Toys R Us Customer Service Number

Toys R Us Customer Service Number
Category :
Address 701 13th St NW, Washington, DC 20005
Calling Hours 7 AM - 1 AM Monday - Sunday
Website

There is no longer a customer service phone number listed on the Toys R Us website, however, they do provide other methods of reaching assistance. The customer service representatives can help you with your order for a special toy. They can also help you with questions about returning a toy you purchased. You can call the customer service line to ask about gift cards, promotional codes, return policy, United Kingdom purchases, baby products, educational toys, retailer shops, department stores in your city, and payment options for online and in-store purchases. You can also call to ask about registries at the Babies R Us inside your local store. The customer service representative can also help you with the rewards program and pick up a large item at your local store.

You can also connect to ask about the availability of a special toy and what the hottest toys are at any given time. The experts at Toys R Us can help you with any questions or concerns relating to toys, baby registries, product recalls, layaways, and in-store events.

Toys R Us Customer Service Number

Toys R Us has no customer service phone number that provides help, but see below for other methods of communication. 

Toys R Us Email/Contact Form

Toys R Us does not have an email address available to customers. But, the company does offer a contact form for customers who are not in a hurry to receive a response. The email form needs your name and email address as well as your telephone number and the specific purpose of the email. You can send an email about an order you have placed or an order you would like to place. You can also send an email about returns or payment options. You can also ask about promotions or a specific item. There is also a spot on the form to ask your actual question or make your comment. That form is available at this website: 

Toys R Us Contact Form: https://www.toysrus.com/contact-us/

Toys R Us Mailing Address

Toys R Us is headquartered in Washington, and you can send correspondence about your questions and concerns to this address:

Mailing Address is

701 13th St NW,
Washington, DC 20005

Toys R Us Customer Support Website

Toys R Us offers a customer service website designed to help customers get the answers to the questions they have. The website is https://www.toysrus.com/cobrand/help/contact-us. 

Here is the link for the most frequently asked questions that can help you with your issues or clear your doubts, like flagship, baby furniture, Puerto Ricco stores, return policy, and much more. 

Toys R Us FAQs: https://www.toysrus.com/new-help-page/ 

Toys R Us Social Media

Toys R Us has regularly updated social media accounts. They include the latest antics of Geoffrey, the store’s mascot. They also include ideas for fun games, targeted advertising,  updates on the latest toys like new party providers, and photos of shoppers in the stores. The social media accounts are certainly worth following because of the announcements about sales, the ideas for fun activities with kids, and the updates about the store’s many charitable groups.

About Toys R Us

Toys R Us is a retailer of children’s toys and products for babies. The company has over 730 stores in the United States, Puerto Rico, and Guam, as well as in 38 different countries. It has two e-commerce sites, both Toysrus.com and Babiesrus.com. The company uses a giraffe named Geoffrey as its mascot. The company is headquartered in Washington but is recognized around the world, including the Middle East, the United Kingdom, and much more.

Toys R Us Headquarters Location Map


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