Crunchyroll streams anime shows and movies, manga volumes, and dorama shows to avid customers, providing them with a monthly subscription service for exclusive access. Offering the largest collection of anime, customers experiencing issues with their streaming service can contact their customer service team through these methods:
Crunchyroll Customer Service Number
While Crunchyroll has yet to have an official customer service phone line open to the public, Ellation Inc., the parent company, can be contacted for refunds, memberships, and technical problems.
- Customer Service Number: 415-796-3560
Crunchyroll Mailing Address
For formal correspondence or legal matters, you can send mail to:
444 Bush Street
San Francisco, CA 94108
Crunchyroll Email Address
Customers can use the email below to contact the Crunchyroll team to provide feedback on their services, including their streaming services, technical quality, and subtitle translations. Customers seeking out their customer service team for any account or technical issues can use this email address to contact a Crunchyroll representative through the appropriate channels. For feedback and support, you can reach out to Crunchyroll via email at email@example.com
Crunchyroll Help Center
Crunchyroll’s Help Center is a comprehensive resource for FAQs and assistance with common issues related to their service: Crunchyroll Help Center.
Crunchyroll Contact Form
For direct inquiries, use their contact form to ensure your query reaches the correct department: Submit a request to Crunchyroll
Crunchyroll Mobile App
For technical support and managing your account via mobile:
Crunchyroll Social Media
Customers seeking further assistance can also contact their customer service team through social media. Those experiencing issues with their account can message their team through their social media and use their pages to keep up with the latest updates from their company. For updates and social media support, follow Crunchyroll’sCrunchyroll’s official accounts:
Who Needs to Contact Crunchyroll?
- Anime and Manga Enthusiasts: Fans looking to access Crunchyroll’s extensive library of anime shows, manga volumes, and Asian dramas.
- Current Subscribers: Users with active Crunchyroll subscriptions need assistance with their accounts.
- Potential Subscribers: Individuals interested in exploring Crunchyroll’s services, including free trials and premium membership options.
- Technical Support Seekers: Users experiencing technical issues with the Crunchyroll app or streaming service.
Why Would Someone Need to Contact Them?
- Account Management: Assistance with subscription details, account settings, and password recovery.
- Billing Inquiries: Questions regarding charges, billing cycles, or payment methods.
- Technical Support: Issues with streaming, app functionality, or device compatibility.
- Content Queries: Inquiries about anime series availability, episode release schedules, and accessing English dubs or subtitles.
When Should a Customer Contact Them?
- Account Issues: When needing help with login, subscription changes, or account settings.
- Service Disruptions: For immediate assistance during streaming interruptions or app malfunctions.
- Billing Concerns: Soon after noticing discrepancies or errors in billing statements.
What Kind of Questions/Services/Problems Can the Customer Service Options Help With?
- Subscription Details: Information about subscription tiers like Crunchyroll Premium and Mega Fan.
- Content Availability: Inquiries about the availability of specific anime series or manga titles.
- Technical Assistance: Help with streaming issues, app installation, and device compatibility.
- Billing and Payments: Clarifications on subscription charges, payment methods, and billing cycles.
What Would Be Helpful to Know?
- Free Trials: Information about eligibility and terms for Crunchyroll’s free trial offers.
- Content Licensing: Understanding regional content restrictions and licensing agreements.
- Mobile App Features: Tips for using the Crunchyroll app effectively on various devices.
- User Community: Engaging with the Crunchyroll community for recommendations and discussions on anime and manga.
Founded in 2006, Crunchyroll is a premier streaming service for anime and manga content, offering its audience an extensive library of shows and series. It’s a global go-to platform for anime fans, providing subtitled and dubbed content.
Crunchyroll Headquarters Location Map