For those who use AT&T TV, customers can experience streaming services for their favorite T.V. shows at bundled, affordable costs. AT&T TV is now known as DirectTV Stream, and customers experiencing issues with their AT&T TV accounts, subscriptions, and streaming services should contact either AT&T or DirectTV for their concerns or questions. To directly contact their customer service team, customers can speak with a representative through the following methods:
AT&T TV Customer Service Number
AT&T TV divides its customer service into multiple customer service numbers to help customers receive assistance with their questions or concerns. Customers can directly contact DirectTV Stream through their customer service number for personalized assistance with sales, account information, payments, and technical issues. Through the AT&T TV customer service number, customers can contact AT&T about their bundled packages with their phone, internet, and T.V. purchases. Finally, AT&T’s sales customer service number can be used for service activation for new customers interested in using DirectTV Stream’s services.
AT&T TV DirectTV Customer Service Number: 833-430-1060
AT&T TV Customer Service Number: 800-288-2020
AT&T TV Customer Service Sales Number: 866-951-6106
AT&T TV Customer Service Mailing Address
For correspondences, business inquires, filing claims, and other legal concerns with their terms of service and privacy policies, customers can mail both AT&T TV and DirectTV Stream through the following mailing addresses listed below:
AT&T TV Customer Service Mailing Address: 208 S. Akard St, Dallas, TX 75202
AT&T TV DirectTV Customer Service Mailing Address: DIRECTV LLC P.O. Box 915, El Segundo, CA, 90245
AT&T TV Customer Service Help Center
Customers seeking assistance with their streaming services can search both AT&T TV and DirectTV Stream through their help centers. AT&T’s help center provides assistance for customers who have bundled packages with the phone, internet, and T.V. devices and services, and for those seeking out specifically AT&T TV, customers can search for DirectTV Stream for additional assistance. Through DirectTV Stream’s help center, customers can find information about billing and account information, including information about payments and charges, account management, and user I.D. and passwords. From there, customers can also find ways to contact a DirectTV Stream representative through the available contact information listed below.
AT&T TV Customer Service Help Videos
Customers experiencing technical issues with their T.V. streaming services can find step-by-step video instructions through AT&T’s help videos. Through this webpage, customers can search for AT&T TV instructional videos based on topic and search for help with their T.V. services.
AT&T TV Customer Service Help Videos: https://www.att.com/support/pages/help-videos
AT&T TV DirectTV Customer Service Community Forum
If the DirectTV Stream’s list of articles is unable to help, then DirectTV also provides its customers with a community forum where users can post questions, interact with other customers, and find answers to less than common topics. These topics can include unidentified users, green screen displays, poor 4K streaming, and technical crashes with associated apps.
AT&T TV DirectTV Customer Service Community Forum: https://forums.directv.com/categories/directv-stream/
AT&T TV Customer Service Live Chat
For one-on-one contact with a customer service agent, customers can either visit AT&T TV’s live chat support or DirectTV Stream’s live chat support for help with their streaming services. Both live chats operate through a virtual assistance program to help customers based on keywords and topics to direct customers to the best possible answers. If their live chat services are unable to help, then their automated system will help customers get in contact with a DirectTV Stream customer service agent.
AT&T TV Customer Service Mobile App
AT&T TV and DirectTV Stream can be downloaded and managed through their mobile apps. Both apps can be downloaded for IOS and Android, and by downloading their T.V. streaming mobile apps, customers can manage their accounts and receive assistance from their customer service team.
AT&T TV Customer Service Social Media Sites
AT&TV operates through DirectTV Stream services, and for customers seeking out the latest updates and customer service options from the company, DirectTV Stream provides multiple avenues for communication through their social media websites. Their social media platforms can help customers through their social media messaging platforms and receive help from their customer service agents.
About AT&T TV
AT&T TV, now known as DirectTV Stream, was originally launched in March 2020 as a streaming service counterpart to the DirectTV satellite television service. DirectTV Stream sells on-contract and bundled streaming services to customers, acting similarly to traditional T.V. services, but works with Android, TV-based boxes rented to subscribers to provide their streaming services.
Customer Service Number: 833-430-1060
Address: 208 S. Akard St, Dallas, TX 75202
Contact Points: Phone, live chat, mail, social media
Services Supported: Streaming TV services, television services