Trying to pay for college is plenty stressful, and the folks on the StudentLoans.Gov customer service phone number fully understand that. From questions about eligibility to inquiries on specific documentation requirements, the customer service team has you covered and will point you in the right direction. There’s a number of other ways for students and loan recipients to get the answers that they need, and we’re going to take a look at all of them right here. You’ll be able to quickly decide which one works for you and be on the path to getting some answers in no time.
StudentLoans.Gov Customer Service Number
When you have questions that are financial in nature, knowing that you can get the answers you need quickly is always reassuring. Thankfully, StudentLoans.gov provides plenty of options for those that need to check on the status of a loan or find out specific information about financial aid requirements. There’s a toll free student loan support center that can be reached by dialing 1-800-557-7394.
Students that are looking for information on consolidating their student loans can contact the loan consolidation information call center at 1-800-557-7392.
Toll free phone support hours:
Monday to Friday, 8 AM to 11 PM ES
StudentLoans.Gov Email Address/Contact Form
At times, you need answers and just can’t get on the phone and wait to speak to a rep. When that happens, it’s always good to know that there’s a convenient option online that you can use for your inquiries instead. For starters, you can head to the main website, which is located here. https://studentloans.gov/myDirectLoan/index.action
After that, scroll to the bottom of the web page. Look for the column labeled “customer support,” and you’ll find a link for “contact us.”
Below the full listing of phone numbers at the top of the page, there is an email contact form on the left, and an option for live chat on the right.
StudentLoans.Gov Mailing Address
If you’d like to mail something to StudentLoans.gov, that’s certainly an option. However, you should be aware that issues requiring a quick response are best handled in a different fashion. There’s a toll free customer service line, as well as a live chat option online, among other options. If you’d still like to mail something, you can use the below address.
Office of Federal Student Aid
PO Box 84
Washington DC 20044-0084
StudentLoans.Gov Live Chat Support
Among the many ways that you can address any concerns with StudentLoans.gov is a convenient live chat option that’s available online. If you have a question about the student loan process, a concern with your documentation requirements, or just a general query about your status, you can select this option to get your problem solved in a hurry. To access the live chat feature, you can head to the main website and then click the “contact us” at the bottom of the page.
That will bring you here:
From there, you’ll be able to login and chat, and those that need to set up an account to access the feature can do so at that time. Live chat is available Monday to Friday, 8 AM to 11 PM EST.
StudentLoans.Gov Customer Support Website
A solid customer support website can make all of the difference in the world when an issue comes up. StudentLoans.gov certainly has one of those, as a number of contact options are provided for students. There’s a toll free customer service line, an online inquiry form, and even a live chat option. All of those options can be conveniently accessed online when you visit this pager.
StudentLoans.Gov Social Media Accounts
StudentLoans.gov does maintain a presence on social media, but please be advised that you should look to handle customer service issues via one of the other convenient methods offered. Live chat and the toll free customer service line are two of those options, and you’ll be able to get to the bottom of your issue in no time. To reach StudentLoans.gov on social media with general feedback, you can check out the below links.
StudentLoans.gov Facebook: https://www.facebook.com/FederalStudentAid/
StudentLoans.gov Twitter: https://twitter.com/FAFSA?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
StudentLoans.gov is the online home of Federal Student Aid, which is an office of the Department of Education. Students, loan recipients, and prospective borrowers have a ton of information at their fingertips via the website. There’s helpful information about the loan qualification process, and repayment options for borrowers, among other topics. StudentLoans.gov also has a wealth of customer support to insure visitors questions get answered in a hurry.