Microsoft XBox Live Customer Service Number

Although there isn’t a direct Microsoft Xbox Live customer service number to contact, there are plenty of ways to get a hold of Xbox support for assistance with your Xbox Live service, now better known as Xbox Game Pass. Whether you have Xbox Live or Xbox Live Gold, you might need help logging into your account, getting your service to load on your Xbox app, or using your Xbox console to sign into your account. In any of these cases, Microsoft support provides a few ways to get the help you need with your device or subscription so that your Xbox Live purchase works like you expect it to.

Microsoft Xbox Live Customer Service Number

Microsoft Xbox and Xbox Live are all about the community they’ve grown over the years, and one way that they serve their community is through expert customer service that puts their users in touch with Xbox professionals on everything related to the Xbox Live service. Whether you’re having trouble connecting to your network at home or are having technical issues with your Xbox Series X, Xbox Live customer service is there to lend you a hand. 

Unfortunately, there’s no direct Microsoft Xbox Live customer service number for you to contact. However, you can visit the website below to fill out a short form and receive a call back from Xbox support. It takes just a few minutes to complete the form, and in most cases, you should receive a call back the same day or the following business day. 

To use the callback service, visit the page below between their customer service hours of 6 am to 5 pm PT, any day of the week. Click the ‘Contact Us’ button to fill out the form. Choose the correct menu item for your issue or question, and use the text box to describe your issue. Then, continue through the form to select the option for an Xbox support callback.

Microsoft Xbox Live Customer Service Callback: https://support.xbox.com/en-US/contact-us 

Microsoft Xbox Live Live Chat

If you don’t want to wait for a callback and need to contact someone quickly about an issue you’re experiencing with Xbox Live on any console, like Xbox One or Xbox Series S, consider using the live chat feature instead. You can find the option on the same page you use to request a callback. Use the same form, fill out information about your issue, and choose the option for a web chat rather than a callback. Web chat is available 24/7. 

Microsoft Xbox Live Live Chat: https://support.xbox.com/en-US/contact-us

Microsoft Xbox Live Mailing Address

Microsoft Xbox Live doesn’t have a dedicated mailing address, but the Microsoft Corporation is headquartered at the address below. If you have feedback or suggestions for Xbox Live, you can mail a letter to this mailing address for Microsoft Corporation to receive.

Microsoft

1 Microsoft Way

Redmond WA 98052

Microsoft Xbox News

Staying up-to-date on everything going on with Xbox is a good idea when you own one of their consoles and an Xbox Live or Xbox Game Pass subscription. Bookmark the page below to learn about all the latest Xbox news. It’s updated frequently to keep you in the loop of any upcoming changes or additional features you should know about regarding your Xbox Live subscription.

Microsoft Xbox News: https://news.xbox.com/en-us/?xr=footnav 

Microsoft Xbox Live Network Status

Need to check on the status of the Xbox Live network? If so, visit the page below, which notes whether the network is experiencing an outage or connectivity issues or is running smoothly for users. If you experience a connectivity issue that you think is related to the network, check here first before contacting customer support for a quick answer to your question.

Microsoft Xbox Live Network Status: https://support.xbox.com/en-US/xbox-live-status 

Microsoft Xbox Live Account and Profile Help

If you need assistance with your Xbox Live account or profile, visit the following page for self-service articles that could help you walk through your issue on your own. The page provides support for changing your password, updating your email address, and changing your preferences for Microsoft Store emails.

Microsoft Xbox Live Account and Profile Help: https://support.xbox.com/en-US/help/account-profile/browse 

Microsoft Xbox Live System Updates

Sometimes, updating your Xbox console can result in issues with your Xbox Live service. If you run into this problem, check the Xbox Live system updates page to find out when Xbox delivers updates to your specific console. It also has tools to help you troubleshoot your system or provide feedback to Microsoft about a recent update.

Microsoft Xbox Live System Updates: https://support.xbox.com/en-US/help/hardware-network/settings-updates/whats-new-xbox-one-system-updates 

Microsoft Xbox Live Social Media

Xbox Live is all about being social and creating connections between millions of players around the globe. It’s no surprise that they have extended these efforts to the world of social media, connecting with the most popular platforms, like Facebook and X/Twitter, to provide news and deals related to Xbox and Xbox Live. Whether you are a casual gamer or intensity personified, these connections will keep you in the loop on the games that interest you most. You can also use these channels to connect with Xbox support for assistance with your Xbox Live/Game Pass account. Their X/Twitter page is specifically used for this purpose, so consider reaching out here first.

• X/Twitter: https://twitter.com/XboxSupport
• Facebook: https://www.facebook.com/xbox/
• Instagram: https://www.instagram.com/xbox
• Pinterest: https://www.pinterest.com/xbox/
• YouTube: https://www.youtube.com/user/xbox

About Microsoft Xbox Live

It’s no mistake that the launch of the original Xbox in November of 2001 turned the gaming world on its head. Microsoft Corporation released one of the most popular gaming platforms with the original Xbox and, several years later, has continued releasing multiple hits, like Xbox One and Xbox Series X. Over time, Microsoft also released Xbox Live, an online gaming community where Xbox enthusiasts could connect, socialize, and play the games they loved most together. Through the Xbox Live community, gamers around the world were able to come together, share experiences from their favorite games, and even join together in coop games in a way that previously had been impossible on these platforms.

Additional benefits were added, including the ability to purchase and download games without ever having to go to the store to make a purchase. No longer was it necessary to collect cumbersome DVDs with their easily damaged or lost medium to get your gaming experience. Instead, you could directly download the game, and it was yours forever, even if you switched consoles.

Recently, Xbox Live has been rebranded to the Xbox Game Pass lineup, although it continues to offer the same benefits as Xbox Live and more. 

 

Microsoft Xbox Live Headquarters Location Map