If you’ve purchased sports tickets through AXS, it’s nice to know you can use their customer service number if you run into any problems. As one of the world’s largest distributors of sporting and event tickets, AXS recognizes how crucial it is for you to be able to contact their customer support team. If you run into any problems, there are multiple ways you can get in touch with AXS. The company has developed several avenues to help you find the solutions you need. We will explore AXS’s customer service options in further detail below!
AXS Phone Number
If you use AXS to purchase tickets to a concert or sporting event, it’s good to know you can talk to a live person via the AXS customer service number if you have any problems. AXS’s telephone customer service team can help you find information on refunds, AXS Invite, will call information, and current order statuses. You can call their customer support team at 888-929-7849.
AXS customer service number hours are as follows:
Monday – Sunday: 9:00 AM – 11:00 PM (EST)
AXS Email/Contact Form
AXS does not have a direct email address to their customer service team, but they do have an online contact form that you can use to submit requests. If you’d like to request a refund, cancel an existing order, change ticket locations, or request ticketing information, head to the AXS contact form at https://support.AXS.com/hc/en-us/requests/new?mobile_site=false.
AXS Mailing Address
If you would prefer to contact AXS using traditional mail services, you can do so by sending letters or requests to their corporate headquarters in Los Angeles, California. AXS’s full mailing address is below:
Los Angeles Office
425 West 11th Street, Suite 100
Los Angeles, CA 90015
The United States of America
AXS Live Chat
Unfortunately, AXS does not have a live chat function for their customer service team. If you’d like to contact AXS via the internet, please use the contact form provided above.
AXS Customer Support Website
AXS has an excellent customer support website that can be used to find solutions to various problems. If you don’t want to contact AXS’s customer service team, this is a great option. If you head to https://support.AXS.com/hc/en-us, you will find a range of different topics that can help you with any AXS related issue you may be having.
The customer support site can help you with ticket delivery, AXS Mobile App, AXS Invite, using AXS.com, email alerts, refunds, and canceled events. You can also search a general questions page that can be found here: https://support.AXS.com/hc/en-us/categories/200076760-General-Questions.
AXS Social Media Accounts
As a technology company, AXS has a firm understanding of the importance of communicating with customers via social media. AXS has social media profiles on most of the major social media networks. You can contact their customer support team via their social media profiles. AXS also uses its social media pages to update customers on upcoming events, new features, and interesting information about the entertainment industry. Links to AXS’s social media accounts are below:
AXS’s Facebook: https://www.facebook.com/AXS/
AXS’s Twitter: https://twitter.com/AXS
AXS’s LinkedIn: https://www.linkedin.com/company/AXS-com
AXS’s Google+: https://plus.google.com/102060419609139576681
AXS is one of the world’s most significant event ticket distributors. The company started doing business in 2011, but has quickly grown into a thriving enterprise. AXS is a subsidiary of Anschutz Corporation, a privately held company that has diversified interests – some estimates value the firm at around $8b. AXS is headquartered in Los Angeles, California – the company currently employs over 60 full-time staff members.
AXS aims to partner with venues and promoters to provide ticketing services to customers. They’ve been successful at creating innovative technology that helps prevent scalpers from purchasing large volumes of tickets with bots. AXS aims to make purchasing tickets a much more user-friendly experience.