Wisely’s Direct and Pay Debit cards are issued by Fifth Third bank. Cardholders alike can significantly benefit from Wisely’s Direct and Wisely’s Pay debit cards, reloadable cards that provide a fast and easy way to get paid. But when account issues arise and payment problems proceed, what better way to handle the issue than with Wisely’s customer service team. Their Wisely customer service team can be contacted by these methods.
Wisely Customer Service Number
Wisely’s customer service team can be contacted through their customer service number. Each number below directs customers to the appropriate team to handle issues such as disputing card fees, issues sending money, setting up travel notices, and more. Wisely also has a customer service number for those who have a lost or stolen card for immediate hold and replacement.
Wisely Direct Customer Service Number: 866-313-9029
Wisely Pay Customer Service Number: 877-431-5860
Lost or Stolen Card Customer Service Number: 866-313-6901
Wisely Customer Service Mailing Address
Customers wishing to mail Wisely can do so through their mailing address. Their mailing address is used to dispute statements on the account, contact public relations representatives of Wisely, and gather legal documents related to your account information.
Wisely Customer Service Mailing Address: Wisely Direct, c/o Wisely, P.O. Box 9008, San Dimas, CA 91773
Wisely Customer Service Help Center
Wisely’s customer service team provides their debit card users with their help centers. Both their Wisely direct help center and Wisely pay help center work to address common questions regarding their debit cards, terms of the agreement, and other important information needed to use the card properly. Within their help center pages, customers can find relevant information about their debit cards, including:
Wisely Customer Service Live Chat
For more immediate help, Wisely also provides its customers with a live chat option. Their virtual assistant can be accessed through either their mobile app or their website. Their virtual assistant can be used to ask more advanced questions or topics not found on their FAQ page and can answer topics on adding funds, depositing checks, transferring money, disputes, and more.
Wisely Customer Service Live Chat: https://info.mywisely.com/direct/virtual-assistant
Wisely Customer Service ATM Locator
For customers learning how to use their Wisely debit card, customers can also seek out the closest ATM that accepts their card through their ATM locator. Their application is used to help locate ATMs that are free of surcharges and other associated fees.
Wisely Customer Service ATM Locator: https://info.mywisely.com/surcharge-free-atms
Wisely Customer Service Activate Card Now
Customers who have received a Wisely offer in the mail can also easily activate their card through their activation webpage. This webpage allows users who have their activation numbers to easily create an account with Wisely and learn more about their new card.
Wisely Customer Service Activate Card Now: https://www.activatewisely.com/
Wisely Customer Service Mobile App
Wisely customers who need access to their account information on the go can download their mobile app. Their Wisely mobile app is available for both IOS and Android and can be used to contact their virtual assistance and customer service team regarding their account.
Wisely Customer Service Social Media Sites
Customers can also interact with Wisely’s social media pages and easily contact their customer service team either through Facebook or Instagram. Their Facebook and Instagram accounts are also used to get the latest updates about Wisely, their associated partners and banks, and relevant news for their customers.
Both the Wisely® Direct Card and Wisely® Pay Card are issued by Fifth Third Bank, N.A., as Wisely is a personal payment solution that provides customers with an easy way to make electronic payments and have greater financial control. Operated under Automatic Data Processing Inc, Wisely provides payroll services to over one in six U.S. workers and 39 million workers worldwide.
Customer Service Number: 866-313-9029
Address: P.O. Box 9008, San Dimas, CA 91773
Contact Points: Website, phone, mail, live chat, social media
Services Supported: payroll services, payment processing, money transfer services