TouchPay Customer Service Number

The TouchPay customer service number is your connection to an institution that has been striving to ease the connection between people and the loved ones they have who may be incarcerated.  Through their efforts, they’ve simplified making deposits into your loved one’s account and made it possible to relieve the worry that they won’t have what they need while they stay in America’s most exceptional correction facilities.  If your family member has been incarcerated and you need a way to make sure their needs are met, it’s time to contact TouchPay.

TouchPay Customer Service Number

Have you tried sending a deposit to an inmate and got a message saying that the inmate’s ID number wasn’t found and want to know why?  Did you log in to see that your account was suspended and aren’t sure what led to that happening?  Want to know how many payments you’re allowed to make in a given period and when that number will reset?  Maybe you’re just checking up on a trouble ticket to discover when it will be resolved.  The TouchPay customer service personnel are there to help you get answers and resolutions to situations like these, give them a call, and they’ll be happy to help.

Customer Service Number: 1-866-204-1603

TouchPay Mailing Address

The mailing address for TouchPay is located in Coppell Texas at the PO Box number indicated below.  Please speak to a TouchPay representative before sending anything to this address to ensure that your document or deposit is received and processed.

Mailing Address:
P.O. Box 3182
Coppell, TX 75019

TouchPay Email Address

One of the many services that TouchPay offers is a way to contact their customer support team no matter what time of day it is.  While you’ll have to wait to hear back from the TouchPay support staff through this method, it’s a surefire way to get the message through when you need to.  It typically takes 24-48 hours for this team to get back in touch with those who have emailed.

Email Address: support@touchpaydirect.com

TouchPay Customer Support Website

Are you looking for information about the TouchPay services, including what hours they operate and what kind of fees are associated with their services?  Is it time to make a deposit for your family member but you’re not quite sure how to proceed?  Have you forgotten your password and don’t know how to retrieve it?  Maybe you’re just looking for a local kiosk and want to know how to locate one.  Just head on over to the TouchPay customer support site, and you’ll get information about all of these topics.  Whether you’re making deposits for one inmate or multiple, or want to know what fees are associated with making a deposit, you’ll find information about it here.

Customer Support Site: http://touchpayonline.com/about/contact

TouchPay Social Media

TouchPay has no social media presence.

About TouchPay

TouchPay was instituted over 25 years ago as a solution for those who have family members present in correctional institutions.  This company built its reputation of providing inexpensive and convenient options for families to connect to their loved ones and ensure they had the things they need while they’re incarcerated.  It has further expanded its services to provide payment options for government institutions and have improved the convenience of their service by providing Kiosks that allows family members to make deposits any time of day, at any time of year.  TouchPay provides these services at all points of an inmates time, starting from the initial booking to the day they’re finally released.

Customer Service Number: 1-866-204-1603

Physical Location: 8445 Freeport Parkway Suite 150, Irving, TX 75063

Hours of Operation: 24/7 365

Company URL: http://touchpayonline.com/

Contact Points: phone, website, email.

Services Supported: Correctional Facility Account Deposits

TouchPay Headquarters Location Map