Ventra Customer Service Number

When you call the Ventra customer service number, you’re contacting one of the most important transit payment companies in the United States. Serving the greater Chicago area since 2013, millions of commuters rely on the services this card provides and the ease with which they can transfer from bus to train on their daily commute. Don’t fumble with cash and inconvenient tickets on your daily commute. Get yourself a Ventra card and stay on the go effortlessly.

Ventra Customer Service Number

Are you on the go and need to add funds to your Ventra card without using the Ventra app? Want to learn what a contactless bankcard is and how it can be utilized with the Ventra Card? Maybe you need to know what to do if your Ventra card gets lost, damaged, or stolen. The expert customer service staff at the Ventra number below can help you with concerns with your Ventra transit account and get you back to your commute in record time. Don’t let an issue stand in the way of you riding the transit, contact Ventra today.

Ventra Customer Service Number: 1-877-669-8368

Hours of Operation: 

• Monday through Friday from 6 am to 8 pm CST
• Saturday from 8:30 am to 5 pm CST

Ventra Mailing Address

Ventra, situated in the bustling city of Chicago, plays a vital role in serving the local community with its transit services and Ventra program. As the hub for Chicago’s public transportation system, Ventra’s headquarters are strategically located to oversee and manage its Ventra system effectively. Contact them by mail if you have a business enterprise or are part of the regional transportation authority. 

This address serves as the primary point for postal correspondence with Ventra. Whether you’re reaching out for customer service inquiries, providing feedback, or addressing any other concerns related to your Ventra account, your mail will be directed to the appropriate department within their headquarters.

Ventra Mailing Address:

567 W. Lake Street,
2nd floor Chicago, IL

Ventra Email Address

While there’s no publicly available email address for Ventra Chicago, there is a contact form you can fill out that will connect you with their customer service and help you get in contact with the Ventra customer service center. The Contact Us form allows users to select from a variety of topics, including Ventra ticket issues, requesting a new Ventra card, applying for reduced fares, and applying for a student Ventra card, all within one place. 

Ventra Email Address: https://www.ventrachicago.com/contact-customer-service/

Ventra Customer Support Website

Are you looking for contact information on how to contact Ventra customer service? Want to know how much the Ventra Card is going to cost you and what your options are for reduced fare and recharging your Ventra account? Wondering if you need a separate Ventra card for riding on trains vs. riding on buses? You can learn about the details of your transit value and Ventra transit account through their detailed FAQ page on the Ventra website. 

Ventra Customer Support Site: https://www.ventrachicago.com/featured-questions/

Ventra App

Want a convenient way to find a route to your destination on public transit in Chicago? Need to refill your Ventra card and want to make it quick and easy? Is public transit a vital part of your commute, and do you want to be immediately notified if there are hold-ups, delays, or complications along your route? The Ventra App is considered the way to participate in the Ventra program and gives users valuable information such as Ventra retail locations, ways to select add Ventra card, personal information, and ways to pay for your Ventra ticket. The Ventra app is available on both iOS and Android and is the simplest way to keep in touch with the card, which keeps you on the go.

• Google Play: https://play.google.com/store/apps/details?id=com.ventrachicago.riderapp 
• Apple Apps: https://apps.apple.com/us/app/ventra/id1005645256 

Ventra Social Media

Looking for tips on what to do if you should happen to lose your Ventra Card? Want to find out where to go on the transit when you’re not headed to work? Looking for announcements about local festivals that are easy to get to from the Chicago Transit Lines? Follow Ventra Chicago on their social media channels to get regular notifications about technical issues with your transit service and updates on the Ventra app and Ventra card issues that transit users may face. Stay connected with the Ventra system, which keeps you connected by following them on social media.

• Facebook: https://www.facebook.com/VentraChicago 
• Twitter: https://twitter.com/VentraChicago
• Instagram: https://www.instagram.com/VentraChicago/ 

About Ventra

2011 saw the approval of a 12-year contract by the Chicago Transit Board, one that would provide an Open Standard Fares System for the city. Standing as the largest contract of its kind in the United States, it would make it possible for the system to be implemented without the need for up-front fees. Backed by Cubic, the Ventra Card was put into action to provide a convenient way for people to load a card for transit travel and quickly and easily use it as they travel through the Ventra system. Ventra slowly rose to prominence until it became the solution that the CTA settled on as their fare collection system. Today, millions of travelers use the Ventra Card to get through their daily commute on the Chicago Regional Transportation Authority.

Ventra Headquarters Location Map