LG Customer Service Number

As a large electronics company, LG is well equipped to deal with the various customer support inquiries they receive for customer help with everything from a new LG refrigerator or LG TV to a portable air conditioner or wall air conditioner. The multi-national firm has developed a large customer care support network within the United States, providing multiple avenues for you to remedy any problems or questions you may have about your LG technology or product. LG has done a fantastic job of investing in its customer care options, including phone lines, email addresses, social media, and live chat. Check out all the different ways you can contact LG service centers and customer support below.

LG Customer Service Number

There are various reasons that you may need to call LG. For example, if you have a problem with an electronic product, you may want to speak to someone about having it fixed or getting a repair. If you have questions about your warranty or service agreement on your LG cooking appliances, it can sometimes be best to talk to someone on the phone. LG makes contacting LG customer support about any of their products or services extremely easy via telephone. They have a general hotline that will send your call to the appropriate department, with several support agents available for LG’s many products, including home electronics and laptop accessories. LG also has a premium line for LG Premium Care customers with extended hours of operation.

LG Customer Service Number: 1-800-243-0000

Hours of Operation: Daily from 8 am to 9 pm EST

LG Customer Service Number for LG Premium Care: 1-855-549-0540

Hours of Operation: Monday to Friday from 8 am to 11 pm EST; Saturday and Sunday from 9 am to 6 pm EST

LG Email Address/Contact Form

LG doesn’t provide a direct consumer email address for their customers. Instead, they allow you to fill out an online form, and LG customer support will reply with an answer via email. You can input your first and last name, email, inquiry type, question, and attached files, if necessary. You have 4000 characters of space to describe the problem or question you have in detail. LG accepts all kinds of inquiries via their contact form. Some pre-filled subjects to choose from include software updates, product operations, parts, and environmental issues.

LG Email Contact Form: https://www.lg.com/us/support/email-appointment 

LG Mailing Address

If you prefer to contact LG via mail, they have a physical mailing address that you can use to send traditional mail. Mailing LG can be a good method to use if you need to send a return request for an order, send requested documents for business support, or have a comment, concern, or praise that doesn’t require a response. For more urgent inquiries about an LG product or order, use another customer service method, like live chat or phone.

LG Mailing Address:

1000 Sylvan Avenue,
Englewood Cliffs, NJ 07632

LG Live Chat

LG has a helpful live chat function that allows you to speak directly with customer care via their online portal. You can chat with a live customer service representative about product issues, service issues, LG service centers, accessibility help, warranty information, and website inquiries. The live chat feature is available 24/7, making it a convenient way to reach out to LG when their customer service phone line is out of usual business hours. Visit the site below and click the live chat button to start your conversation as soon as a representative is available.

LG Live Chat: https://www.lg.com/us/support/contact 

LG Customer Support Website

LG has an extensive product support website that provides answers to various questions, including how to request a repair, where to find your warranty information for your LG sound bars or mobile devices, and where to get support for LG air conditioning products or cooking appliances. Once you enter the site, you can browse the different sub-sections they have, such as manuals, software, and repair requests.

Alternatively, you can type in the model number or keyword of the product or question you have, and the site will redirect you to the appropriate help library for assistance with that product.

LG Customer Support Website: https://www.lg.com/us/support 

LG Premium Care

LG Premium Care is an optional benefit for customers who decide to purchase extended service plans for their home appliance products. Premium Care comes with perks that keep your LG TV, window air conditioner, and other LG products working their best, like food loss coverage for refrigerators and power surge production for home electronics. If you opt for a Premium Care plan, you’ll also get customer support benefits available exclusively to premium members, like extended support hours, 24/7 claims support, and real-time updates on your repairs.

LG Premium Care Support: https://www.lgpremiumcare.com/quote 

LG Social Media

If you prefer to use social media to learn about LG’s home electronics and other products or get support for your purchase, you’ll be pleased to know that LG has an extensive social media presence. The company actively responds to consumers via their various social media accounts on the most popular social media platforms. The following links point to LG’s general social media accounts, which help them learn more about their brand story, affiliate program, new laptop accessories, and upcoming products.

• LG’s Facebook: https://www.facebook.com/LGUSA/
• LG’s X/Twitter: https://twitter.com/LGUS
• LG’s Instagram: https://www.instagram.com/lgusa
• LG’s Pinterest: https://www.pinterest.com/lgusa 
• LG’s YouTube: https://www.youtube.com/user/ExperienceLG 

You can also contact LG for support with your LG home electronics, mobile devices, cooking appliances, and other products through their dedicated support accounts on Facebook and X/Twitter. Send a direct message to LG on the following social media accounts:

• LG’s Support Facebook: https://www.facebook.com/LGUSSupport/ 
• LG’s Support X/Twitter: https://twitter.com/lgussupport

About LG

LG is one of the most popular electronics providers in the world, offering must-have technologies for homes and businesses, like various home appliance products, sound bars, mobile devices, and appliance accessories. The company was founded in Seoul, South Korea, in 1958 and is still headquartered in the South Korean capital. Despite originating in East Asia, LG has grown into one of the Western world’s favorite electronics brands, and they proudly provide products across the globe. 

LG Headquarters Location Map