WageWorks Customer Service Number

WageWorks offers healthcare plan management services for health savings accounts, health reimbursement accounts, flexible spending accounts, COBRA plans, and more. In 2019, WageWorks was acquired by HealthEquity, so HealthEquity now manages all benefit options and customer service. HealthEquity provides a few different contact methods to ensure that you get the right help for your WageWorks account, employee assistance program, or medical plan. 

HealthEquity/WageWorks Customer Service Number

The HealthEquity customer service number connects you with a team of professionals who know how to handle all the issues that can occur when using HSAs, FSAs, and HRAs. Whether you need help enrolling in an account, resetting your online account password, or submitting a claim, the HealthEquity customer service team can help. This number is available 24/7 for members and non-members to contact.

HealthEquity/WageWorks Customer Service Number: 1-877-924-3967

If you’re a member, you may get more customized help by dialing one of the following numbers that best pertain to your issue. 

• HSA Members: 1-866-346-5800
• FSA, LSA, HRA, and Commuter Benefit Members: 1-877-924-3967
• COBRA and Direct Bill: 1-877-722-2667
• Help with Health Plans: 1-866-223-9260

HealthEquity/WageWorks Mailing Address

Use the HealthEquity mailing address if you need to send in requested documentation with your personal information, employee registration, claims, etc. You can also use this address to send feedback, concerns, or suggestions. 

Mailing Address:

Health Equity

PO Box 14374

Lexington, KY 40512

HealthEquity/WageWorks Help Center

When you have questions about your WageWorks account or want to find out how to handle claims or reimbursement using your stored funds, the customer support site has the information you need. Here, you can learn about eligible expenses, how to use a flexible spending account, how to open a dependent care FSA, how to use your commuter card, and more. 

HealthEquity Help Center: https://help.healthequity.com/en/ 

HealthEquity/WageWorks Mobile App

The HealthEquity app connects you with your accounts and puts your information at your fingertips, including viewing EZ Receipts, accessing your HRA investments, and viewing your account balance. 

HealthEquity Mobile App: https://www.healthequity.com/mobile-app 

HealthEquity/WageWorks Social Media

Stay connected with HealthEquity through their social media channels, where they share information about investor relations, employee assistance program benefits, health insurance plans, employee registration, and more. 

• Facebook: https://www.facebook.com/HealthEquityPage 
• X/Twitter: https://twitter.com/healthequity/ 
• LinkedIn: https://www.linkedin.com/company/healthequity?trk=NUS_CMPY_TWIT 
• YouTube: https://www.youtube.com/user/healthequity11/ 

About Wageworks

Established in 2000, WageWorks has been providing an extensive array of services to its customers for nearly 20 years, making healthcare more affordable for those who may struggle to make ends meet or for those who have high medical costs and are seeking to offset some of those expenses through tax-saving benefits. WageWorks cooperates with employers to make these accounts available to their employees, along with COBRA continuation services and more. 

In 2019, WageWorks was acquired by HealthEquity, a company founded in 2002 to give people more control over their health insurance benefits. Although the WageWorks website is still live, most services direct visitors to HealthEquity, allowing members to easily make the transition to HealthEquity to manage their medical plan through their online account. 

 

WageWorks Headquarters Location Map