SoFi Customer Service Number

SoFi offers multiple resources for financial assistance, including bank accounts, home loans, private student loans, credit cards, and investments. As an American organization, customers using their personal finance services can learn how to save money, build up their credit, and pay off their loans. Customers experiencing any issues with their services can easily contact SoFi’s customer service team in the following ways: 

SoFi Customer Service Number

SoFi provides multiple customer service numbers depending on the type of issue you’re experiencing with their services. For customers experiencing issues with their checking and savings accounts, SoFi has a service number that can provide customer support for account information, statements, unauthorized payments, and other financial issues below. Customers can also use this number for personal loans and student loan questions and concerns: 

SoFi Customer Service Number: 855-456-7634

Hours of Operation:
Monday–Thursday: 5 am–7 pm PT
Friday–Sunday: 5 am–5 pm PT

For customers with home loans through SoFi, their company provides a separate customer service number to handle escrow payments, home loan statements, loan refinancing options, and other resources: 

SoFi Customer Service Home Loans Number: 844-763-4466

Hours of Operation:
Monday – Friday: 6 am – 6 pm PT
Saturday – Sunday: Closed

Customers who choose to invest with SoFi can also contact their investment support team for questions and concerns related to financial statements, account information, retirement savings, and more. 

SoFi Customer Service Invest Number: 855-525-7634

Hours of Operation:
Monday – Thursday: 5 am – 5 pm PT
Friday: 5 am – 4 pm PT
Saturday – Sunday: Closed

Customers with a credit card associated with SoFi can contact their credit card support team for questions related to missing payments, credit score checks, and other related concerns. The SoFi customer service team is available 24/7 by phone and can be called at any point for questions and concerns. 

SoFi Customer Service Credit Card Number: 844-945-7634

Business owners and employees with questions about their employment benefits, refinancing options, and loan contributions can call SoFi @ Work’s customer service number. The SoFi customer service team is available for assistance with company issues and problems with all aspects of their finances. When mailing their company, it’s important to provide your SoFi account number in the memo line, as checks without the account number cannot be processed.

SoFi Customer Service SoFi @ Work Number: 833-277-7634

Hours of Operation:
Monday – Thursday: 5 am – 7 pm PT
Friday – Sunday: 5 am – 5 pm PT

SoFi Customer Service Mailing Address

SoFi also provides multiple making addresses for customers who need to make payments on their loans, investments, and credit cards through checks, money orders, and cashier’s checks. The available mailing addresses are organized according to their business type and can be found below: 

SoFi Customer Service Personal Loans Mailing Address: SoFi Lending Corp. or an affiliate Personal Loans, PO Box 654158, Dallas, TX 75265-4158

SoFi Customer Service Home Loans Mailing Address: SoFi Lending Corp. or an affiliate, P.O. Box 11733, Newark, NJ 07101-4733

SoFi Customer Service Second Home Loans Mailing Address: SoFi Lending Corp. or an affiliate, P.O. Box 54040, Los Angeles, CA 90054-0040

SoFi Customer Service Student Loans Mailing Address: MOHELA, P.O. Box 1022, Chesterfield, MO 63006-1022

SoFi Customer Service Invest Mailing Address: Apex Clearing Corporation c/o Banking, 350 N St Paul Street. Ste 1300. Dallas, TX 75201

SoFi Customer Service Credit Card Mailing Address: SoFi Credit Card, PO Box 981075, Boston, MA 02298-1075

SoFi Customer Service Email Address

Customers with SoFi can also email their customer service team for home loans, partnerships, university relations, and news press information. SoFi does not provide a customer service email address for all other services associated with their company. However, for those with specific questions about their home loans or partnerships with SoFi, they can use the email addresses listed below for more information. 

SoFi Customer Service Home Loans Email Address: homeloans@SoFi.com
SoFi Customer Service Partnership Email Address: partnerwith@SoFi.com
SoFi Customer Service University/School Relations Email Address: schools@SoFi.com
SoFi Customer Service Press Email Address: pr@SoFi.com

SoFi Customer Service FAQ and Help Center

SoFi provides both an FAQ center and a help center, both aimed at different audiences to assist with their questions and concerns. For unregistered users, SoFi’s FAQ page attempt to answer commonly asked questions about their products and services, organizing their page by categories to help inform new users about home loans, personal loans, investments, and life insurance plans. Through these categories, customers can learn about their services and decide on what products or services they’d wish to take part in with SoFi.  

For members of SoFi, customers can interact with SoFi’s help center for assistance with their finances. Depending on their services, SoFi customers can interact with their help center through their long list of categories, which showcase informative articles about banking, investments, loans, and credit cards.

SoFi Customer Service FAQ Center: https://www.SoFi.com/faq/
SoFi Customer Service Member Help Center: https://support.SoFi.com/hc/en-us

SoFi Customer Service Contact Information

Customers who need full access to their locations, customer service numbers, and mailing addresses can find them through their contact page. Through this page, customers can find the contact information they need based on the types of services they require and how they can contact the correct department for assistance. 

SoFi Customer Service Contact Information: https://www.SoFi.com/contact-us/

SoFi Customer Service Mobile App

SoFi customers who wish to keep track of their accounts can download the SoFi mobile app. The SoFi mobile app is available on both IOS and Android and can also be used to contact their customer service team by logging into their account. 

Google Play: https://play.google.com/store/apps/details?id=com.SoFi.mobile
Apple Apps: https://apps.apple.com/us/app/SoFi-invest-money-buy-crypto/id1191985736

SoFi Customer Service Social Media

SoFi also provides its customers with social media contacts, allowing them to connect with their customer service teams for checking, loans, investments, and credit card concerns. Their social media service team can primarily be contacted through @SoFiSupport on Twitter, but all other forms of social media can be used to follow their company on news updates, changes to terms of service, and other announcements. 

Facebook: https://www.facebook.com/SoFi
Twitter: https://twitter.com/SoFisupport
Instagram: https://www.instagram.com/SoFi/
LinkedIn: https://www.linkedin.com/company/SoFi

About SoFi

SoFi is an American financial company based in San Francisco, offering a multitude of financial services to both consumers and businesses. Founded in 2011, SoFi provides numerous loan options, credit cards, banking, and investment options through both mobile and desktop interfaces and partners with numerous banking and financial corporations to provide their customers with extensive financial resources for savings and success. 

Customer Service Number: 855-456-7634
Address: 234 1st Street San Francisco, CA 94105
Website: https://www.SoFi.com/
Contact Points: Website, phone, email, mail, social media
Services Supported: financial services, loan services, credit card services, investment services, banking services

SoFi Headquarters Location Map