Roomba Customer Service Number

The Roomba customer service number puts you in touch with a customer care team that can resolve any questions or concerns you have about your Roomba product. Since its invention in 2002, Roomba has become an iconic brand name for automated vacuums, with over 14 million Roombas sold over the past decade. Because they remove dirt and debris without requiring manual operation, Roomba customers can enjoy clean floors with far less labor, turning this product into a highly modern and popular robot vacuum brand for homes everywhere. 

Customers who need assistance with questions or technical issues regarding their Roomba must contact the iRobot Corporation, the company that creates them. The customer care team is available using the following contact methods.

Roomba Customer Service Number

Roomba provides multiple customer service numbers for product service and assistance. You can call the main customer service number to speak with a sales representative who can help with placing orders, checking an order status, changing shipping information, arranging returns and exchanges, managing accounts, and other issues related to buying and distributing iRobot Roomba products. That phone number is below.

General Roomba Customer Service Number: 1-800-727-9077

If you need technical or purchasing assistance, try the following phone numbers.

• Roomba Tech Support: 1-877-855-8593 
• Roomba Product, Sales, and Technical Support: 1-866-747-6268

You can reach the customer service department Monday through Friday from 9:00 am EST to 9:00 pm EST and on weekends from 9:00 am EST to 6:00 pm EST.

Roomba Mailing Address

For legal issues, formal complaints, investor relations, etc., mail might be your preferred contact method. The customer support team will gladly assist if you mail your inquiry to the following address.

Roomba Mailing Address:

iRobot Corp
8 Crosby Drive,
Bedford, MA 01730

Roomba Email Address

Financial issues often make more sense to resolve by email, especially if you have a lot of information to organize or need to send photos, receipts, and other documents regarding your Roomba robot. If you’re looking to get refund for a defective robot or make a payment on your account, try the email address below.

Roomba Payments Email Address: apinvoices@irobot.com

Roomba Online Support

Have you got questions about your Roomba robot vacuum? So have many other people, which is why iRobot has created an online self-help center. There, you can find answers to common questions about returns, exchanges, order tracking, expedited and free ground shipping, device registration, troubleshooting technical problems, and more. You can also find instruction manuals, tutorial videos, and legal documentation for the company’s products. Have a look around to see if it helps you.

Roomba Self-Help Center: https://homesupport.irobot.com/s/

If you don’t see the information you need, another option is to submit an online support request form. By providing the customer service team with a brief description of your issue, you can quickly receive tailored assistance.

Roomba Online Support Request Form: https://homesupport.irobot.com/s/contactsupport

Roomba Mobile App

As if owning a robot vacuum cleaner wasn’t already futuristic enough, iRobot’s mobile app allows Roomba owners to manage their vacuums remotely and on-the-go. The app also simplifies account management, payments, order placements, and other tasks. Plus, the customer service and tech support departments are easily contacted from there.

Google Play: https://play.google.com/store/apps/details?id=com.irobot.home 

Apple Apps: https://apps.apple.com/us/app/irobot-home/id1012014442

Roomba Social Media

Through iRobot’s social media profiles, customers can enjoy a fun and simple way to learn about the latest Roomba models, compare products, receive special offers, recommend Roomba to friends and family, and keep up with the latest news from the company. Customers can also reach out to sales and customer support representatives through instant messaging and by commenting on posts.

• Roomba Facebook: https://www.facebook.com/irobot/
• Roomba Twitter: https://twitter.com/iRobot 
• Roomba Instagram: https://www.instagram.com/irobot/ 
• Roomba LinkedIn: https://www.linkedin.com/company/irobot 
• Roomba YouTube: https://www.youtube.com/user/irobot

About Roomba

Roomba is a brand of automated robot vacuum cleaners introduced in 2002. They are developed, manufactured, and distributed by iRobot, an American robotics and technology company that designs other robotic autonomous cleaning products. The company was founded in 1990 by three MIT graduates who previously designed robots for military defense and space exploration. Since the development of the Roomba, the company has continued to provide support and sell accessories for their previous series and offers the latest editions to consumers globally.

Customer Service Number: 1-800-727-9077

Mailing Address:

iRobot
8 Crosby Drive,
Bedford, MA 01730

Website: https://www.irobot.com 

Contact Points: Phone, Mail, Website, Email, Social Media, Mobile App

Supported Services: Robot Sales, Robot Vacuums

Roomba Headquarters Location Map