It’s a name that touches every level of technology, Samsung. Whether you’re enjoying your favorite show on their 65” Ultra HD widescreen, talking on your new Galaxy S8, or pulling a piping hot dinner from the oven, Samsung is there. Their range of products is challenged only by their passion for solid customer support and an ongoing dedication to providing quick, easy, reliable customer service any time of day or night.
Samsung Phone Number
Samsung knows that when you need support, you need it now in a way that doesn’t require jumping through a bunch of hoops to reach. That’s why they have not one but two customer service lines, each one dedicated to a particular aspect of your experience using a Samsung product. Have questions about an order you’ve placed and want an answer quick? Call up their Order Related Questions Hotline and you’ll be on the phone with an expert at handling the hairiest shipping issues in no time. Just need to get some things straightened out with setting up or rebooting your device? Samsung Premium Care is on the case.
Order Related Questions: 1-855-726-8721
Samsung Premium Care: 1-866-371-9501
Samsung Email Address / Contact Form
Sometimes a phone call just won’t do, and it’s time to go back to the old reliable system of email. Maybe you need to send a photo of a concern with your appliance, perhaps an exchange of documents will speed things along, or maybe you just need a link sent to you to the latest drivers for your new laptop. Whatever the case, Samsung has provided an email contact point that will ensure you get the best care possible from their email response team. Just head on over to https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionProduct.jsp?SITE_ID=1, fill out the form, and your response will come along quickly.
Samsung Live Chat
It’s little surprise that dealing with a company as in touch with the latest tech as Samsung will provide you the option of a text-based live chat with a representative. Let’s face it, some people just don’t like talking on the phone, some things don’t translate well, and certain disabilities make voice conversation impossible. No worries, when you visit their customer support site at https://www.samsung.com/us/support/contact/, you’ll be able to get all the help you need in a format that lets you scroll back over the contents as you need to. Like the perfect blending of email and voice, Samsung Live Chat can help you with your most difficult technical issues.
Samsung Remote Support
Ever wish you could have an expert right at hand, taking care of your concerns and solving your technical issues? With Samsung Remote Support you get that convenience. With applicable products (Laptops and PC’s for instance) an agent at Samsung will be able to remotely access your computer and solve the most difficult of technical concerns in no time at all. It’s just like going to the tech store, only without the wait or the commute!
Samsung Community Forum
Samsung has an extremely dedicated community of users who are constantly talking about the next big thing available for their device. Helpful and interactive, the Samsung Community Forum provides a place for Samsung users to help each other with concerns affecting their devices, as well as a public forum for Samsung representatives to chime in and provide the answer in a place where everyone can benefit. Need technical support on a particularly vexing problem, looking for some expert advice, or just wanting to join a community of Samsung enthusiasts? Check out their forum at https://us.community.samsung.com/.
Samsung Social Media
Being a leader in personal electronic devices it’s no surprise that they can be found on two of the world’s most influential social media platforms. Whether you’re wanting regular updates about your favorite products coming to your Facebook feed, or up to date snippets from Twitter, Samsung is ready to stay in touch. Did we mention you can also get technical support through this venues?
Samsung has a long and storied history, first being established in 1938 by Lee Byung-Chul as a trading company. 30 years later saw the company heavily diversified into industries ranging from textiles to insurance and securities. It wasn’t until the late 60’s that Samsung would take its first step into the world of electronics for which it would come to be known worldwide as a trusted and cutting-edge supplier. Samsung is actually one of four companies that were part of this original conglomerate, with Shinsegae Group, CJ Group, and Hansoi Group being its three sister companies. Today Samsung is known globally and is well established as a leader in the electronics industry, particularly in the area of personal electronics.
Customer Service Number: 1-866-371-9501
Hours of Operation: 24/7
Online Assistance Services: Live Chat, Forum, Email
Company URL: https://www.samsung.com/
Contact Points: Website, Facebook, Twitter, Live Chat, Email, Phone
Services Support For: The entire range of Samsung products from kitchen ranges to cell phones.