FragranceNet carries over 40,000 brand-name fragrances alongside skincare, makeup, aromatherapy, and hair care products at discounted prices. Through a long-standing commitment to quality, the company has shipped over 30 million packages of beauty products. Customers can shop from their favorite brands at discounted prices and join their subscription club for regular shipments of travel sprays of their favorite fragrances. Customers experiencing issues with their orders or have concerns about their products can contact FragranceNet through the following methods:
FragranceNet Customer Service Number
FragranceNet has both a toll-free and international customer service number that can be called for questions and concerns about their product selections, order status, missing items, payment issues, and other concerns related to their services. Customers can also submit inquiries through their fax number and, during their hours of operation, speak with a representative to handle all account-related or technical issues with their website.
FragranceNet Customer Service Number: 800-727-3867
FragranceNet International Customer Service Number: 631-582-5204
FragranceNet Fax Number: 631-582-8433
Hours of Operation: Monday-Friday: 9:00 am-5:00 pm Eastern Time.
FragranceNet Customer Service Mailing Address
In order to get in contact with their company, customers can contact them through the mailing address listed below for more information. Their mailing address can be used for business correspondences, investor relations, and public media relations.
FragranceNet Customer Service Mailing Address: 900 Grand Blvd., Deer Park, NY 11729
FragranceNet Customer Service Email Address
Through the email address listed below, customers can get in touch with a FragranceNet representative for customer service inquiries, including subscription service cancelations, order status updates, delivery issues, and reporting broken or missing items.
FragranceNet Customer Service Email Address: [email protected]
FragranceNet Customer Service Help Center
Through FragranceNet’s help page, customers can gain access to their contact information, including customer service numbers, fax numbers, mailing addresses, and hours of operation. Customers can also check up on order status by typing in their tracking number and can email their customer support team for additional assistance.
FragranceNet Customer Service Help Center: https://www.fragrancenet.com/help
FragranceNet Customer Service Live Chat
FragranceNet does not provide a live chat feature, and customers seeking assistance with their orders can contact FragranceNet through their customer service number, email address, or contact form for more information.
FragranceNet Customer Service Live Chat: N/A
FragranceNet Customer Service Contact Us Form
By emailing their customer service team, customers can report issues with their orders, cancel orders, report technical issues, and other inquiries related to their services and products. Customers can also use their contact form to request product reviews for their site, ask business development questions, and unsubscribe from marketing emails from their website.
FragranceNet Customer Service Contact Us Form: https://www.fragrancenet.com/help/email_us
FragranceNet Customer Service Mobile App
Customers can download the FragranceNet mobile app to shop online for their favorite beauty products, track orders, manage their accounts, and contact their customer service teams. The FragranceNet mobile app can be downloaded for both IOS and Android devices.
FragranceNet Customer Service Social Media
Customers can follow their social media to keep track of the latest sales and promotional offers on their website, receive company news regarding new products, and other forms of advertisement. Customers can also contact their representatives by messaging their social media pages for help with orders and subscription plans.
Since 1997, FragranceNet has sold over $2.5 billion in beauty products, hosting over 40,000 brands of fragrances, makeup, skincare, haircare, aromatherapy, and candles. The company has received an A+ rating from the Better Business Bureau and offers products through discounted prices and subscription plans.
Customer Service Number: 800-727-3867
Address: 900 Grand Blvd., Deer Park, NY 11729
Contact Points: Phone, Email, Social Media
Services Supported: beauty products retailer, fragrance retailer.