E.ON Customer Service Number

E.ON is one of the largest energy suppliers in the United Kingdom and also holds a position as one of the world’s Big Six energy suppliers. It recently changed its name to E.ON Next, but provides the same services to the same areas it did previously. The company has invested considerably in its customer services, serving millions of homes and businesses with gas, electricity, and duel fuel energy. To contact the E.ON Customer team, use the following contact details.

E.ON Next Customer Service Numbers

New and existing customers of E.ON or E.ONNext can always get responses by contacting the E.ON Next Customer Service Center by phone. The primary line for general inquiries is useful for those seeking additional information about their account. The experts at this line can help you review your payment history, update your mailing address or other contact information, get your account number, get your account balance, or make a payment with a debit card, credit card, or other options. This is also your first phone call when you need technical support with your services.

E.ON General Inquiries:  0843 770 5036 or +49 211 45790

Additional helplines are provided, which you can use to reach different units. The helplines are open 24/7.

For information dealing with investment, call the Investor Relations Team at +49 2 01-1 84-28 33

For creditors queries, call the Creditors Relations Team at +49 2 01-1 84 65 26 

E.ON Next Email Address and Contact Form

If you are an investor looking to contact an E.ON Next customer service representative via email, then the Investor Relations Team is your best bet. 

Use this address: investorrelations@eonnext.com. 

While the email address can be a valuable tool in combination with the official website, it will result in slower assistance than using the phone. 

For creditors having queries about financial issues like outstanding E.ON Next bonds, contact the Creditor Relations Team through; creditorrelations@eonnext.com.

For general inquiries, send an email to email.queries@eonenergy.com or use an online inquiry form – https://www.eonnext.com/contact.

E.ON Next Postal Address

You can also contact the E.ON Next Customer service team by sending your letter to:

E.ON-Platz 1,
40479 Düsseldorf, Germany

If your query is related to sustainability, then write to the team’s senior vice president directly through;

Senior Vice President Sustainability & HS SE E.ON SE Brüsseler Platz 1 45131 Essen

E.ON Next Help Page

Before sending your query to the E.ON Next Customer Care team via email or phoning them, you may want to review some of the answered questions in the support center – https://www.eonnext.com/help. The page has posts that answer questions concerning their products and services. You can also find some of the commonly asked questions by customers from the FAQ page – https://www.eonnext.com/business/help/other-faqs.

E.ON Next Live Chat

From E.ON’s Contact Us page – https://www.eonenergy.com/for-your-home/contact-us, you can get direct responses from E.ON Customer agents through live chat or online assistance. The two windows are on the right side of the official website. This live chat service can help you with actions on your account. This can include asking about a certain payment method, such as using your bank account, the status of your EON Next account, or getting the mailing address to send payments to.

E.ON Next Social Media

Communicating with E.ON Customer Service representatives has been largely enhanced by the company’s presence on social media. Visit one of the following pages to get help or to follow on updates:

• E.ON Twitter: https://twitter.com/EON_SE_en
• E.ON Facebook: https://web.facebook.com/EON?_rdr
• E.ON Linked In: https://www.linkedin.com/company/e-on
• E.ON Instagram: https://www.instagram.com/e.on_se/
• E.ON Snapchat: https://www.snapchat.com/add/E.ONsnaps

About E.ON Next

E.ON is a European holding company that runs one of the world’s largest electric utility service providers. It was founded in 2000 by merging energy companies VEBA and VIAG in the United Kingdom. In 2002, E.ON acquired Powergen, and a year later, in 2003, it entered the gas market with the acquisition of Ruhgas. With headquarters in Düsseldorf, North Rhine-Westphalia, Germany, E.ON operates in over 30 countries, serving more than 33 million customers globally.

E.ON is investor-owned and a member of stock markets, which include the Euro Stoxx 50 stock market index, DAX stock index, and Global Titans 50 index. E.ON, also one of the world’s Big Six energy suppliers, is said to have the best customer service in the energy industry.

E.ON Headquarters Location Map