The Small Business Association is a federal government organization that helps small businesses gain counseling, capital, and contracting resources. As a federal agency, many small businesses have to work around finding solutions and often have to get in contact with the SBA for various resources. Luckily, the SBA contains many options for businesses and can be contacted in numerous ways, including:
SBA Customer Service Number
For general inquiries about how the SBA can help small businesses, the SBA has their Answer Desk, which allows their representatives to discuss loan options and other assistant programs. This is considered the primary method for contacting the SBA, and their representatives can be contacted.
Customer Service Number: 800-827-5722
Customer Service Email: [email protected]
If you wish to contact their Answer Desk for general inquiries, then their hours of operation are as follows:
Mon-Fri: 9:00 AM – 6:00 PM (ET)
SBA COVID-19 Relief Programs Support
Due to the onset of the COVID-19 pandemic, many small businesses need relief programs to help assist them in their lending services, payment processing issues, and forgiveness applications.
Their relief programs include:
SBA Natural Disaster Relief Support
During the state of natural disasters, small businesses can gain assistance for SBA physical loss and non-COVID EIDL and can call 800-659-2955 or email [email protected] for more information. For those who want to contact the SBA for natural disasters, customers can contact the SBA Disaster Assistance Customer Service Center, which is open from 8:00 AM to 8:00 PM ET, Monday to Saturday.
SBA Local District Office Support
Many small businesses can further benefit from their local district office, gaining resources and insight into loan forgiveness options that can be further integrated into their business. Contact your local SBA district office; you can check the operating status of those locations and get customer service information, including emails, phone numbers, and locations.
SBA Government Contracting Program Support
For businesses working for government organizations, the SBA offers various resources and options for technical and eligibility assistance. This includes multiple programs such as:
Borrowers Assistance Support
For businesses needing borrower’s assistance, including monitoring loan status or technical issues with loan payments, contact the SBA’s Capital Access Financial System (CAFS) by calling 833-572-0502 or their Contact Us form.
SBA Social Media
The SBA provides updates and resources using various social media platforms.
About the SBA
Since 1953, the Small Business Administration has provided counseling, capital, and resources for small businesses for over 32.5 million small businesses throughout the U.S. It has been the voice for small businesses and go-to resources supported by the federal government.
Customer Service Number: 1 (800) 827-5722
Address: 409 3rd St, SW. Washington DC 20416
Contact Points: Website, Landline
Services Support For Loan assistance, business technical support, assistance programs