Upstart Customer Service Number

Loans can be difficult to come by if you have less-than-perfect credit, but Upstart attempts to resolve that issue by providing substantial loans with affordable payment options. With the Upstart customer service number, the team is ready to handle any problems that you may have with your loans and can be contacted through a variety of methods.

Upstart Customer Service Number

Upstart provides each loan applicant and customer with a customer service number. Their customer service number can be used to help assist with car loan refinancing, issues with paying off credit card debt, consolidating various debts, and any other problems that may arise with the terms and services of personal loans. By calling this number, you can check on your credit score, find the best personal loan for you, adjust your loan amount, and get loan term information to help you make the best decision for your current situation. The company also provides a toll-free number that you can call during their hours of operation.

Upstart Customer Service Number: 650-204-1000

Upstart Toll-Free Customer Service Number: 855-438-8778

Upstart’s customer service team can be contacted during these hours of operation, excluding holidays:

• General Support: Monday to Friday, 6:00 am – 5:00 pm PT; Saturday and Sunday: 6:00 am – 5:00 pm PT 
• Payments: Monday to Friday, 6:00 am – 6:00 pm PT; Saturday: 7:00 am – 4:00 pm PT

Upstart Mailing Address

For contacting their business regarding legal matters and disputes, Upstart has a mailing address that you can use to send mail to the customer service team regarding your loans and debts.

Upstart Mailing Address:

Upstart Operations Dept.
P.O. Box 1503
San Carlos, CA 94070

Upstart Email Address

Upstart provides its customers with an email address for easy contact without waiting on the phone. Their email address can be used to contact their team regarding eligibility, loan applications, loan refinancing, recurring payments, and other relevant information.

Upstart Email Address: support@upstart.com

Upstart Help Center

Upstart has a customer service help center that addresses various topics and concerns regarding their loans, the application process, and more. 

Through searching their help center, customers can interact with various topics and find answers related to:

• General Questions: The general questions section aims to help customers with questions about payments, personal data sharing, lender information, and checking offers.
• Borrower Eligibility: This section helps borrowers learn about eligibility for personal loans, including topics such as what the minimum credit score requirements are for loan applications, whether or not you’re eligible for loans, and other requirements necessary to get an Upstart loan.
• Applying for a Loan: This section helps direct customers about their loan application process, including how many loans you can apply for and how you’ll receive your loan funds once approved. You can also learn about interest rate and loan amount options, credit history requirements, and loan term information.
• Upstart Compare: Upstart Compare allows customers to learn about the lenders Upstart works through for loan applications and helps inform them about the inquiry process and its effect on your credit score.

Upstart Help Center: https://upstart2.helpjuice.com/

Upstart NMLS Consumer Access

Their consumer access number can be used to research the company and its reputation and gain basic information. Their consumer access number is Upstart NMLS No. 936133 and can be used through the NMLS consumer access page to learn more about Upstart.

Upstart NMLS Consumer Access: https://www.nmlsconsumeraccess.org/

Upstart Social Media

Upstart also communicates with its customers through its social media platforms. These platforms can be used to contact their customer service team and give customers the latest news regarding Upstart, their associated lenders, and special offers.

Facebook: https://www.facebook.com/TeamUpstart 

Twitter: https://twitter.com/Upstart

About Upstart

Upstart is a consumer lending company that provides a lending platform for those with high-risk credit, enabling people to apply for loans through a non-conventional lending scale. Since its foundation in 2012, the company has helped millions across the U.S. gain consumer loans based on variables such as employment and education, removing the credit score barrier and offering both three-year and five-year loans to those eligible.

Customer Service Number: 650-204-1000 

Address:

P.O. Box 1503
San Carlos, CA 94070 

Website: https://www.upstart.com/ 

Contact Points: Website, phone, mail, email, social media 

Services Supported: financial services, loan application, lending services

Upstart Headquarters Location Map