Roomba has become an iconic brand name for automated vacuums, with over 14 million Roombas sold over the past decade. Roomba customers can easily enjoy the convenience of this product, vacuuming floors without the manual labor involved and an easy-to-clean mechanism, turning it into a highly modern and popular vacuum brand for homes everywhere. However, for customers experiencing technical issues with their Roombas and need assistance with their product, Roomba’s company, iRobot, can be contacted for assistance in the following ways:
Roomba Customer Service Number
Roomba provides multiple customer service numbers that can be contacted for assistance with their products. Their main customer service number can be used to speak with a sales representative that can provide assistance with product orders, returns and exchanges, account management, and other issues related to the sale and distribution of iRobots’ products. Customers requiring technical assistance with their Roombas can contact their technical support through the numbers below.
Roomba Customer Service Number: 800-727-9077
Roomba Customer Service Tech Support: 877-855-8593
Roomba Product, Sales, and Technical Support: 866-747-6268
Hours of Operation:
Monday-Friday: 9:00 am – 9:00 pm EST
Saturday and Sunday: 9:00 am – 6:00 pm EST
Roomba Customer Service Mailing Address
Customers who require correspondence with iRobot, including legal documentation, statement requests, and other forms of communication, can use the mailing address listed below to speak with their customer support team.
Roomba Customer Service Mailing Address: 8 Crosby Drive, Bedford, MA 01730
Roomba Customer Service Email Address
iRobot provides multiple email addresses that customers can use for partnerships with their company, submitting payroll invoices, correspondence for investments, and supplier invoices for third-party suppliers. iRobot does not have a customer service email address for support with Roomba devices.
Roomba Customer Service Email Address:
iRobot Partnerships: [email protected]
Supplier Invoices & Payments: [email protected]
Payroll: [email protected]
Investor Relations: [email protected]
Media Contacts: [email protected]
Roomba Customer Service Help Center
iRobot’s help center is designed to help customers find answers to common questions and concerns related to Roomba products. Through their help center, customers can find answers on how to troubleshoot their devices, register new devices, submit returns for defective orders, and find instructional manuals for specific Roomba models. Customers can also find additional resources, including product manuals, support videos, and legal documentation for their products, and customers can also be redirected to their contact page to immediately get in touch with a representative.
Roomba Customer Service Help Center: https://homesupport.irobot.com/s/
Roomba Customer Service Live Chat
For customers searching for new products, comparing products, and deciding on the best model for them, customers can interact with iRobot’s live chat feature for a more improved shopping experience. Through their shopping live chat feature, customers can request product demonstrations and recommendations from their online selection of Roomba products.
Roomba Customer Service Live Chat: https://www.irobot.com/roomba/compare-products
Roomba Customer Service Contact Us Page
Customers seeking out all relevant contact information for the iRobot company can find phone numbers, email addresses, and mailing addresses available on their contact us page. Customers attempting to contact iRobot for technical or product support should have the robot serial number available before speaking with a representative.
Roomba Customer Service Contact Us Page: https://www.irobot.com/legal/contact-us
Roomba Customer Service Mobile App
Roomba’s mobile app allows Roomba owners to manage their automated vacuums on the go and can also manage their account information, payments, shipped orders, and other content. Customers can also use their mobile app to contact their sales representative for technical support with their products.
Roomba Customer Service Social Media
Through iRobot’s social media profiles, customers can learn about the latest Roomba models, receive special offers, recommend Roomba to friends and family, and keep up with the latest news from their company. Customers can also reach out to a sales representative through iRobot’s messaging features available through their Facebook, Twitter, and Instagram accounts.
Roomba is a brand of automated robotic vacuum cleaners introduced in 2002, developed, and manufactured by iRobot. iRobot is an American robotics and technology company that designs robotic, autonomous cleaning products. The company was founded in 1990 by three MIT graduates who previously designed robots for military defense and space exploration. Since the development of the Roomba, the company continues to provide support and sell accessories for their previous series and offers the latest editions of the Roomba to consumers globally.
Customer Service Number: 800-727-9077
Address: 8 Crosby Drive, Bedford, MA 01730
Contact Points: Phone, Email, Social Media, Contact Us
Services Supported: Robots For The Home