Brother, a mainstay in producing office equipment and electronics, offers a comprehensive customer service experience. From its inception in 1908 as the Yasui Sewing Machine Co. to its present-day incarnation as Brother Industries, the company has been synonymous with innovation and quality.
Brother Customer Service Number
Customer Service Number: Immediate Assistance
For prompt support with your Brother printer, sewing machine, or any Brother product, the Brother customer service number is your first point of contact. Call 1-877-276-8437 for guidance on everything from device setup to troubleshooting.
Operating Hours:
Monday to Friday, 9 am to 7:30 pm EST
Brother Mailing Address
Should you need to correspond via mail, particularly for corporate information or extended warranty information, use the following address, ensuring you have clear instructions from Brother support:
Brother International Corporation
200 Crossing Blvd.
Bridgewater, NJ 08807-0911
Customer Support Website
Brother’s support site Brother Support is a treasure trove of help guides, manuals, drivers, and the Brother Creative Center. For business owners, find resources for document workflow, print security, and Brother Genuine ink and toner auto-fulfillment.
Brother Social Media
Engage with Brother across social media platforms to stay updated on the latest products, special offers, and Brother crafts blog entries:
For more specialized content, the Brother social media hub provides links to industry-specific channels.
Who Needs to Contact Brother Customer Service?
- Product Users: Individuals and businesses using Brother products like laser printers, embroidery machines, label makers, and sewing machines.
- Potential Customers: People considering purchasing Brother products for personal or corporate use.
- Technical Support Seekers: Users needing assistance with product setup, troubleshooting, or technical issues.
- Warranty and Service Inquiries: Customers looking for information on warranties, repairs, or extended service plans.
Why Would Someone Need to Contact Them?
- Product Information and Purchases: To inquire about product features, pricing, and purchase options.
- Technical Assistance: For help setting up devices, resolving technical glitches, or understanding product features.
- Warranty Claims and Repairs: To request service under warranty or inquire about repair options for Brother products.
- Order and Shipping Inquiries: Queries related to the status of orders, personal information, and shipping details.
What Kind of Questions/Services/Problems Can the Customer Service Options Help With?
- Product Support: Detailed support for printers, embroidery machines, label makers, and other Brother products.
- Technical Troubleshooting: Assistance with software, connectivity issues, or hardware malfunctions.
- Warranty Services: Information on warranty terms, how to claim services, and locate repair centers.
- Order Tracking and Delivery: Updates on order status, shipping timelines, and delivery issues.
What Would Be Helpful to Know?
- Extended Warranty Information: Learn about extended service plans for additional protection.
- Brother Mobile Connect App: Explore mobile solutions for managing Brother devices.
- Corporate Social Responsibility: Insight into Brother’s commitment to sustainability and community initiatives.
- Brother Crafts Blog: Access creative ideas and projects using Brother’s craft and embroidery machines.
- Software Developer Program: Information for developers on integrating with Brother’s product ecosystem.
About Brother Industries
From its roots in embroidery and sewing machines to the cutting-edge Brother inkjet printers and label makers, Brother has cultivated a global network renowned for quality and reliability. The company’s commitment to corporate social responsibility and product innovation is evident across its diverse product range.
For additional support, product registration, recall information, or to learn more about Brother’s service, visit their Home hub or Customer Service page.
Brother Headquarters Location Map