If you have questions about your Netspend card and account, unfortunately, you cannot visit your local bank branch for help. Instead, you have to contact the company through its phone number, FAX line, or email address. By calling the Netspend customer service phone number, you can ask about the Netspend card that you order through mail, how to add money to it, what your routing number is for direct deposit, and how to use the card to pay a bill. You can also ask about closing the account when the time comes. The customer service representatives can also help you check your balance and understand your daily spending limit.
Netspend has a main number that is answered during specific business hours. That number is 866-387-7363. Through this number you can check your account balance and whether deposits have been made. Businesses that use Netspend as an automatic deposit option can use this phone number to inquire about services that company offers.
Netspend Phone Numbers
Netspend has a phone line and fax line for customers. The phone number is 86-NETSPEND or 866-387-7363. The FAX number is 512-857-0263. Customer service representatives answer the phone number Monday through Friday 8:00 AM until 10:00 PM Central Time. On Saturdays and Sundays, customer service representatives answer the phone between 8:00 AM and 8:00 PM Central Time.
Netspend Email Address
Netspend does have a customer service email address:[email protected]. This email is for people who do not already have an account with Netspend. Customers who have a Netspend account should log in to their account and use the features to contact customer service.
If you would like to leave a message for the president of Netspend, especially compliments or complaints, send an email to Chuck Harris at [email protected].
To contact Netspend regarding law enforcement inquiries, send an email to [email protected].
Netspend Mailing Address
Netspend has a mailing address for correspondence. The company does not recommend that customers mail cash or checks to this address.
PO Box 2136
Austin, TX 78768-2136
A second address is also given for correspondence. It is
701 Brazos St.
Austin, TX 78701
Netspend Customer Support Website
Netspend offers financial services for businesses and individuals. Their customer support website is https://www.netspend.com/help/contact/. There, interested customers and businesses can find contact information like the business’s email address, phone and fax numbers, and mailing address. There are also email addresses for complaints, partnership opportunities, media relations, and law enforcement inquiries. The corporate office address is shared on this website, too.
Netspend Social Media Accounts
Like other financial institutions, Netspend is active on social media platforms. They offer ideas for using Netspend cards. They also share the benefits of using Netspend cards over other bank cards.
For Instagram, visit https://www.instagram.com/netspend/
For Twitter, visit https://twitter.com/Netspend
For Facebook, visit https://www.facebook.com/netspend/
For Linkedin, visit https://www.linkedin.com/company/netspend-corporation
Netspend is an important part of life for people who are underbanked. This company provides prepaid Visa and Mastercard accounts to people who do use a traditional bank. Netscape specializes in alternative financial services. Netspend allows people to use prepaid cards in lieu of cash or checks. Netspend cards are accepted everywhere that credit cards are accepted and no one knows that they are not typical credit cards. Cards can be reloaded local retailers, check cashers, tax preparers, and other convenient locations. In fact, there are over 130,000 locations where cards can be reloaded.
Along with prepaid debit cards, Netspend offers a payroll solution for companies that no longer offer traditional paychecks. With Netspend, businesses can directly deposit paychecks into their prepaid debit cards. Netspend is a subsidiary of TSYS, which is a publicly traded company. Netspend’s headquarters are in Austin, Texas.