Chewy remains one of the most popular online retailers for pet foods, pet-related products, and prescription medications for pet owners everywhere, maintaining over 2000 reliable brands, 24 in-store locations, and plenty of happy customers. Known for its fast delivery services and selection of products, Chewy also provides its customers with excellent customer service from pet experts to help customers make the best choices for their pets. For those experiencing issues with their orders or have other concerns, customers can contact Chewy in the following ways:
Chewy Customer Service Number
Chewy provided dedicated customer service through their 24/7 customer service number, allowing customers to contact a Chewy expert for their online orders, card declines, insufficient promotional coupons, requesting returns, rescheduling auto-shipments, and more. Through their customer service team, customers can receive around-the-clock support at any time, 365 days a year.
Chewy Customer Service Number: 800-672-4399
Hours of Operation: 24/7, 365 days a year.
Chewy Customer Service Mailing Address
Customers seeking our correspondence with Chewy can use the mailing address listed below. Their mailing address can be used for investments, press media, business relations, and other promotional correspondence purposes. Customers looking for return addresses would need to contact their customer service team by calling their number or emailing them for more information.
Chewy Customer Service Mailing Address: Chewy Inc 1855 Griffin Rd Dania FL 33004
Chewy Customer Service Email Address
Chewy customers can speak with a representative through their email address. Customers can expect a response within 24 hours through their email address and can message their customer service team about missing orders, return policies, prescription medications, and other concerns.
Chewy Customer Service Email Address: firstname.lastname@example.org
Chewy Customer Service Help Center
Chewy’s FAQ center provides customers with an all-around knowledge center, giving customers information on basics such as how to order from Chewy, when to expect orders to arrive, how to dispute missing or non-delivered items, dispute card account charges, and how to order prescription items. Customers can interact with the available topics to answer these questions and reach out to customer support for additional assistance.
Chewy Customer Service Help Center: https://www.chewy.com/app/content/faq
Chewy Customer Service Live Chat
Chewy also provides customers with a live chat feature that allows them to immediately speak with a representative for assistance. Customers can chat with a live representative while shopping on their website and ask questions about orders, shipping times, prescription medications, and other concerns by filling out the contact information.
Chewy Customer Service Live Chat: https://chewy.custhelp.com/app/chat/chat_launch/
Chewy Customer Service Contact Us Form
Through Chewy’s message us form, customers can contact their customer support team about topics related to orders, prescription medications, return policies, and other concerns. By filling out their contact form, customers can expect a response from their support team within 24 to 48 hours.
Chewy Customer Service Contact Us Form: https://service.chewy.com/messageus
Chewy Customer Service Mobile App
Chewy customers can manage their account orders on the go through their mobile app. The Chewy mobile app is available to download for both IOS and Android devices and can be used to contact a customer service representative.
Chewy Customer Service Social Media
Chewy customers can also follow their social media for promotional offers, new brand listings, and other forms of marketing. Customers can also use their Chewy social media profiles to contact a representative about their orders, shipping policies, prescription concerns, and report other issues with Chewy’s services.
Chewy is an American online retailer owned and operated by PetSmart, providing pet food and other pet-related products to consumers. Founded in 2011, the company has expanded to have over 24 locations across the United States, 9 million square feet of warehouse fulfillment, and hosts over 2,000 brands for its customers.
Customer Service Number: 800-672-4399
Address: Chewy Inc 1855 Griffin Rd Dania FL 33004
Contact Points: Website, phone, email, live chat, social media, contact form
Services Supported: pet brand retailer, online pet product retailer.