RCI Customer Service Number

A vacation is a time to explore something new or relax in a familiar environment. RCI members get to do both. Also known by its full name, Resort Condominiums International, RCI specializes in timeshares and vacation exchange programs. To help you fully enjoy your RCI membership, the company offers several methods for contacting the customer support department whenever you need assistance.

RCI Customer Service Number

Are you a subscribing member whose personal information has changed and needs to be updated in your RCI account? Do you need more information about RCI membership benefits? Would you like assistance making group reservations or planning an all-inclusive vacation? Are you having trouble making a deposit on a timeshare? Did you subscribe to the RCI magazine and haven’t received your first edition? Are you getting ready to take a vacation and need to learn more about how guest certificates work? The RCI customer service team can assist you with questions and concerns.

General RCI Customer Service Number: 1-800-338-7777

• RCI Points Number: 1-877-968-7476
• TDD: 1-800-982-4792
• RCI Customer Service Number, Spanish Speakers: 1-800-527-5215
• RCI Customer Service Number, French Speakers: 1-800-527-5219

No matter which number you call, a representative can answer Monday through Friday from 8:00 am EST to 8:00 pm EST and Saturday from 8:00 am EST to 5:00 pm EST.

RCI Mailing Address

RCI affiliates and members may wish to mail the company for various issues, such as formal complaints, legal disputes, investor relations, payments, and membership applications. Whatever your reasons, the following mailing address is the best place to start.

RCI Mailing Address:

RCI North America Office
8910 Purdue Road,
Suite 220,
Indianapolis, IN 46268

RCI Customer Online Support

The RCI website is rich with information about how an RCI membership works and how to make the most of yours. You can get details about every RCI travel service available at your convenience. Whether you’re trying to learn more about the RCI Weeks system, understand RCI points terms, arrange a vacation exchange, book an RCI cruise, obtain a vacation guide, choose the perfect resort for your preferences, etc., the articles will surely help you. To search for a specific topic, type keywords into the search bar at the top of the page.

Online RCI Help Center: https://www.rci.com/pre-rci/us/en/help 

If you want to check up on travel advisories to better prepare for an upcoming vacation, the website has a page specifically dedicated to that topic. The link is below.

RCI Travel Advisories: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/ 

Maybe you’re just looking for inspiration for where to book your next vacation. Why not check out travel diaries created by other passionate travelers? 

RCI Travel Diaries: https://www.rci.com/pre-rci/us/en/rcitravelers

Are you unable to find the information you want? The website still lets you contact customer service in two other ways. One is to fill out a support request form. After you do that, a representative will respond via email.

RCI Online Support Request Form: https://www.rci.com/pre-rci/us/en/footer/email-us 

Also, look at the screen’s right-hand edge until you see an icon that looks like a face with a headset. If you click on that, you can start a live chat conversation. It’s a quick and easy way to contact customer service without using the phone or waiting for an email.

RCI Mobile App

Planning your vacation and managing your timeshare should be easy, and the RCI mobile app makes it so. With this, you can arrange your trip, review RCI travel terms, and handle other related tasks no matter where you are. Whether you’re using an Android or Apple product, the RCI website has downloads ready. 

RCI Mobile App Downloads: https://www.rci.com/pre-rci/us/en/help/rci-app-download 

RCI Social Media

Are you planning a trip and want to find affordable airline flights and resort deals? Are you curious about recommended or featured destinations? Would you like to see member stories and photos of places where other customers have gone on their timeshare vacations? Better yet, would you like to share your own? If all this sounds appealing, follow RCI’s social media channels, which are linked below. Remember that customer service representatives are available to reply to your comments and instant messages Monday through Friday from 9:00 am EST to 5:00 pm EST.

• RCI Facebook: https://www.facebook.com/rci 
• RCI Twitter: https://www.twitter.com/rci_timeshare 
• RCI Pinterest: https://in.pinterest.com/rcivacations/ 
• RCI Instagram: https://www.instagram.com/rcivacations/ 
• RCI YouTube: https://www.youtube.com/user/RCITimeshare 

About RCI

The Resort Condominiums Group (RCI) started in 1974 under the auspices of Christel and Jon DeHaan. They had identified a need for brokers in the timeshare industry to help customers connect their products with those who wanted to use them. In response, the DeHaans established themselves as the middlemen to make those connections. They also wanted to create an environment where those customers purchasing a timeshare would have an opportunity to become a member of the company and help it grow and prosper. The company is now recognized as an exemplary vacation club and a pioneer in its industry.

Customer Service Number: 1-800-338-7777

Mailing Address:

RCI North America Office
8910 Purdue Road,
Suite 220,
Indianapolis, IN 46268

Hours of Operation: Monday through Friday from 8:00 am EST to 8:00 pm EST and Saturday from 8:00 am EST to 5:00 pm EST

Company URL: https://www.rci.com

Services Supported: Timeshares, Vacations, Vacation Homes, Vacation Rentals, Vacation Exchanges

RCI Headquarters Location Map