Zales Customer Service Number

Dialing the Zales customer service number connects you with one of the oldest and most respected jewelry retailers in the United States.  Established over 90 years ago they have long maintained a policy of exceptionalism by providing unparalleled customer service, financing options, and overall accessibility of jewelry to customers from every walk of life.

Zales Customer Service Number

Buying your first piece of jewelry can be a nerve-wracking experience, especially if it’s being purchased for a special event.  Whether it’s your first or your hundredth, it’s good to have a competent team of customer service professionals on hand to help you make the selection and discuss the merits of a lease purchase program with you.  Once you’ve worked out the details of your new piece, you can also discuss their return and exchange policy, just in case, as well as the various in-store services they offer.  Your jewelry specialist team at Zale Jewelers is there to help you with a gift that will last a lifetime.

Customer Service Number: 1-800-311-5393

Zales Mailing Address

Their corporate headquarters used to be in Wichita, but that was over 60 years ago since then it’s been located in Texas at the address below.

Mailing Address:

901 W. Walnut Hill Lane
Irving, TX 75038-1003

Zales Customer Support Website

Zales knows how crucial it is to understand the decisions you’re making when picking out a piece of jewelry, that’s why they’ve provided a comprehensive set of guides to walk you through purchasing that next piece.  Under their education section, you’ll find a list of guides to include Birthstone guides, Gemstone Jewelry Guides, Engagement Buying Guide, Jewelry Care, Watch Buying Guides, and more.  All of these contain information pertinent to the design, care, and purchase of a particular set of items sold by Zales jewelry.  You can find all this information at more through the Education Link found at the bottom of the main page, including access to their customer service section.

https://www.zales.com

Zales Social Media

Customers love to keep apprised of the newest lines in Jewelry and the fashions that accompany them.  Zales social media channels provide regular information on how to select jewelry, how to care for it, and how to know the value of a piece if you seek to sell it.

Twitter: https://twitter.com/ZalesJewelers

Facebook: https://www.facebook.com/Zales

Google+: https://plus.google.com/+zales

Pinterest: https://www.pinterest.com/zalesjewelers/

Instagram: https://www.instagram.com/zalesjewelers/

YouTube: https://www.youtube.com/zales

About Zales

Zales was first founded in 1924 when Morris and William Zale, in conjunction with their associate Ben Lipshy, opened the doors on the first Zales store.  At that point Zales wasn’t quite the jewelry specialty store, it would become, and also held small appliances, cookware, and cameras in its inventory.  When they opened their doors, they promised to provide credit to the everyman with a declaration of “As little as a penny down, as little as a dollar a week.”.  Combined with a customer service policy par excellence, they exploded through Oklahoma and Texas with 12 locations by 1942.

In 1944 they bought a fine jewelry store in Houston by the name of Corrigan, making it their first carriage trade store, and in 1946 their headquarters had been relocated to Dallas from its previous home in Wichita Falls.  In a move far ahead of its time, they installed one of the first computer systems in the country to help manage its work and sets a precedent in the industry by instituting management training in its policies.  Throughout the following 50 years, the company stayed in a place of prominence as a seller of fine jewelry at affordable prices.

Customer Service Number: 1-800-311-5393

Physical Location:  901 W. Walnut Hill Lane Irving, TX 75038-1003

Hours of Operation: 24/7 365

Company URL:  https://www.zales.com

Contact Points:  Phone, Social Media

Services Supported:  Jewelry Buying, Financing,

Zales Headquarters Location Map