CenturyLink is a communications company that provides customers with TV, internet, and phone. Their service areas include Washington, Arizona, Florida, and Colorado. They are dedicated to providing not only the best service but also the best customer support. Customer service is crucial to providing communication products because they are such an essential part of people’s lives. When something goes wrong, customers need to be able to contact their providers and troubleshoot the issues.
CenturyLink Phone Number
Since it is the best way to contact a customer support agent, CenturyLink provides multiple phone numbers that are organized for your convenience. A live support agent can help you with anything from troubleshooting your technology or problems to answering your questions and managing your account. Through the phone, you can even upgrade or change your services to better suit your needs. Use the following numbers that best correspond to the support you need.
For Internet Repair, call 877-348-9005
For Phone Repair, call 877-348-9007
For TV Repair, call 866-314-4148
For Billing and Customer Service, call 877-837-5738. This line is available Mon-Fri, 8 AM to 6 PM.
CenturyLink Email Address
If talking to a representative on the phone is not convenient for you, then emailing may be. Often problems may come outside of phone hours, but you still want to get your message to customer service while it is fresh on your mind. Thus, email can be a quick and easy way to get your message resolved without having to wait on hold for a service agent to be available. Although CenturyLink does not have a traditional email address, they provide a contact form where you can input your information along with your message. To use it, visit https://www.centurylink.com/home/emailus/.
CenturyLink Mailing Address
If your matter is not pressing, then it may be convenient for you to send your inquiries or complaints through the mail. CenturyLink allows you to send in mail that can then be thoroughly looked over by a customer service representative. This allows them the time to resolve your issue without making you sit and wait on hold. To mail in your message, use the following address.
PO Box 91155
Seattle, WA 98111-9255
CenturyLink Online Live Chat
Another way to get instant contact with a support agent is through their innovative live chat feature. Whether you are looking to get technical support or just manage your account, an online live chat representative can help you. It is very convenient and allows you to remain at your computer while you are helped or guided through an issue. CenturyLink even provides two separate links so that you can be helped by the expert you are looking for. To talk now with an agent, use the appropriate link below.
If you need technical support, visit http://www.centurylink.com/home/help/contact.html and click start chat under “Repair & Tech Support.”
For Customer service support, visit http://www.centurylink.com/home/help/contact.html and click start chat under “Customer Service & Sales.”
CenturyLink Troubleshooter Tool
One of the most innovative tools of their website is the troubleshooter tool. You simply fill in a form with your account information and the website will run a remote diagnostic test on your connections for phone and internet. This way, they can let you know if it is a problem with your device or equipment, or if there is a problem with their services and connections. After the diagnostic test, they will put you into contact with someone who can resolve a problem with your equipment or let you know when they have solved their own connection issues. To use the tool, visit http://www.centurylink.com/home/help/contact.html.
CenturyLink Support Website
On the CenturyLink Website, http://www.centurylink.com/home/help/contact.html, you can find a variety of options to help you resolve your issues or get your questions answered. You can view their trending help topics, or even use their convenient search bar to find what you’re looking for. This is a quick way to resolve your issues if you are technical or good at navigating through websites. The CenturyLink Website is very well-organized and will allow you to find all the articles and helpful tutorials that are relevant to your need.
CenturyLink Social Media
One of the most common ways to communicate these days is through social media. CenturyLink is well aware of these and offers both Facebook and Twitter as avenues for support. On their pages, you will find helpful information about the company and their services, as well as customer reviews and comments. They have customer service representatives who monitor the pages and are ready to chat with you if you need to. Use the following links to view their pages.
To see Facebook, visit https://www.facebook.com/CenturyLink/.
To follow them on Twitter, visit https://twitter.com/CenturyLink?.
As a premier communications company in the United States, CenturyLink understands the need for good service and good customer support. They try to provide the best products at the most affordable prices, all while making sure that you are a satisfied customer. Their commitment to innovation means that they are constantly developing new tools, like the troubleshooter, which give customers extra help with their communication services. All in all, they know that communication is key and work their best to keep in touch with their clients.