Toshiba Customer Service Number

Toshiba is a computer and technology company that understands the need to provide customer support through avenues like their customer service phone number. They understand the technical nature of their products and are standing by to provide support. When you get into contact with a support representative, they can help you to troubleshoot any hardware or software issues you may be having, manage your exchanges and returns, and help fix or replace broken parts.

Toshiba Customer Service Phone Number

One of the quickest and most direct ways to get into contact with a customer support agent is by phone. It allows you to get live support from an agent and get the answers you need in the time that you need them. When you contact them, they can help you to manage your orders, troubleshoot your computer’s issues, and answer questions about their computers and accessories.

Call 800-457-7777

Toshiba Support Email

Another great way to connect with a service agent is through email. This is a very convenient form of communication and it ensures that you do not have to wait on hold for a customer service representative to become available. Once they receive your message, a service agent will work hard that you get the best answer or solution to your problem and promptly email you back. They can help you with anything from downloading the proper driver for your computer to running a recovery disc. For support, email customerservice@toshibadirect.com.

Toshiba Mailing Address

If you prefer to send complaints and inquiries by mail, then Toshiba provides a convenient mailing address that you can use to send messages. This is certainly not the quickest support avenue, but it is definitely one of the best. Instead of waiting on hold or messaging back and forth over email, you can simply send your message and then wait for the answer. If your matter is not pressing, then this can be very helpful. A service representative will then help you to troubleshoot your issue or give you information about services like your warranty. Send mail to the following address.

Toshiba America Information Systems
Client Solutions Division
5241 California Avenue, Suite 100
Irvine, CA 92617

Toshiba Troubleshooting Assistant

Another convenient feature that Toshiba provides is the Troubleshooting Assistant. Instead of talking with a live agent, you can simply input the issue that you are having with your specific device and it will automatically lead you through the steps of determining your issue. The troubleshooting assistant can help you with issues like a battery that won’t charge, dark panel lights, as well as many other software and hardware issues. To use the feature, visit https://support.toshiba.com/support/troubleshoot.

Toshiba Support Website

If you are trying to get help outside of business hours, one of the best ways to get help is through Toshiba’s online support site. There you can find a database of frequently asked questions covering topics like how to access certain features in Windows 10, blue screen errors, firmware updates, and how to connect external devices like a mouse or keyboard. It can be very helpful and will most likely show you that you didn’t need a support agent after all. Their helpful articles and questions give you almost all the information you could need. To view the site, visit https://support.toshiba.com/support/navShell?cf=tcl_faq.

Toshiba Social Media

A great way to get support from not only support agents but other customers is through social media. There you can connect with thousands of people who have experienced the same issues you are going through and who have found their own answers. You can browse posts made by other customers or service agents or even make your own. The feedback you get will be some of the most insightful answers you will get during your search for information and help. Use the following links to visit Toshiba’s respective pages.

To view their Facebook, visit https://www.facebook.com/ToshibaUSA.

To follow Toshiba on Twitter, visit https://twitter.com/ToshibaUSA.

To watch helpful videos and tutorials on YouTube, visit https://www.youtube.com/user/toshibaUS.

About Toshiba

Toshiba is one of the world’s leading laptop and computer technology companies. Since 1939, the Japanese company has been working hard to stay on the cutting edge of their markets. They are dedicated to providing the best service and products to their customers and make sure that they are open for contact. They are an innovative company, as shown through features like their troubleshooting assistant, and they work to impress the people who buy their products.

Toshiba Headquarters Location Map