Toys R Us Customer Service Number

If you ever need any help from customer service at Toys R Us, there is a phone number you can dial to reach them: 800-869-7787 or 800-TOYSRUS. The customer service representatives can help you with an order you have placed for a special toy. They can also help you with questions about returning a toy you purchased. You can call the customer service line to ask about gift cards, promotional codes, and payment options for online and in-store purchase. You can also call to ask about registries at the Babies R Us inside your local store. The customer service representative can also help you with the rewards program and with picking up a large item at your local store.

You can also call to ask about the availability of a special toy and what the hottest toys at any given time. The experts at Toys R Us can help you with any questions or concerns you might have relating to toys, baby registries, or product recalls, layaways, and in-store events.

Toys R Us Phone Numbers

Toys R Us has a customer service phone number that provides help between 7:00 AM and 1:00 AM Eastern Time, seven days per week. This number is staffed by customer service representatives who are happy to help make your shopping experience with Toys R Us easy and enjoyable. The phone number can be used to ask about everything from the status of an order, returning a product, questions about a baby registry, and inquiries about gift cards.

Toys R Us Email Address

Toys R Us does not have an email address that is available to customers. But, the company does offer a contact form for customers who are not in a hurry to receive a response. The email form needs your name and email address as well as your telephone number and the specific purpose of the email. You can send the email about an order you have placed or an order you would like to place. You can also send an email about returns or payment options. You can also ask about promotions or about a specific item. There is also a spot on the form to ask your actual question or make your comment. That form is available at this website: https://www.toysrus.com/cobrand/help/contact-us-form.

Toys R Us Mailing Address

Toys R Us is headquartered in Wayne, NJ and you can send correspondence about your questions and concerns to this address:

Toys R Us Headquarters
1 Geoffrey Way
Wayne, NJ 07470

Toys R Us Customer Support Website

Toys R Us offers a customer service website designed to help customers get the answers to the questions they have. The website is https://www.toysrus.com/cobrand/help/contact-us. It has links to the answers of several questions. It also includes the phone number to call them as well as information about the customer service chat line. The chat line is only available if a green light is on next to the chat link. If you are curious about the status of an order and tracking its delivery to your home, check out this website: https://www.toysrus.com/myaccount/myAccount.jsp.

Toys R Us Social Media Accounts

Toys R Us has regularly updated social media accounts. They include the latest antics of Geoffrey, the store’s mascot. They also include ideas for fun games, updates on the latest toys, and photos of shoppers in the stores. The social media accounts are certainly worth following because of the announcements about sales, the ideas for fun activities with kids, and the updates about store’s many charitable groups.

For Twitter, visit https://twitter.com/toysrus

For Facebook, visit https://www.facebook.com/toysrus

For Pinterest, visit https://www.pinterest.com/toysrus/

For YouTube, visit https://www.youtube.com/user/ToysRUsOnline

For Instagram, visit https://www.instagram.com/toysrus/

About Toys R Us

Toys R Us is a retailer of children’s toys and products for babies. The company has over 800 stores in the United States, Puerto Rico, and Guam as well as in 38 different countries. It has two e-commerce sites, both Toysrus.com and Babiesrus.com. The company uses a giraffe named Geoffrey as its mascot. The company is headquartered in New Jersey but is recognized around the world.

Toys R Us Headquarters Location Map