When you pick up the phone and contact the Ventra customer service number, you’re contacting one of the most important transit payment companies in the United States. Serving the greater Chicago area since 2013, millions of commuters rely on the services this card provides and the ease with which they can transfer from bus to train on their daily commute. Don’t fumble with cash and inconvenient tickets on your daily commute, get yourself a Ventra card and stay on the go, effortlessly.
Ventra Customer Service Number
On the go and need to add funds to your Ventra card without using the app? Want to learn what a contactless bankcard is and how it can be utilized with the Ventra Card? Wondering why you only took one ride yet there’s a $5 charge on your account? Maybe you need to know what to do if your card gets lost, damaged, or stolen. The expert customer service staff at the Ventra number below can help you with concerns like this and get you back to your commute in record time. Don’t let an issue stand in the way of you riding the Transit, contact Ventra today.
Customer Service Number: 1-877-669-8368
Ventra Mailing Address
The headquarters of Ventra is located in the heart of Chicago, the community it proudly continues to serve.
567 W. Lake Street
Ventra Email Address
While there’s no publicly available email address for Ventra, there is a contact form you can fill out that will connect you with their support team and get you on the road to getting the answers you need. A drop-down topic list ensures it will get to the right department while a 2000 character message box gives you plenty of space to say what you need to.
Email Address: https://www.ventrachicago.com/contact-customer-service/
Ventra Customer Support Website
Are you looking for information on how to contact Ventra customer service? Want to know how much the Ventra Card is going to cost you and what your options are for recharging it? Wondering if you need a separate card for riding on trains vs. riding on buses?
Customer Support Site: https://www.ventrachicago.com/featured-questions/
Want a convenient way to find a route to your destination on public transit in Chicago? Need to refill your Ventra card and want to make it quick and easy? Is public transit a vital part of your commute and you want to be immediately notified if there are hold-ups, delays, or complications along your route? The Ventra App is available on both iOS and Android and is the simplest way to keep in touch with the card that keeps you on the go.
Ventra Social Media
Looking for tips on what to do if you should happen to lose your Ventra Card? Want to find out where to go on the transit when you’re not headed to work? Looking for announcements about local festivals that are easy to get to from the Transit Lines? Follow Ventra Chicago on their social media channels to get regular notifications about events in your area and updates on issues that transit users face on a regular basis. Stay connected with the card that keeps you connected by following them on social media.
2011 saw the approval of a 12-year contract by the Chicago Transit Board, one that would provide an Open Standard Fares System for the city. Standing as the largest contract of its kind in the United States, it would make it possible for the system to be implemented without the need for up-front fees. Backed by Cubic, the Ventra Card was put into action to provide a convenient way for people to load a card for transit travel and quickly and easily use it as they traveled through the system. Ventra slowly rose to prominence until it became the solution that the CTA settled on as their fare collection system. Today millions of travelers use the Ventra Card to get through their daily commute on the Chicago Transit Authorities system.
Customer Service Number: 1-877-669-8368
Physical Location: 567 W. Lake Street, 2nd floor, Chicago, IL.
Hours of Operation: M-F 6am-8pm Sat 8:30am- 5pm
Company URL: https://www.ventrachicago.com
Contact Points: phone, website, app, social media
Services Supported: Transit Passes, Bus Fare, Train Fare, Commuting