Spypoint Customer Service Number

Avid hunters alike can advance their hunting skills through Spypoint’s scouting cameras. For customers experiencing issues with their trail camera products, Spypoint provides them with customer service contact information to help them keep their cameras and Spypoint app working properly and get them back to hunting the game they love. Continue exploring this guide to learn how to contact Spypoint support for product support, user manual help, connectivity issues, and more. 

Spypoint Customer Service Number

For Spypoint customers who wish to speak with an agent, the Spypoint support team has toll-free numbers for easy contact. These customer service numbers are available for those who have gone through their FAQ page and videos for support but couldn’t find the support they needed. Their customer service team operates throughout the United States, Canada, and Europe.

• Spypoint Customer Service Number for US Callers: 1-888-779-7646 
• Spypoint Canada Customer Service Number: 1-514-868-1811 
• Spypoint Canada Toll-Free Customer Service Number: 1-888-779-7646
• Spypoint Europe Customer Service Number: 49-0-36331-403333

Phone customer service is available from 9 am to 7 pm EST, Monday through Friday, and 9 am to 5 pm EST, Saturday and Sunday. 

Spypoint Mailing Address

Spoypoint has mailing addresses in Canada, Europe, and the United States, although the company notes that these addresses are not used for general customer service but rather for return shipping. If you have feedback, suggestions, or questions about your cellular camera, trail camera, or Spypoint mobile app, use one of the company’s other customer support methods instead. 

US Mailing Address:

Spypoint Distribution center
3000 Gannett Avenue
Des Moines, IA 50321

Canada Mailing Address:

Spypoint
330 de la Jacques-Cartier
Victoriaville, Québec
Canada
G6T 1Y3

Europe Mailing Address:

EUROHUNT GmbH
Harzblick 25
99768 Harztor OT Ilfield
Germany

Spypoint Live Chat Service

For those who may still need help, account users with Spypoint devices can speak with a live chat representative. Their live chat representative will present personalized solutions to problems such as account management, device activation, firmware upgrades, SD card integration, and more. 

To start a live chat, visit https://www.spypoint.com/en/support#chat and click the “Chat with one of our experts” link to fill out the pop-up form and connect with a live agent. Chat is available 24/7.

Spypoint FAQ Support Page

Spypoint provides a fully detailed customer support page that includes various FAQs on their products, troubleshooting, and other potential issues that may arise with their services, like experiencing low battery life or connecting multiple trail cameras. They separate their FAQ support page into multiple sections to help direct their customers to the best information they need to resolve any issues. These sections include:

• Getting Started: Spypoint’s general information helps beginner customers understand how to work with their devices, activate them, and install them in the field to begin using them for hunting. These FAQs answer the most basic questions regarding their products and how they work.
• Resolve an Issue: For devices with difficulties connecting to apps, recognizing a battery, or changing a camera setting, this section focuses on various common problems experienced by new customers with their field devices.
• Useful Information: This section provides more in-depth tech knowledge for devices, including cellular connectivity, account controls, firmware updates, memory card installs, and damage warranties to help further inform customers about their services and products.
• Support By Model: The support by model section provides a slideshow of their various products, allowing customers to directly hone down their concerns or tech problems by looking up information about their specific device.
• Video Tutorials: One of the most extensive parts of their services provides comprehensive tutorials for working with Spypoint devices and working with their technology to get the most out of their products.

Spypoint FAQ Support Page: https://www.spypoint.com/en/support 

Spypoint Mobile Apps 

Spypoint’s mobile app goes hand-in-hand with many of their devices, from their cell cam products to their trail cameras. You can also use the mobile app to change a camera setting, troubleshoot cellular connectivity, and contact customer service. 

• Google Play: https://play.google.com/store/apps/details?id=com.spypoint.spypointApp&hl=fr 
• App Store: https://apps.apple.com/ca/app/spypoint-link/id1074343060?l=fr

Spypoint YouTube Channel

Spypoint has accounts on Facebook, X/Twitter, and Instagram, but if you’re looking for technical support for a device, like setting up your Spypoint camera or getting better signal strength, check out their YouTube page. The company uses its YouTube channel to provide helpful videos about its products, which may give you the help you need without contacting customer support.

• YouTube: https://www.youtube.com/user/SpypointTrailCam
• Facebook: https://www.facebook.com/spypoint/ 
• X/Twitter: https://twitter.com/spypointcamera?lang=en 
• Instagram: https://www.instagram.com/spypointcamera/ 

About Spypoint

Spypoint is a digital camera company that focuses on providing the highest quality cameras for hunters across the United States, Canada, and Europe. Originally founded in 2004, the company has earned multiple awards within the last few years, including Canada’s Top Growing Company for 2020 and Canada’s Fastest-Growing Companies award from Growth List.

Spypoint Headquarters Location Map