Looking for the Morningstar customer service number? If you are having a difficult time maneuvering through the Morningstar website and can’t figure out how to sell that tanking stock, you may have a difficult time reaching customer care. There do not seem to be a lot of options. Read on to discover the best way to contact an employee at Morningstar.
Morningstar Customer Service Number
Bookmark this article. The customer service number is difficult to find on their website, so to save time, keep this article someplace handy so you don’t have to wade through pages of their website to find it again. The number is 866-229-9449 or 312-384-3838 if you are calling outside the U.S. The phone is answered Monday through Thursday from 7 a.m. to 6 p.m. CT and on Fridays from 7 a.m. to 5 p.m. Use this number to receive service and to cancel your premium membership. In fact, this is the only way you can cancel.
Should you find the need to call the corporate office in Chicago, the number is 312-696-6000.
To reach Morningstar back office services, call 301-334-1800.
To call someone about Morningstar commodity data, call 800-546-9646.
To reach Morningstar credit ratings call 800-299-1665.
Morningstar Email/Contact Form
Morningstar provides a contact form for customers wishing to send an email. Here is the link: http://socialize.morningstar.com/feedback/feedbackform.asp. This form may not be used to update or cancel your membership. This form is appropriate for the following reasons:
Change of email address
I hope those categories make sense to you, because I’m not sure what they are talking about for those of those options.
If you are sending feedback regarding technical issues, be prepared to share your operating system and browser. Also share your internet service provider, and how you are receiving your access.
There is not a contact form or email address for customers wishing to modify or cancel their subscription. Instead, customers are asked to call the customer service number at 866-229-9449.
Morningstar Mailing Address
Morningstar has offices all over the world. Here are the addresses for the North American branches.
22 West Washington Street
Chicago, IL 60602
10 State Street
Woburn, MA 01801-6820
Washington DC Office
1140 Connecticut Ave NW
Washington, DC 20036
Morningstar Back Office Services
14 Commerce Drive
Oakland, MD 21550
Morningstar Commodity Data
13785 Research Blvd
Austin, TX 78750
Morningstar Credit Ratings LLC
220 Gibralter Road
Horsham, PA 19044
New York Office
4 World Trade Center
150 Greenwich Street
New York, NY 10007
1 Toronto Street, Suite 500
Toronto, Ontario MSC 2W4
Torre Esmeralda II
Blvd. Manuel Avilla Camacho No
36 Piso 10 y 12
Col. Lomas de Chapultepec
To reach other offices across the world, go to this webpage: https://corporate.morningstar.com/us/asp/subject.aspx?xmlfile=136.xml.
Morningstar Live Chat
Morningstar does not offer a live chat service on their website.
Morningstar Support Website
Morningstar must not anticipate many questions regarding their service. There Does not seem to be any customer support pages on their website. Customers can choose to interface with their old or new interface, but neither has a FAQ or troubleshooting section. Customer service may be available once you log into your account, but even finding the login page proves challenging.
Morningstar Social Media Accounts
At least Morningstar provides some customer interface through their social media accounts.
Morningstar Facebook: https://www.facebook.com/MorningstarInc
Customers can send messages via Facebook. Customer care reps usually reply within a few hours.
Morningstar Twitter: https://twitter.com/MorningstarInc
Customers can Tweet Morningstar, but you are not able to send a message through this site.
Morningstar LinkedIn: https://www.linkedin.com/company/morningstar/
Find out more about Morningstar’s corporate environment from their LinkedIn page.
Morningstar Google+: The only information available about Morningstar on Google+ is info regarding an Anime character. If you want to learn about the investment service through this platform, you are out of luck.
Morningstar Instagram: https://www.instagram.com/morningstarinc/
If you want to look at photos of your investment service company, this is the place to go.
Morningstar YouTube Channel: https://www.youtube.com/user/morningstar. Listen as the experts talk about the world of finance and investing.
Morningstar is a global investment company headquartered in Chicago, Illinois.