As a large electronics company, LG is well equipped to deal with the various customer support inquiries they receive. The multi-national firm has developed a large customer care support network in the United States. They provide multiple avenues for you to remedy any problems or questions you may have. LG has done a fantastic job of investing in their service options. Check out all the different ways you can contact LG below.
LG Phone Number
There are various reasons that you may need to call LG. If you have a problem with an electronic product, you may want to speak to someone about having it fixed or getting it replaced. If you have questions about your warranty or service agreement, it can sometimes be best to talk to someone on the phone. LG makes contacting them about any of their products or services extremely easy via telephone. You can call their main consumer line anytime between 7:00 AM and 12:00 AM. They have a general hotline that will distribute your call to the appropriate department. You will be able to speak with a live person.
For customer care, call 800-243-0000
LG Email Address/Contact Form
LG doesn’t provide a direct consumer email address for their customers. Instead, they prefer you to fill out an online form – they will reply with an answer to your email. For LG’s contact form, please head to https://www.lg.com/us/support/email-appointment.
You will be able to input your first and last name, email, inquiry type, question, and attached files. You have 4000 characters of space to use for your inquiry. LG accepts all kinds of inquiries via their contact form – some subjects include software updates, product operations, parts, and environmental issues.
LG Mailing Address
If you prefer to contact LG via letter, they have a physical mailing address that you can use to send traditional mail. Their mailing address is below:
1000 Sylvan Avenue
Englewood Cliffs, NJ 07632
LG Live Chat
LG has a great live chat function that allows you to speak directly with customer care via their online portal. You can chat with a live customer service representative about product issues, service issues, and website inquiries. LG has managed to create an incredibly useful live chat service that can remedy problems quickly. To find their live chat portal, just head to the following website: http://www.lg.com/us/support/chat-and-email-information.
LG Live Chat hours are as follow:
Consumer Live Chat: 7:00 AM – 12:00 AM CST (Monday through Friday)
Business Live Chat: 8:00 AM – 5:00 PM CST (Monday through Friday)
LG Customer Support Website
LG has an extensive product support website that provides answers to various questions. You can find their main customer support page at http://www.lg.com/us/support. Once you enter the site, you can browse the different sub-sections they have, such as manuals, software, and repair requests.
Alternatively, you can type in the model number or keyword of the product or question you have, and the site will redirect you to the appropriate avenue.
If you don’t feel like you’re getting the answer that you want, you can also ask the LG community forum for advice on how to fix your problem. LG hosts an active community forum that allows fellow consumers to help one another with common problems they may be having. To find the online community, head to the following URL: https://lgcommunity.us.com/.
LG Social Media Accounts
If you prefer to use social media, you’ll be pleased to know that LG has a very extensive social media presence. The company actively responds to consumers via their various social media platforms. The firm has accounts with all the major social media networks. Below are the links to their primary social media accounts:
LG’s Facebook: https://www.facebook.com/LGUSA/
LG’s Twitter: https://twitter.com/LGUS
LG’s LinkedIn: https://www.linkedin.com/company/lg-electronics
LG’s Google+: https://plus.google.com/+LG
LG is one of the most popular electronics providers in the world. The company was founded in Seoul, South Korea in 1958 – the firm is still headquartered in the South Korean capital. Despite originating in East Asia, LG has grown into one of the Western world’s favorite electronics brands – they provide products across the globe. At present, LG has over 120 worldwide operations. They currently employ over 80,000 staff members. The company offers home entertainment systems, vehicle parts, mobile communication devices, and home appliances.