Roku is a current leader in the streaming entertainment industry that is dedicated to their customers and ensuring that they are available through avenues like their customer service phone number. They provide a way to connect TVs and monitors to the internet in order to watch common streaming services. They now have multiple products and devices and therefore understand the need for quality support. When you contact a service representative, they can help you with initial setup of devices, troubleshoot connection and issues, or simply answer questions about pricing and returns.
Roku Customer Service Phone Number
If you need to quickly get connected to a customer service agent, then calling is your best and easiest option. Live people are waiting by the phones, ready to take your call and provide the answers you are looking for. An agent can help you manage payment options, direct you on the use of the Roku Channel store, or even help you determine which device would best fit your needs. Your problem will be resolved in no time. To get in touch with a service representative, use the following number.
Roku Email Address
Instead of providing an email address, Roku provides a convenient contact form. You can fill out your information and write out your question or problem so that a service agent can review it. Although this may take longer than calling, it can help you avoid waiting on hold for a representative and can ensure that a support agent takes their time looking over your inquiry. If your problem does not need immediate fixing, then this option is probably the most convenient. To fill out the form and send your message, visit https://support.roku.com/contactus/contact-details.
Roku Mailing Address
If you prefer to send inquiries by mail, Roku does provide an address where you can do so. This is not a very convenient option, but if you are not dealing with a pressing issue, then it can feel good to simply write out a message and then let it go. A support agent will thoroughly look over your message and research the best methods and solutions for solving issues like subscription renewal, network connection failure, or a lack of picture on the TV. They will then get back to you as quickly as possible, but probably not for a few days. To send a message in the mail, use the following address.
150 Winchester Circle
Los Gatos, CA 95032
Roku Text Chat
If you find texting more convenient than calling, then you are in luck. Roku offers an innovative text chat service so that you can message back and forth with an agent over your phone. You simply go to https://support.roku.com/contactus/contact-options and then put in your phone number for a representative to contact you. This can be very convenient if you are out and about and do not want to be on the phone. An agent will be able to answer all of your questions and help you troubleshoot your problems.
Roku Support Website
Service representatives are not always available, but if your need is urgent you can still get help at the Roku support site. There you can look through a number of helpful guides and frequently asked questions. You may even find that you don’t need to talk to a support agent after all. If you are good at navigating the website, you can probably find your way right to the troubleshooting guide you need and fix your devices like Roku Ultra or the Roku remote in no time! From troubleshooting networks and devices to tracking your orders and payments, you can find many of your needs right on the site. To see the page, visit https://support.roku.com/index. Then choose from a very organized list the type of problem that you are facing.
Another great place to find a plethora of posts about support and vital information is on the Roku blog. Their customers and service representatives alike can trade information about the newest gadgets or common problems they may be facing. Their recent posts can give you important news updates on the companies and its products, allowing you to make decisions as an informed consumer. Check the blog out here- https://blog.roku.com/index.
Roku Social Media
Much like a blog, social media platforms provide a place for both service agents and consumers to come together and share information and experiences. If you need help with a problem, you can peruse through some posts and see if anyone has had the same issue, or you can make your own and see what kind of feedback you get. This information can be very insightful to the problems or questions you are facing and help you make the most informed decisions. To view their social media pages, visit the following links.
For Facebook, visit https://www.facebook.com/roku.
To follow Roku on Twitter, visit https://twitter.com/rokuplayer.
To see their Instagram, visit https://www.instagram.com/rokuplayer/.
To watch helpful guides on YouTube, visit https://www.youtube.com/channel/.
Roku is one of the world’s innovators in streaming players and technology. With their devices, you can turn any screen into a “smart” TV and start watching your favorite shows and movies. Entertainment is their business and they know that it means a lot to you. Therefore, they provide a number of different contact avenues so that you never have to go without service.