PSEG NY Customer Service Number

PSEG NY, also known as PSEG Long Island, provides energy services throughout Long Island and the Rockaways, offering customers payment service plans for their electricity at both consumer and business levels. For customers experiencing outages, needing to refinance their payment plans, file claims with the company, or other services, customers can contact PSEG NY through these methods:

PSEG NY Customer Service Number

PSEG NY provides its customers with multiple customer service numbers for specific issues and requests. Customers wishing to handle their billing and account information can contact their primary customer service number listed below.

• PSEG NY Customer Service Number: 800-490-0025
• PSEG NY Customer Service Building & Renovation Services: 844-341-6378
• PSEG NY Customer Service Claims: 800-252-4688
• PSEG NY Customer Service Energy Efficiency & Rebates: 800-692-2626
• PSEG NY Customer Service Tree Trimming: 800-490-0025
• PSEG NY Customer Service Call Before You Dig: 811
• PSEG NY Customer Service TTY/TTD: 711
• PSEG NY Customer Service Theft of Service: 631-755-6871

PSEG NY Mailing Address

For legal disputes, filing claims, business correspondence, and other forms of communication with PSEG NY, customers can contact the company through their mailing address.

PSEG NY Mailing Address:

6820 Rockaway Beach Blvd,
Arverne, NY 11692

PSEG NY Email Address

Customers wishing to contact PSEG NY’s customer service team by email must fill out their contact form. All email inquiries with PSEG NY may take up to 3 business days for a response. 

PSEG NY Email Address: https://www.psegliny.com/contactcustomerservice

PSEG NY Help Center

PSEG NY’s customer support center lists all available contact information for connecting with the company and its representatives. Through their contact directory, customers can receive information on how to connect with a customer service representative for specific circumstances, such as reporting an outage, calling their emergency line, and more. PSEG NY 

PSEG NY Help Center: https://www.psegliny.com/myaccount/customersupport/

PSEG NY Outage Reports

PSEG NY provides their customers with an outage report center, giving their customers information on local outages within their area, checking the status of an outage, and reporting a power outage in the area to their company. Customers can also engage with their outage center by signing up for alerts and reading their power outage guides.

PSEG NY Outage Reports: https://www.psegliny.com/outages

Pseg NY Save Energy & Money Tools

PSEG NY offers various ways for customers to save money on their energy bills, and through their energy-saving page, customers can learn about home efficiency, saving money as a business, filing for rebates, and other resources. Through this page, customers can learn about these tools through their articles and video tutorials.

PSEG NY Save Energy & Money Tools: https://www.psegliny.com/saveenergyandmoney

PSEG NY Energy Star Rebates

Customers who have Energy Star products can receive rebates for their appliance usage. Through their Energy Star rebates page, customers can save money on their energy bills by providing proof of purchase and residency when filing their online rebate application for products such as dishwashers, washers, dryers, and air conditioners.

PSEG NY Energy Star Rebates: https://www.psegliny.com/saveenergyandmoney/energystarrebates

PSEG NY Contact Us Form

PSEG NY offers an online contact form for customers who need to submit reports, file claims, or have questions regarding their services. This convenient form allows you to connect with customer service representatives via email, typically within three business days.

SPEG NY Contact Us Form: Reach PSEG NY Customer Service

PSEG NY Mobile App

The PSEG NY mobile app is a comprehensive tool for customers on Long Island, providing functionalities such as tracking energy outages, paying energy bills, reporting suspicious activities, and managing accounts efficiently. The app is available for both iOS and Android devices.

• Google Play: Download PSEG NY for Android
• Apple App Store: Download PSEG NY for iOS

PSEG NY Social Media

PSEG NY maintains an active presence on social media platforms, offering customers a way to stay informed about the latest news, service changes, and policy updates regarding energy usage and corporate initiatives.

• Facebook: PSEG NY on Facebook
• Twitter: PSEG NY on Twitter
• Instagram: PSEG NY on Instagram
• LinkedIn: PSEG NY on LinkedIn
• YouTube: PSEG NY on YouTube

Who Needs to Contact PSEG NY?

Customers requiring assistance or information regarding:

• Energy Services: Inquiries about PSEG NY’s energy offerings, including the Energy Star program and home energy assessments.
• Service Management: Help with managing service accounts, transferring services, or understanding your energy bill.
• Outage Reporting: Reporting power outages, gas leaks, or accessing the outage map for updates on service restoration.
• Customer Support: General customer service inquiries, including meter readings, equipment concerns, and worry-free protection plans.

Why Contact PSEG NY?

Engaging with PSEG NY is essential for:

• Immediate Assistance: For urgent needs such as reporting gas leaks, power outages, or equipment malfunctions.
• Billing and Account Management: To inquire about past due balances, make payment arrangements, or discuss life-sustaining equipment needs.
• Energy Efficiency and Safety: To learn more about saving energy, participating in key sustainability efforts, and ensuring gas safety.
• Feedback and Updates: Providing website feedback, learning about the latest PSEG news, or understanding company information and public service initiatives.

About PSEG NY

PSEG NY, operating under PSEG Long Island, is a Public Service Enterprise Group (PSEG) subsidiary. PSEG distributes electricity and gas across New Jersey as a major energy supplier. It has extended its services to over 1.1 million residents in Long Island and the Rockaways in partnership with the Long Island Power Authority since 2014.

PSEG NY Headquarters Location Map