Oculus was the company that brought the Oculus Rift to the world. This virtual reality device was one of the most ambitious devices. The Oculus Rift is the result of $2.4 million of fundraising and the incredible innovative efforts of its founders. Today the company is owned by Meta Platforms, which recently changed its name from Facebook Inc. It acquired Oculus in 2014 and continued the tradition of innovation over the next few years. In 2018 Oculus was integrated into Facebook Reality Labs.
Oculus Customer Service Number
There is no phone-based support for the Reality Lab line of products. You can seek help through the Help Center and Live Chat access points listed below.
Oculus Customer Service Number: N/A
Oculus Customer Service Mailing Address
After Oculus was purchased by Facebook Inc, its headquarters were moved to the Menlo Park home of its new owner.
Oculus Customer Service Mailing Address: 1601 Willow Road, Menlo Park, CA 94025
Oculus Customer Service Email Address
There is no direct email address for connecting with their support team.
Oculus Customer Service Email Address: N/A
Oculus Customer Service Help Center
You can get help with your devices through the following link. You can find out how to take care of your portal, how to set up your headset, and even use Facebook Assistant with Ray-Ban Stories. This section of the site contains an abundant selection of articles to help you with any potential problems you may have.
Oculus Customer Service Help Center: https://store.facebook.com/help
Oculus Customer Service Live Chat
You can access Live Chat support for their range of products through their Facebook Store page. A button is located in the bottom right corner of the screen. You can get to a live agent by asking for an agent and selecting the device you need help with.
Oculus Customer Service Live Chat: https://store.facebook.com/help
Oculus Customer Service Contact Us Form
There is no Contact Us form provided to reach out to Oculus.
Oculus Customer Service Contact Us Form: N/A
Oculus Customer Service Mobile App
The Mobile App allows you to explore over 1,000 apps, attend VR events, and manage your Oculus VR device. You can get the app for your device at either the Apple or Google Play stores.
Oculus Customer Service Social Media
Follow the exciting developments happening at Reality Labs through their social media platforms. You can find out about their latest hardware and upcoming compatibilities as well as connect with other VR/AR enthusiasts!
Oculus is now known as Reality Labs, a subsidiary of the Meta Platforms, formerly Facebook Inc. Palmer Luckey developed this device with the help of $2.4 million in Kickstarter funding. John Carmack of Id Software had been researching Head-Mounted Displays and discovered Luckey’s prototype. This would lead to his developing software for a release of Doom 3 that supported HMD integration. While only a prototype had been released, Facebook would acquire the company in 2014 and move its headquarters to Menlo Park, CA. 6 years later; Facebook would create Facebook Reality Labs preceding its own change from Facebook Inc to Meta Platforms.
Customer Service Number: N/A
Address: 1601 Willow Road, Menlo Park, CA 94025
Contact Points: Live Chat, Social Media
Services Supported: Augmented Reality, Virtual Reality,