Is your Mophie case not charging like it used to and you need the Mophie customer service number? Perhaps you ordered the wrong case, and it doesn’t fit your device. Whether your question is about the Mophie warranty or a return, read on to discover how to connect with Mophie customer care reps.
Mophie Customer Service Number
Call 888-8mophie to talk with someone at customer care. Service hours are Monday through Friday from 9 a.m. to 9 p.m. EST. They are closed on Sunday.
For questions regarding an order, product or warranty replacement, call 888-866-7443. This number is answered Monday through Saturday from 7 a.m. to 7 p.m. MT.
Calling from the UK? Call 44 207 365 2400.
Calling from Ireland? Call 35 36 163 6618.
Before calling customer care, make sure you have the following information available:
Mophie Email/Contact Form
If you would rather reach out to customer care with an email, send one to [email protected]
You can also send a contact form instead. The form is located here: https://support.mophie.com/hc/en-us/requests/new?ticket_form_id=181766. Provide your contact information and describe your problem. You are also able to share an attached file with the Mophie customer care team.
Mophie Mailing Address
Should you find yourself in need to send written correspondence to Mophie, use the following address:
15101 Red Hill Ave.
Tustin, CA 92780
Mophie LLC Distribution Center
6244 Technology Ave.
Kalamazoo, MI 49009
910 West Legacy Center Way, Suite 500
Midvale, UT 84047
103 Shannon Industrial Estate
Shannon, County Clare, Ireland
Mophie Live Chat
Mophie does have a live chat option on their website located here: https://support.mophie.com/hc/en-us/articles/115003451023-1-on-1-Live-Chat. Live chat is available Monday through Saturday from 9 a.m. to 9 p.m. ET. Live chat is available to customers with questions about an order, product, or warranty replacement.
Mophie Support Website
Mophie’s customer support website is comprehensive. Most customers will find answers to their questions quickly. Here are a few links to their customer support page as well as other links that are helpful.
The general support link is beneficial. It is located here: https://support.mophie.com/hc/en-us. Choose from the following categories:
Mounts, docs, and clips
Cables and adapters
Do you need to make a warranty claim? First, you will need to create an account. Do so here: https://www.mophie.com/shop/customer/account/login.
Mophie Social Media Accounts
Click on the links below to find out more about Mophie products.
Mophie Facebook: https://support.mophie.com/hc/en-us. Customers can shop through their website or send messages to customer service reps via Facebook. Mophie reps return messages within a few hours.
Mophie Twitter: https://twitter.com/mophie
Just like Facebook, customers can send messages to Mophie via Twitter.
Mophie LinkedIn: https://www.linkedin.com/company/mophie/
Looking for a job? See which connections work for Mophie by logging into your LinkedIn account.
Mophie Google+: https://support.mophie.com/hc/en-us
Click on this link to access the Mophie Google+ page. There is not a link to this page on their website.
Mophie Instagram: https://www.instagram.com/mophie/.
See photos of Mophie products in action on Instagram.
Mophie YouTube Channel: https://www.youtube.com/user/mophielovesyou
Learn more about Mophie products from watching videos on their YouTube Channel.
Mophie Pinterest: https://www.pinterest.com/mophielovesyou/.
Make a wishlist by pinning Mophie products on your boards.
Mophie wants you to stay powerful. That’s why they developed Juice Pack, the first ever mobile battery case certified by Apple. They also developed Space Pack, a case that provides built-in storage as well as the ability to charge your device.
Mophie has operations in California, Michigan, the Netherlands, Hong Kong, and China. Their products can be purchased in 130 countries. Retailers include Best Buy, Verizon and T-Mobile stores, and Sprint stores. Customers can also purchase Mophie cases and accessories at Apple stores. Mophie also sells mounts, docs and clips, cables and adapters and screen protectors.
Mophie is headquartered in California. Its parent company, Zagg, is located in Ireland.