If you are an avid gamer and have used Mojang’s products and services, then you may need the Mojang customer service number! As one of the leading gaming companies, they stick to their technology roots and are keeping their customer service platform strictly online. They provide helpful responses, but it isn’t always instant. There is no customer service phone number to call, but you can reach them through an email form and on social media. If you have a specific and detailed problem with a game or a technical issue, it’s probably best to use their email form. For quicker questions, it may be best to reach out on Twitter or Facebook. If you are looking for the best customer service options available with the quickest turn-around time, keep reading to learn more!
Mojang Customer Service Number
Unfortunately, there is no customer service phone number for you to call Mojang. The primary customer service options are all online. Check out the information below to find out how to connect with Mojang.
Mojang Email/Contact Form
If you would like to email Mojang with a question about your account, Minecraft, Scrolls, or the company in general, then you must use their online email form. It can be found here: https://help.mojang.com/customer/portal/emails/new.
You will need to enter in your name, email, game username, and order number with your subject and email.
Mojang Mailing Address
If you would like to send mail to Mojang with complaints or requests, you can do so by sending letters to their headquarters. Mojang is located in Sweden! Here is the full mailing address:
116 24, Stockholm, Sweden
Organization number: 556819-2388
Mojang Live Chat
Unfortunately, Mojang does not have a live chat option available on their website. They use their social media platforms, such as Twitter to chat with customers throughout the day about gaming issues and give technical support. They may not always respond as a quick as a live chat platform, but it’s typically faster than the contact form if you have a quick question.
Mojang Customer Support Website
The help page at Mojang is quite useful for customer support. The majority of it is pre-answered questions regarding logins, Minecraft or Scrolls troubleshooting, payment issues, and your account. If you need to take a step further and contact them via email, you must use the email form with all required information. The emails are not always promptly answered, but they do have a fairly good turnaround time. You can also get in touch with them on social media.
You can access the Mojang help page on their website here: https://help.mojang.com/.
Mojang Social Media Accounts
As a modern an ever-growing brand, Mojang uses their social media presence to reach their fan base who are playing their games. Minecraft is one of the most popular games that are out there, and many users are looking for tech support and other assistance with the game. Social media is one of the best places to reach Mojang to discuss their games and provide customer support. They post videos, updates, and giveaways on their social media platforms. Twitch, a popular gaming website is one of their most popular social media hot spots. You can check them all out here:
Mojang’s Facebook: https://www.facebook.com/minecraft
Mojang’s Twitter: https://twitter.com/mojang
Mojang’s Twitch: https://www.twitch.tv/mojang
Mojang’s YouTube: https://www.youtube.com/user/TeamMojang
Mojang was founded in May 2009 by Markus Persson. It is a tech company that specializes in video game development. It is headquartered in Stockholm, Sweden. Persson is also the creator of Minecraft, which is Mojang’s best-selling game to date. Mojang also released Scrolls, a card collecting game. They are continuing to develop more games as the company grows. In 2014, Microsoft purchased Mojang though the company still releases games on multiple platforms like PlayStation, iOS, and Xbox.