First established in 1994 under the name Nationstar Mortgage Holdings, Inc, Mr. Cooper is a housing lender with its headquarters in Dallas, TX. Nationstar is one of the country’s largest mortgage providers, employing approximately 7000 people. Its portfolio includes around $500 billion of mortgages across 3 million customers. In 2020 alone, Mr. Cooper provided over 146,000 mortgages totaling over $36 billion. The name change to Mr. Cooper in 2017 was intended to make the company seem more personal.
Mr. Cooper Customer Service Number
Mr. Copper has dozens of customer services numbers. Every visit to their customer service page will provide you with a new, seemingly random selection from their comprehensive list. Reach out using any of the below numbers and countless more to attempt to contact their customer service team. It’s the point of contact for those looking for information about their mortgage, mortgage assistance options, mortgage adjustments, payment history, and filing complaints against Mr. Cooper.
Mr. Cooper Customer Service Numbers: 833-685-2565
Mr. Cooper Customer Service Hours:
Mon – Thu 7 am – 8 pm CT
Fri 7 am – 7 pm CT
Sat 8 am – 12 pm CT
Mr. Cooper Customer Service Mailing Address
There are numerous email addresses provided. Which one to use is dependent on what you need help with. The following address is the one provided for complaints, notices of error, and various other concerns that occur when working with Mr. Cooper.
Mr. Cooper Customer Service Mailing Address: PO Box 619098 Dallas, TX 75261-9741
Mr. Cooper PO Box 650783 Dallas, TX 75265-0783
Mr. Cooper 3000 Kellway Drive, Suite 120 Carrollton, TX 75006
Mr. Cooper 800 State Highway 121 Bypass Lewisville, TX 75067
Mr. Cooper Customer Service Email Address
Mr. Cooper does not have a general access email address. However, they do provide a specialized email address intended for use by those interested in their accessibility efforts. Through this email address, those in need of special accommodations due to disability can get help. For those who are already mortgage holders, you can get help via email by using the secure message center available via login.
Mr. Cooper Customer Service Email Address: [email protected]
Mr. Cooper Customer Service Help Center
The Mr. Cooper help center provides a wealth of information about the services provided by Mr. Cooper. You’ll be able to determine how payments are made, received, and processed. You can identify the range of services they offer and what to do when issues occur with your loan.
Mr. Cooper Customer Service Help Center: https://www.mrcooper.com/help-center
Mr. Cooper Customer Service Live Chat
Mr. Cooper does not provide access to a Live Chat Option.
Mr. Cooper Customer Service Contact Us Form
There is no publicly available contact us form provided by Mr. Cooper
Mr. Cooper Customer Service Mobile App
Mr. Cooper Customer Service Social Media
Mr. Cooper provides multiple social media contact points. Through these platforms, you can get generalized help about Mr. Cooper’s services. LinkedIn is a contact point for those seeking information about the company or seeking employment with them. YouTube is full of tips and tricks about improving credit, how to get help with your mortgage, and other relevant topics.
About Mr. Cooper
The Nova Credit Corporation was first established in 1994 in Denver, CO. 3 years later, it would move to Dallas, TX, and become the in-house lender for Centex Homes. This merger led to them becoming part of the Centex Credit Corporation. 2001 would see Centex merged into the Centex Home Equity Company. 2005 would see Centex acquired by Nationstar Mortgage 2006, which would go public in 2012. Six years later, the company would be rebranded as Mr. Cooper.
Customer Service Number: 833-685-2565
Address:8950 Cypress Waters Building One, Coppell, TX 75019
Contact Points: Phone, Email, Social Media
Services Supported: Home Mortgage Lending