AT&T Internet Customer Service Number

While providing mobile plans with unlimited data, AT&T customers can also opt into their internet services, including home plans and business plans through AT&T Fiber. AT&T customers with internet services attached to their mobile phone plans are working with one of the fastest major internet service providers, as their plans come with numerous benefits and the easiest connection speeds. However, for customers experiencing issues with their services, customers can contact AT&T through the following ways: 

AT&T Internet Customer Service Number

AT&T’s customer service number can be called for scheduling technician services for troubleshooting and resolving issues with their internet. Their customer service number can also be used to change billing dates, manage account information, and cancel internet services with AT&T. Their customer service number can be specifically used for internet and home phone support and is available 24/7 for technical support.  

AT&T Internet Customer Service Number: 800-288-2020

Hours of Operation:
Mon – Fri: 7 a.m. – 9 p.m. CT
Sat – Sun: 8 a.m. – 9 p.m. CT
24/7 Tech support 

For new customers interested in purchasing an internet plan with AT&T, customers can call their support number listed below for more information. 

AT&T Internet Customer Service New Service Number: 866-861-6075

Hours of Operation:
Mon – Fri: 7 a.m. – 9 p.m. CT
Sat: 8 a.m. – 9 p.m. CT
Sun: 10 a.m. – 9 p.m. CT

Customers with speech or hearing disabilities can call the customer service numbers for assistance with their internet and home phone plans. 

AT&T Internet Customer Service Disability Resources: 

TTY: 866-241-6567
Voice: 866-241-6568

Hours of Operation:
Mon – Fri: 9 a.m. – 9 p.m. CT
Sat: 10:00 a.m. – 6:45 p.m. CT

AT&T Internet Customer Service Mailing Address

AT&T’s mailing address can be used for correspondence with their company and customer service team. These correspondences include business inquiries, legal disputes, filing claims, receiving statements, and other sources of information. 

AT&T Internet Customer Service Mailing Address: 208 S Akard St, Dallas, TX 75202

AT&T Internet Customer Service Email Address

AT&T does not provide their customers with an email address and recommends customers needing assistance with their services contact their team through phone, live chat, or appointment. 

AT&T Internet Customer Service Email Address: N/A

AT&T Internet Customer Service Help Center

The AT&T help center provides a complete database for their customers experiencing wireless, home phone, and internet services issues. Internet customers can engage with the internet section, allowing users to check their internet speeds, optimize their connection, and restart gateways for better internet service. Customers can search through AT&T’s video libraries, autopay features, topics sections, and other suggestions for assistance when interacting with the topic. 

AT&T Internet Customer Service Help Center: https://www.att.com/support/topic/u-verse-high-speed-internet

AT&T Internet Customer Service Community Forums

AT&T customers unable to find answers to their questions or concerns can also use the AT&T community forum for further assistance. Through the AT&T forums, customers can interact with a vibrant community of over 1.6 million members and search through over 800K posts to find answers to common questions about internet connectivity issues. 

AT&T Internet Customer Service Community Forums: https://forums.att.com/

AT&T Internet Customer Service Live Chat

All AT&T pages have a live chat feature at the bottom right-hand corner of the page. Customers can interact with an automated assistant and input responses based on specific keywords for assistance with poor internet services when interacting with the live chat feature. 

AT&T Internet Customer Service Live Chat: https://www.att.com/support/contact-us/

AT&T Internet Customer Service Contact Us Form

AT&T Internet does not provide a contact form for new and returning customers. Customers can use the live chat feature, customer service numbers, and social media for more information about their internet plans. 

AT&T Internet Customer Service Contact Us Form: https://www.att.com/support/topic/u-verse-high-speed-internet/

AT&T Internet Customer Service Mobile App

Customers who wish to manage their mobile app services can also download the AT&T mobile app on both IOS and Android devices. Through the AT&T mobile app, customers can manage their account information, pay bills, troubleshoot their internet, etc. 

Google Play: https://play.google.com/store/apps/details?id=com.att.shm
Apple Apps: https://apps.apple.com/us/app/smart-home-manager/id1258654743

AT&T Internet Customer Service Social Media

Customers can also follow AT&T’s social media platforms to learn about the latest updates with their internet services, including updates on technical support, internet outages, news updates, and more. AT&T customers can also reach out to the company through their social media for troubleshooting concerns and other issues involving their internet service. 

Facebook: https://www.facebook.com/ATT
Twitter: https://twitter.com/att
Instagram: https://www.instagram.com/att/
LinkedIn: https://www.linkedin.com/company/att/

About AT&T Internet

AT&T Internet refers to AT&T’s internet services, offering customers home and business internet plans at the fastest speeds available. AT&T is a telecommunications company that provides unlimited data plans, DirectTV cable streaming, and home internet services through exclusive packages. As one of the largest telecommunications companies, the company has since earned a revenue of $181 billion and is ranked 9th out of the Fortune 500 companies. 

Customer Service Number: 800-288-2020
Address: 208 S Akard St, Dallas, TX 75202
Website: https://www.att.com
Contact Points: Phone, Live Chat
Services Supported: Internet Services, home internet services, business internet services

AT&T Internet Headquarters Location Map