PSEG NY, also known as PSEG Long Island, provides energy services throughout Long Island and the Rockaways, offering customers payment service plans for their electricity at both consumer and business levels. For customers experiencing outages, needing to refinance their payment plans, file claims with the company, or other services, customers can contact PSEG NY through these methods:
PSEG NY Customer Service Number
PSEG NY provides its customers with multiple customer service numbers for specific issues and requests. Customers wishing to handle their billing and account information can contact their primary customer service number listed below.
PSEG NY Customer Service Number: 800-490-0025
For customers and employees performing renovations, updating building schematics, and other forms of construction, PSEG NY provides a customer service number for those requiring assistance or approval with their energy access.
PSEG NY Customer Service Building & Renovation Services: 844-341-6378
To file claims, dispute claims, and perform other legal matters associated with their company, PSEG NY can be contacted with the customer service number listed below.
PSEG NY Customer Service Claims: 800-252-4688
For receiving rebates for exceeded payments and gaining returns on energy usage, customers can call the customer service number for assistance with those concerns.
PSEG NY Customer Service Energy Efficiency & Rebates: 800-692-2626
For customers cutting down trees on their property or within their local areas, customers can inquire about signs of energy interference or property legalities through the customer service number below.
PSEG NY Customer Service Tree Trimming: 800-490-0025
Similarly, customers wishing to avoid an emergency situation when digging can call their customer service number with the extension 811 for assistance.
PSEG NY Customer Service Call Before You Dig: 811
Customers with disabilities can receive their text-to-chat customer service number through the extension number listed below.
PSEG NY Customer Service TTY/TTD: 711
For reporting energy theft at both consumer and business levels, customers are encouraged to contact the customer service number below for assistance with filing reports and receiving rebates for energy usage.
PSEG NY Customer Service Theft of Service: 631-755-6871
PSEG NY Customer Service Mailing Address
For legal disputes, filing claims, business correspondence, and other forms of communication with PSEG NY, customers can reach out to the company through their mailing address.
PSEG NY Customer Service Mailing Address: 6820 Rockaway Beach Blvd, Arverne, NY 11692
PSEG NY Customer Service Email Address
Customers wishing to contact PSEG NY’s customer service team by email would need to fill out their contact form. All email inquiries with PSEG NY may take up to 3 business days for a response.
PSEG NY Customer Service Email Address: https://www.psegliny.com/contactcustomerservice
PSEG NY Customer Service Help Center
PSEG NY’s customer support center lists all available contact information for connecting with the company and its representatives. Through their contact directory, customers can receive information on how to connect with a customer service representative for specific circumstances, such as reporting an outage, calling their emergency line, and more.
PSEG NY Customer Service Help Center: https://www.psegliny.com/myaccount/customersupport/
PSEG NY Customer Service Outage Reports
PSEG NY provides their customers with an outage report center, giving their customers information on local outages within their area, checking the status of an outage, and reporting a power outage in the area to their company. Customers can also engage with their outage center by signing up for alerts and reading through their power outage guides.
PSEG NY Customer Service Outage Reports: https://www.psegliny.com/outages
Pseg NY Customer Service Save Energy & Money Tools
PSEG NY offers various ways for customers to save money on their energy bills, and through their energy-saving page, customers can learn about home efficiency, saving money as a business, filing for rebates, and other resources. Through this page, customers can learn about these tools through their articles and video tutorials.
PSEG NY Customer Service Save Energy & Money Tools: https://www.psegliny.com/saveenergyandmoney
PSEG NY Customer Service Energy Star Rebates
Customers who have Energy Star products can receive rebates for their appliance usage. Through their energy star rebates page, customers can save money on their energy bills by providing proof of purchase and residency when filing their online rebate application for products such as dishwashers, washers, dryers, and air conditioners.
PSEG NY Customer Service Energy Star Rebates: https://www.psegliny.com/saveenergyandmoney/energystarrebates
PSEG NY Customer Service Live Chat
PSEG NY does not provide live chat services on their website, and to contact a representative, customers can call the various customer service numbers listed on their webpage for more information.
PSEG NY Customer Service Live Chat: N/A
PSEG NY Customer Service Contact Us Form
PSEG NY also provides a contact form for customers wishing to file reports, claims, or ask questions about their services. Customers can fill out the contact form and connect with a representative by email within as little as three business days.
PSEG NY Customer Service Contact Us Form: https://www.psegliny.com/contactcustomerservice
PSEG NY Customer Service Mobile App
For keeping track of energy outages, paying energy bills, reporting fraudulent information, and managing accounts, customers who use PSEG NY can download their mobile app for both IOS and Android devices.
PSEG NY Customer Service Social Media
Customers who wish to keep track of PSEG NY for the latest news with their corporation can do so through their social media platforms. These platforms allow customers to learn about changes to their service and updates to the company’s policies regarding energy usage at the corporate level.
About PSEG NY
PSEG NY, also called PSEG Long Island, is owned as a subsidiary of PSEG. PSEG is a publicly-traded energy company that distributes electricity and gas throughout the state of New Jersey. PSEG NY provides electricity and gas to over 1.1 million residents throughout Long Island and the Rockaways through an agreement with the Long Island Power Authority and has been providing utilities to those areas since 2014.
Customer Service Number: 800-490-0025
Address: 6820 Rockaway Beach Blvd, Arverne, NY 11692
Contact Points: Phone, Email, Social Media, App
Services Supported: Power and Gas Servies