Southwest Airlines is a U.S based airline that operates a fleet of aircraft and seeks to get customers to their favorite destinations at the lowest fares. Air travel can be tricky business, however, and it is pertinent that Southwest is dedicated to customer service. From missed flights to canceled trips and lost bags, Southwest Airlines’ customer support is there to help customers with all of their needs. Customer support can help you to change or cancel your reservations, book flights, retrieve lost items, file any complaints you may have, and answer any of your questions.
Southwest Airlines Phone Numbers
One of the most surefire ways to get in contact with a customer support representative is by calling their support hotline. Then, you will be able to take care of a number of issues. Customer care agents can help you book, cancel or change flights, find your lost luggage, make special arrangements for infants or pets, and answer any questions you may be having about your account or flight. Representatives are ready to take your call 24/7. You can reach them at the following number.
Southwest Airlines Email Address
One of the most convenient ways to get service is by sending customer support a message through email. Although they do not have a direct email address, Southwest provides an email contact form that you can fill out with your information and your message. From there, your inquiry or concern will be passed on to a trained customer support agent who will help you resolve your problem or answer your questions. Although it is not the quickest form of communication, Southwest says that you can expect a thorough response within 48 hours. To send Southwest an email, visit https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US and click on “Email Us.”
Southwest Airlines Mailing Address
Sometimes the best way to express concerns is through the mail. Therefore, Southwest provides a customer support mailing address so that you can make your inquiries or complaints in writing. While it may be one of the slower options, if you don’t need immediate help, it can ensure that you don’t waste your time sitting on hold. Your question or message will go straight to a support expert who will work their best to resolve your issue and get back to you as soon as possible. Use the following mailing address.
P.O. Box 36647-1CR
Dallas, Texas 75235
Southwest Airlines Customer Support Website
Many of the customer support needs that are taken care of by an agent, can be taken care of online at their support website. They have an extensive FAQ section that can be browsed by topic with their convenient search tool. You can use the site to book or cancel flights, review company policies and safety procedures, as well as review information on the specific travel needs you may have. You may find that the support website can answer your questions and resolve your problems just as easily as a support agent. To view the site, visit https://www.southwest.com/html/customer-service/index.html?clk=GFOOTER-CUSTOMER-SERVICE.
Southwest Airlines Blog
On the Southwest Airlines Community page, you can view posts from employees and other customers or even post your own questions or issues. Joining the community will help you stay up to date on important Southwest news and allow you to see what other travelers’ experiences were like. They often post updates on their policies and procedures that can be helpful in making your experience go as smooth as possible. To view the posts and make your own, visit https://www.southwestaircommunity.com/.
Southwest Airlines Social Media
Another way to get updated information and connect with other customers is through social media. Southwest Airlines has made pages on various sites so that you can communicate through your social media site of choice. On these pages, you can view posts from experts about pertinent news and updates as well as connect with others who are seeking answers. Visit any of their respective pages by using the links below.
To view their Facebook, visit https://www.facebook.com/SouthwestAir
To post on their Twitter, visit https://twitter.com/SouthwestAir?clk=GFOOTER-TWITTER or tag them using @Southwestair
To view their Instagram page, visit https://www.instagram.com/southwestair/?clk=GFOOTER-INSTAGRAM
To see helpful videos on YouTube, visit https://www.youtube.com/user/NutsAboutSouthwest?clk=GFOOTER-YOUTUBE
About Southwest Airlines
Based in Dallas, Southwest Airlines has been a top-notch airliner since 1971. Their company slogan, “That’s Transfarency,” shows their dedication to the best fares, without hiding taxes and bag fees. To keep the lowest prices, they try to keep their destinations within the US except for a few international trips to close countries in Central America and the Caribbean.
They truly care about their customers and want to ensure that you have the best experience and keep choosing them for your travel needs. Their 687 planes can take you to 100 destinations and every one of their 55,000 employees are dedicated to supporting you. Customer care is one of their highest priorities and truly shows when you contact them through one of the various avenues they provide.