Upstart Customer Service Number

Loans can be difficult to come by if you have less than perfect credit, but Upstart attempts to resolve that issue by providing substantial loans with affordable payment options. Upstart’s customer service team is ready to handle any issues that you may have with your loans and can be contacted through a variety of methods. These methods include: 

Upstart Customer Service Number 

Upstart provides their loan applicants and customers with a customer service number. Their customer service number can be used to help assist with car loan refinancing, issues with paying off credit cards, consolidating various debts, and any other issues that may arise with the terms and services of their loan. They also provide a toll-free number that can be called during their hours of operation. 

Upstart Customer Service Number: 650-204-1000 

Upstart Toll-Free Customer Service Number: 855-438-8778

Upstart’s customer service team can be contacted during these hours of operation, and their hours of operation exclude holidays. Their hours of operation are separated by topic through general support and loan payments: 

General support:
Monday to Friday on business days:
6:00 AM – 5:00 PM PT (9:00 AM – 8:00 PM ET)
Saturday and Sunday:
6:00 AM – 5:00 PM PT (9:00 AM – 8:00 PM ET)

Payments:
Monday to Friday on business days:
6:00 AM – 6:00 PM PT (9:00 AM – 9:00 PM ET)
Saturday:
7:00 AM – 4:00 PM PT (10:00 AM – 7:00 PM ET)

Upstart Customer Service Mailing Address

For contacting their business regarding legal matters and disputes, Upstart has a mailing address that can be used to mail their customer service team regarding your loans and debts. 

Upstart Customer Service Mailing Address: Upstart Operations Dept. P.O. Box 1503 San Carlos, CA 94070

Upstart Customer Service Email Address

Upstart provides its customers with a customer service email address for easy contact without waiting. Their email address can be used to contact their team regarding eligibility, loan applications, loan refinancing, and other relevant information. 

Upstart Customer Service Email Address: support@upstart.com

Upstart Customer Service Help Center

Upstart has a customer service help center that works to address various topics and concerns regarding their loans, the application process, and more. Through searching their help center, customers can interact with various topics and find answers related to: 

• General Questions: Their general questions section aims to help customers with questions related to payments, personal data sharing, lender information, and checking offers. 
• Borrower Eligibility: Their borrower eligibility section helps customers learn about eligibility for loans, including topics such as what the minimum credit requirements are for loan applications, whether or not you’re eligible for loans, and other requirements necessary for Upstart’s loans. 
• Applying for a Loan: This section helps direct customers about their loan application process, including how many loans you can apply for and how you’ll receive your loan funds once approved. 
• Upstart Compare: Upstart Compare allows customers to learn about the lenders Upstart works through for loan applications and helps inform them about the inquiry process and its effect on your credit score. 

Upstart Customer Service Help Center: https://upstart2.helpjuice.com/

Upstart Customer Service NMLS Consumer Access

Their consumer access number can be used to research the company itself, and its reputation and gain basic information. Their consumer access number is Upstart NMLS No. 936133 and can be used through the NMLS consumer access page to learn more about Upstart. 

Upstart Customer Service NMLS Consumer Access: https://www.nmlsconsumeraccess.org/

Upstart Customer Service Social Media Sites

Upstart also communicates with its customers through its social media platforms. These platforms can be used to contact their customer service team and give customers the latest news regarding Upstart, their associated lenders, and special offers. 

Facebook: https://www.facebook.com/TeamUpstart
Twitter: https://twitter.com/Upstart

About Upstart 

Upstart is a consumer lending company that provides a lending platform for those with high-risk credit, enabling people to apply for loans through a non-conventional lending scale. Since its foundation in 2012, the company has since been helping millions of people across the US gain consumer loans based on variables such as employment and education, removing the credit score barrier and offering both three-year and five-year loans to those eligible. 

Customer Service Number: 650-204-1000
Address: P.O. Box 1503 San Carlos, CA 94070
Website: https://www.upstart.com/
Contact Points: Website, phone, mail, email, social media
Services Supported: financial services, loan application, lending services

Upstart Headquarters Location Map