
Kohls’s has multiple customer service numbers that can be called for orders, shipping, card payments, and account issues. For contacting their card department for issues related to securing your personal information, using Kohls’s rewards, and other topics related to your credit card, you can call the customer service number below for more information:
Kohls Credit Card Customer Service Number: 855-564-5748
For general inquiries related to Kohls’s and their customer service, users can also contact the number below to be directed to the correct Kohls department for additional assistance. Their customer service department can be contacted during the hours listed below for further information.
Kohl’s Customer Service Department: 855-564-5705
Hours of Operation:
Monday through Saturday: 7 a.m. until 9 p.m. C.T.
Sunday: 10 a.m. until 8 p.m. CT
Kohls Credit Card Customer Service Mailing Address
For general inquiries about your card information, payments, statements, and other information related to your account, Kohls’s also has their mailing address that can be contacted at any point for further assistance. Kohls’s has two official mailing addresses that can be used, and it’s recommended that you speak with a customer service representative before using their mailing addresses for the best results.
Kohls Credit Card Customer Service Mailing Address: P.O. Box 1456, Charlotte, NC 28201
Kohl’s Second Mailing Address: P.O. Box 60043, City of Industry, CA 91716
Kohls Credit Card Customer Service Email Address
If you’re experiencing account issues related to your Kohls’s credit card, then you can also contact their customer service team using their email address. This specific email address is used for inquiries about card account information, understanding charges to your account, and other financial issues that may occur.
Kohls Credit Card Customer Service Email Address: firstname.lastname@example.org
Kohls Credit Card Customer Service Help Center
For customers new to using their Kohls’s credit card, their customer service center can help address topics such as account information, tracking orders, their cash rewards program, order payment options, and more. If their customer service center doesn’t address your concerns or questions, contact their team through their customer service number or email address.
Kohls Credit Card Customer Service Help Center: https://cs.kohls.com/
Kohls Credit Card Customer Service Virtual Assistant
If you wish for direct contact with their customer service team without using their customer service number, then customers can also interact with their live chat option for assistance with their card account. Their virtual assistant can be used to provide automated answers to questions related to your credit card and help direct you to an in-person live chat with a representative.
Kohls Credit Card Customer Service Virtual Assistant: https://cs.kohls.com/app/answers/detail/a_id/623/related/1
Kohls Credit Card Customer Service Message Center
Customers able to interact with their account can also interact with a Kohls representative through their message center. In addition, their message center allows Kohls’s card users to inquire about increasing credit limits, payment options, and other account issues that may have occurred.
Kohls Credit Card Customer Service Message Center: https://credit.kohls.com/eCustService/
Kohls Credit Card Customer Service Mobile App
For easy access to your credit card information and Kohls’s customer service team, customers can also download their mobile app either through IOS or Android.
Kohls Credit Card Customer Service Social Media Sites
For those who wish to keep up with the latest from Kohls, they have various social media platforms that they’re on to keep up with news publications, coupon offers, credit card concerns, and other information for Kohls customers.
About Kohls Credit Card
Kohls’s credit card is their credit card service that provides customers with an easy way to shop at Kohls both online and in person. Their card can be used specifically for Kohl’s orders and purchases, and through this service, Kohls’s is able to offer their customers a compact, single way to manage their orders and online payments.
Customer Service Number: 855-564-5748
Address: Kohl’s, P.O. Box 1456, Charlotte, NC 28201
Contact Points: Phone, email, mail, live chat, social media
Services Supported: online shopping, credit card management