Wisely Customer Service Number

Wisely’s Direct and Pay Debit cards are issued by Fifth Third Bank. Cardholders can significantly benefit from Wisely’s Direct and Wisely’s Pay VISA debit cards, which are reloadable cards that provide a fast and easy way to get paid. But when account issues and payment problems arise, what better way to handle the issue than with Wisely’s customer service team? These methods can be used to contact their Wisely customer service team.

Wisely Customer Service Number

Wisely’s customer service team can be contacted through their customer service number. Each number below directs customers to the appropriate team to handle issues such as disputing Wisely Pay card fees, issues sending money, setting up travel notices, and more. Wisely also has a customer service number for those who have a lost or stolen card for immediate hold and replacement.

• Wisely Customer Service Number: 1-866-313-9029 
• Wisely Pay Customer Service Number: 1-877-431-5860 
• Lost or Stolen Card Customer Service Number: 1-866-313-6901

Wisely Mailing Address

Customers wishing to mail Wisely can do so through their mailing address. Their mailing address is used to dispute statements on the account, contact public relations representatives of Wisely, and gather legal documents related to your Wisely card account information.

Wisely Mailing Address:

Wisely Direct,
c/o Wisely,
P.O. Box 9008,
San Dimas, CA 91773

Wisely Help Center

Wisely’s customer service team provides their debit card users with their help centers. Within their help center pages, customers can find relevant information about their debit cards, including:

• Paying Bills and Fees: Debit card users who have had difficulties paying off overdraft feeds, reloading their debit card account, and other account-related issues can be handled through their FAQ pages according to their card type.
• Sending and Receiving Money: For those experiencing difficulties working with their money transfer system can seek out this information through their FAQ pages.
• Cash Back on Purchases: Customers wishing to learn more about their cash back eligibilities can also find that information and more through their pages.

Both their Wisely Direct Help Center and Wisely Pay Help Center work to address common questions regarding their debit cards, terms of the agreement, and other important information needed to use the card properly. You can access these pages below.

• Wisely Direct Help Center: https://info.mywisely.com/direct/help 
• Wisely Pay Help Center: https://info.mywisely.com/pay/help

Wisely Live Chat for Mobile Banking

For immediate assistance and mobile banking support, Wisely provides its customers with a live chat option. This service, accessible through their mobile app or website, features a virtual assistant for inquiries beyond their FAQ page. It covers advanced topics like adding funds, depositing checks, transferring money, disputes, cash-back rewards, and more, ensuring your banking needs are met efficiently.

Wisely Live Chat: https://info.mywisely.com/direct/virtual-assistant

Wisely ATM Locator with Cash Back Reward

Customers mastering their Wisely prepaid card or Wisely Pay Mastercard can find the nearest surcharge-free ATM using their ATM locator. This tool is invaluable for locating ATMs that facilitate cash withdrawals without additional fees, enhancing the cash-back reward experience.

Wisely ATM Locator: https://info.mywisely.com/surcharge-free-atms

Wisely Card Activation

New cardholders who’ve received a Wisely offer can swiftly activate their Wisely Pay Visa Card or Wisely Pay Mastercard online. By entering their identification documents and personal information on the activation webpage, users can easily set up their account and start enjoying the benefits of their new card, including early direct deposit and gift card options.

Wisely Card Activation: https://www.activatewisely.com/

Wisely Mobile App

Download the Wisely mobile app for account management on the move, compatible with both iOS and Android devices. This online banking app, showcasing the ADP logo, provides secure access to virtual assistance, customer service contact information, and features like early direct deposit, payment instructions, and monitoring your card balance.

• Google Play: https://play.google.com/store/apps/details?id=com.adp.wiselymobile
  Apple App Store: https://apps.apple.com/us/app/id1438858747?ls=1

Wisely Social Media

Engage with Wisely through their social media platforms for customer service inquiries, the latest updates, and information on their banking partners. Wisely’s presence on Facebook and Instagram also serves as a portal to connect with their community, receive updates on dosh rewards, and learn how to maximize your prepaid card through platforms like Google Pay.

• Facebook: https://www.facebook.com/MyWisely/
• Instagram: https://www.instagram.com/myWisely/

About Wisely

Both the Wisely® Direct Card and Wisely® Pay Card are issued by Fifth Third Bank, N.A., as Wisely is a personal payment solution that provides customers with an easy way to make electronic payments and have greater financial control. Operated under Automatic Data Processing Inc., Wisely provides payroll services to over one in six U.S. workers and 39 million workers worldwide.

Wisely Headquarters Location Map